Quick Facts About Super Style
Super Style Place has received a combination of positive and negative comments from customers. In order to analyze its strengths and weaknesses, let's delve deeper into each comment.
Positive Comments:
1. "Hi I use to use this place year ago with junthy and she always did a fabulous job I've gone to many places and nothing amount to this threading now rachna did also a great job this ist threading place"
This comment highlights the excellence of the threading service provided by the staff members at Super Style Place. It suggests that the threading specialists, Junthy and Rachna, are highly skilled and deliver fabulous results.
2. "Rachna gave me an awesome service… highly highly recommend.. I am surely gonna come back"
This comment further reinforces the expertise of Rachna and speaks highly of her service. The customer specifically mentions that they will return to the salon, indicating a positive overall experience.
3. "It is 1 min walk from Grove Street Station. I often go there. I would say it's expensive as compared to its other branch in journal square. The place is clean and staff is warm. They take good safety measures during covid.I however feel the service is not consistent. Sometimes good and sometimes not great."
This comment highlights the convenient location of Super Style Place, as well as the cleanliness and warm attitude of the staff. It also emphasizes the salon's adherence to safety measures during the COVID-19 pandemic. However, the customer mentions inconsistency in service quality, implying that the salon may have some room for improvement in this area.
Negative Comments:
1. "The lady at the counter is not polite, they increased service price and talk down to you for not knowing it. I understand that covid affected businesses, but at least have a proper service. Now charging 20 for mens haircut. More over, the hairdresser didnt wear mask, didnt sanitize the area, nor the brush, clips, cape nothing. For 20 bucks, its not worth it now."
This comment portrays the counter staff as impolite and condescending. It also raises concerns about the salon's lack of proper service, such as neglecting to sanitize equipment and not following COVID-19 safety protocols. The customer expresses dissatisfaction with the increased price for a men's haircut and questions the value provided in exchange for the $20 fee.
2. "Took 55 mins to wax legs, ridiculously slow procedure. The wax was not grabbing onto the hair, and the owner lady insisted that this is the best, most expensive wax and recommended me to stop waxing altogether when I said this wax is not suiting me. When I said I hate to pay $50 for this service, instead of acknowledging my experience, she asked me to stand to a side and said she'll call the cops and make me pay. I have never heard someone say such a bizarre thing to me in the US! I told her to please go ahead and call them but also wanted to pay and get the hell out of there and not waste my time. To top it all, they don't accept credit cards and took me walking to another store 10 mins away to make me pay there. Ridiculous! How does this place get repeat customers is mind-boggling to me. A disgusting place in journal square."
This harsh comment criticizes several aspects of Super Style Place. Firstly, the customer complains about the excessive duration of the waxing procedure and the wax's ineffectiveness. They also reference a disagreement with the owner regarding the suitability of the wax and the owner's unprofessional response, threatening to call the police. Additionally, the lack of credit card acceptance and the inconvenience caused by having to walk to another store to make payment are highlighted negatively. The customer expresses disbelief at the salon's ability to retain repeat customers based on their experience.
3. "Horrible! The main lady, I don’t know who she was, had no courtesy at all to even apologize. I went there for threading, and she cut my chin and almost my side chin too. Instead of dealing with me, she goes and talks to other customers outside, gossiping. She tells me that the chin often gets cut during threading. She didn’t even apply any lotion. Never have I had this issue, and never has my chin got cuts during threading. No decency at all. Very bad service. Do not go!"
This comment reflects a negative experience with the threading service at Super Style Place. The customer complains about receiving a cut on their chin and laments the lack of courtesy shown by the primary staff member responsible. The customer also criticizes the staff's diversion of attention to other customers and expresses disappointment in the absence of lotion application during the service.
4. "HIGHLY NOT RECOMMENDED! I went for a face wax, I just explained to her what areas to cover and not to make the eyebrows thin. The staff member responded in an uninterested way. I am at the parlor trusting the service to take care of my face and give good service, but the staff and owner don't seem to know that aspect of their business. She didn't do her task properly when asked to cover the areas she didn't at first; she acted arrogant. In the process, she hurt me a little, and my eyebrows bled a little. They say they charge high for the service they give, I feel they deliver no service!"
This comment expresses dissatisfaction with the face waxing service provided by Super Style Place. The customer states that they specifically requested certain areas to be covered and expressed a desire to avoid thinning their eyebrows. However, the staff member displayed disinterest and failed to fulfill the customer's instructions properly. The customer describes the staff member's behavior as arrogant and even mentions a minor injury that occurred during the process. They express disappointment in the perceived lack of service despite the salon charging higher prices.
Overall, based on the comments provided, Super Style Place has some notable strengths and weaknesses.
Strengths:
- Skilled threading specialists who provide fabulous results.
- Convenient location near Grove Street Station.
- Clean premises and implementation of adequate COVID-19 safety measures.
- Affordable prices for haircuts and generally good service for quick haircuts.
- A warm and friendly staff.
Weaknesses:
- Impolite and condescending counter staff.
- Inconsistent service quality.
- Neglect of cleanliness and failure to follow proper sanitization procedures.
- Excessive duration of procedures, such as leg waxing, and ineffective waxing techniques.
- Unprofessional and threatening behavior from the owner.
- Inconvenience caused by the lack of credit card acceptance.
- Lack of courtesy and care during threading services.
- Failure to fulfill customer requests and causing minor injuries.
- Poor value for higher-priced services, such as face waxing, resulting in dissatisfaction.
Given the mix of positive and negative comments, it is evident that some customers have had positive experiences with certain services and specific staff members at Super Style Place. However, the negative comments highlight significant areas for improvement, including customer service, consistency, cleanliness, adherence to safety protocols, and professionalism. These weaknesses may impact the salon's ability to attract and retain customers in the long term.
Best TL Reviews
Hi I use to use this place year ago with junthy and she always did a fabulous job I've gone to many places and nothing amount to this threading now rachna did also a great job this ist threading place
Rachna gave me an awesome service… highly highly recommend.. I am surely gonna come back
The lady at the counter is not polite, they increased service price and talk down to you for not knowing it. I understand that covid affected businesses, but at least have a proper service.
Now charging 20 for mens haircut.
More over, the hairdresser didnt wear mask, didnt sanitize the area, nor the brush, clips , cape nothing. For 20 bucks, its not worth it now.
Took 55 mins to wax legs, ridiculously slow procedure. The wax was not grabbing onto the hair and the owner lady insisted that this is best, most expensive wax and recommended me to stop waxing altogether when I said this wax is not suiting me. When I said I hate to pay $50 for this service, instead of acknowledgding my experience, she asked me to stand to a side and said she'll call the cops and make me pay. I have never heard someone say such a bizarre thing to me in the US! I told her to please go ahead and call them but also wanted to pay and get the hell out of there and not waste my time. To top it all, they don't accept credit cards and took me walking to another store 10 mins away to make me pay there. Ridiculous! How does this place get repeat customers is mind boggling to me. A disgusting place in journal square
It is 1 min walk from Grove Street Station. I often go there. I would say it's expensive as compared to its other branch in journal square. The place is clean and staff is warm. They take good safety measures during covid.I however feel the service is not consistent. Sometimes good and sometimes not great.
Horrible! The main lady I don’t know who she was had no courtesy at all to even apologise. I went there for threading and she cut my chin and almost my side chin too. Instead of dealing with me she goes and talks to other customers outside,gossiping.She tells me that the chin often gets cut during threading . She didn’t even apply any lotion. Never have I had this issue and never has my chin got cuts during threading. No decency at all. Very bad service. Do not go!
I have been here a couple of times for a quick haircut. Never had any issues and the prices are pretty good.
The place is not as tidy as an upscale Salon and waiting area is too small.. something they can improve.
HIGHLY NOT RECOMMENDED! I went for face wax, I just explained her what areas to cover and not to make the eye brows thin. The staff member responded in an uninterested way. I am at the parlor trusting the service to take care of my face and give good service but the staff and owner doesn't seem to know that aspect of their business. She didn't do her task properly when asked to cover the areas she didn't at first, she acted arrogant. In the process she hurt me a little and my eye brows bleeded a little. the say they charge high for the service they give, I feel they deliver no service!
Super Style Info
Amenities
Accessibility
Payments
-
Cash-only
Today
Opening Hours
| Monday | 11:00 AM - 08:30 PM |
|---|---|
| Tuesday | 11:00 AM - 08:30 PM |
| Wednesday | 11:00 AM - 08:30 PM |
| Thursday | 11:00 AM - 08:30 PM |
| Friday | 11:00 AM - 08:30 PM |
| Saturday | 10:00 AM - 08:30 PM |
| Sunday | 10:00 AM - 08:30 PM |
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