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Princess Nails

+1 412-201-2357
256 Fifth Ave, Pittsburgh, PA 15222 United States of America
Open Today: 09:00 AM - 07:00 PM

Quick Facts About Princess Nails

Princess Nails Place appears to have a combination of strengths and weaknesses based on the comments provided. In order to fully analyze the strengths and weaknesses, it is important to consider the different aspects of the business, such as nail services, customer service, pricing, and cleanliness.
One of the strengths mentioned is the expertise of the owner, Michelle, specifically in eyebrow shaping. One comment states that Michelle does an amazing job with eyebrows and that no one else can do them like her. This suggests that she has honed her skills over the years and has built a reputation for providing excellent eyebrow services.
Another strength mentioned is the quick and efficient service provided by a nail technician named Peter. A customer states that they received immediate service and that Peter was quick in completing the nail service. This indicates that Peter may be skilled at performing nail services efficiently.
However, there are several weaknesses that are also mentioned in the comments. One common complaint is regarding the quality of the nail polish used. Multiple customers mention that the polish chips easily, suggesting that the nail services may not be long-lasting. This indicates a weakness in the overall durability and quality of the products used at Princess Nails Place.
Another weakness mentioned is the uncleanliness of the establishment and the lack of hygiene practices by some nail technicians. One comment points out that the equipment is not clean, with dust on the machines, and that a nail technician did not wear gloves or have clean hands while performing a manicure. This suggests a lack of attention to cleanliness and hygiene, which could potentially deter customers from returning or recommending the place to others.
The pricing of the services is another weakness mentioned in the comments. One customer states that the place is overpriced, and another mentions being charged more than the advertised price online. These comments suggest that the pricing may not be transparent or consistent, which can lead to customer dissatisfaction and a perception of unfairness.
A particularly concerning weakness mentioned is the negative attitude and behavior of one of the nail technicians towards customers. A customer states that a specific African-American employee is described as "NASTY" and that they had a deeply unpleasant experience with her. This indicates a significant weakness in the customer service aspect of the business, as disrespectful behavior and poor attitudes towards customers can severely impact the reputation and success of a business.
In conclusion, Princess Nails Place has some strengths, such as the expertise of the owner in eyebrow shaping and the quick service provided by a nail technician. However, there are several weaknesses that need to be addressed, including the use of low-quality nail polish, issues with cleanliness and hygiene, inconsistent pricing, and poor customer service. These weaknesses can negatively impact the overall customer experience and may deter customers from returning or recommending the place to others.


Best TL Reviews

Got a manicure on Tuesday, polish was coming of on Friday asked if they could fix the 2 nails and was told I'd have to pay
Had to pay three days later for another shop to repair. Would not recommend
Super overpriced and low quality nail polish. I'm from out of town and rushed to get them done on a lunch break. They used some kind of polish brand I'd never heard of and within two days my gel polish was already chipping off. The acrylic nail part is also chipped on a few. If you do come here make sure they use a good polish brand on you.
Have been so used to Bobby doing my pedicures. Since they let that young African American girl work there she is NASTY on the phone. And I mean NASTY. If you want your pedicures done correctly, go next door or to Kennys. That new girl’s attitude STINKS. I guess that Princess needs her crown straightened! I heard the rumors about her but didn’t want to believe it. Just hung up the phone with her and she is NASTY. I’m still in shock from the interaction. I’m telling you, if you value your freedom and don’t want to deal with major attitude and lackluster pedicures… DO NOT GO HERE! If you do… come back and post so I can say I told you so.. and treat you to a proper pedicure next door or at Kennys.
I’ve been going to princess nails since 2002 for my eyebrows. The owner Michelle is amazing. She’s older so she takes her time, but she makes sure her job is perfect! I haven’t found anyone who can do my eyebrows like Michelle. She’s only increase the price twice in the last 15 years. I gave it a four because I would not get my nails done there unfortunately but Michelle is amazing.
Done an walk in Peter took me right away awesome and he was quick????
Do not go... As previous customer said: rushed service, unclean equipment, over-priced (he charged me $20 even it says $15 for manicure online). He is not wearing gloves when he’s doing my nails and his hands are not clean either. When he did my nails, he just sprayed something on the applications and used them to cut my nails... who knows where it was used before. The environment/room is not clean either — dust on the machine. It looks like it hasn’t been cleaned for decades. Please don’t waste your money here. You are not gonna enjoy the experience. Every minute I was there, I wanted to get out. This was the worst manicure experience I’ve ever had in my life.
Go see Mary ! She did such an amazing job and took her time!❤️❤️????

Princess Nails Info

Amenities

Today

Opening Hours

Monday 09:00 AM - 07:00 PM
Tuesday 09:00 AM - 07:00 PM
Wednesday 09:00 AM - 07:00 PM
Thursday 09:00 AM - 07:00 PM
Friday 09:00 AM - 07:00 PM
Saturday 09:00 AM - 07:00 PM
Sunday Closed

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