Quick Facts About Nails USA Inc
Nails USA Inc has a number of strengths that are evident from the comments provided. The first strength is the skill and talent of the technicians. Multiple comments mention the excellent job that the staff at Nails USA Inc does with nail art. They are praised for their ability to create beautiful and intricate designs, leaving customers feeling satisfied and ready for special occasions such as holidays or homecoming. The fact that one customer mentions that they fixed a botched job done by another salon also speaks to the skill and expertise of the technicians at Nails USA Inc.
Another strength that is highlighted in the comments is the affordability of the services. One customer mentions that Nails USA Inc is cheaper than a competitor across town. This affordability factor can be a major draw for customers, especially those who are looking for quality services at reasonable prices. The fair and great pricing mentioned in one of the comments also suggests that Nails USA Inc provides value for money.
The positive atmosphere and customer service at Nails USA Inc are also strengths that are mentioned in the comments. Customers appreciate the friendly and nice staff members who make them feel welcome and comfortable during their visits. This positive atmosphere contributes to the overall experience and helps customers have an enjoyable time at the salon. The fact that many customers mention that they will be returning to Nails USA Inc indicates that they were satisfied with their overall experience.
However, despite these strengths, there are also some weaknesses that are evident from the comments. One recurring issue seems to be the long wait times. Multiple comments mention the need to arrive early and still experience lengthy waits. This can be a major inconvenience for customers, especially those who have busy schedules or limited time. The comment that mentions the staff leaving early and not calling a waiting customer also reflects a lack of professionalism and customer care. These long wait times and poor communication can be seen as weaknesses of Nails USA Inc, as they can negatively impact the customer experience.
Another weakness that is mentioned in the comments is the poor customer service exhibited by some staff members. One customer mentions that the young woman who did their 11-year-old daughter's nails was short and annoyed when asked questions about dip polish. Another comment mentions a painful experience during a pedicure, with the technician burning the customer's toe and gashing their fingers. These instances of rudeness and lack of care can significantly affect the overall customer experience and tarnish the reputation of Nails USA Inc.
In terms of quality, there are also some comments that mention issues. One customer mentions that the sides of their nails were not straight and the nails were bulgy in places. Another comment mentions that the quality of the nails was not great overall. These quality issues can be a weakness for Nails USA Inc, as customers expect high-quality results when visiting a nail salon.
In conclusion, Nails USA Inc has a number of strengths including talented technicians, affordability, and a positive atmosphere. However, they also have weaknesses such as long wait times, poor customer service, and quality issues. Improving in these areas can help enhance the overall customer experience and reputation of Nails USA Inc.
Best TL Reviews
They were really nice my nails look awesome and ready for the Christmas season. I'm going to be going back????????????
This is a great establishment! They put passion into your nail art I definitely recommend coming here! They are cheaper than eagle nails across town. I recommend signing in an hour before you are needing to get your nails done because the wait can be quite lengthy but it is still not that bad. Once again they do a phenomenal job at nail art. Please note that they only do gel.
I just got my nails done at Nails USA in Jackson,Ohio for my freshman homecoming and they did an amazing job! Absolutely GORGEOUS!
Why are they so rude??? My daughter and I came here for back-to-school mani’s and pedi’s and we totally put them out by all of our questions about dip polish. We don’t get our nails done often. They were not busy. The young woman who did my 11-yr-old daughters nails was annoyed because she was trying to pick her colors and was very short with daughter. The man did my pedi and started to do my nails and kept hurting me. I finally told him I didn’t want my nails done but I let my daughter get hers done. I will never support this business again!!!!!
My husband and i went to get my nails done for the first time in my life, he went in and they had him sign me in and write our phone number. He was told we would get a call in an hour and never got the call. Waited 2 hours and watched them leave saying “leaving the early got stuff to do”. Would not suggest them i ended up going to eagle nails and getting my nails done and love how they turned out.
My mom and I went here as an impromptu girls day and did not leave happy. We both had a pedicure and when drying the gel the lady burned my toe twice with the lamp, moving on to the nails I had originally wanted dip and added tips but she acted as of I had to get gel if I were getting tips so eventually I just gave up and went with gel. When filing she gashed two of my fingers and tried to act like nothing happened and dug into the rest of them. It was very painful and I generally go monthly to have my nails and toes done and it has never been painful. There was no apology given at all and she did not bother to be careful when using alcohol on the nails. My fingers felt as if they were on fire. The quality was also not great, the sides are not straight and the nails seem buldgy in places. We spent over $200 for poor quality and lack of ability. I do not recommend and will not return.
Always a beautiful job on my nails. It’s very hard for me to grow my nails long so needless to say I have very short nails ????????♀️ they take those stubs and make them look so amazing! My recent visit was for my holiday nails and once again between customer service and atmosphere they have exceeded my expectations ❤️❤️❤️
Not only did they do my new lovely nails they fixed what I overpaid somewhere else had done . I'm extremely happy with my new nails and will be coming back from now on. They have my business for life. There prices are fair and great and honestly if you ever want your nails done come here for sure . Nails u.s.a is amazing
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Nails USA Inc Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:30 AM - 05:00 PM |
| Sunday | Closed |
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