Creative Nails

+1 662-289-8111

200 Veterans Memorial Dr suite c, Kosciusko, MS 39090 United States of America

Open Today: Closed

Quick Facts About Creative Nails

Creative Nails has several strengths and weaknesses based on the comments provided.

A major strength of Creative Nails is their exceptional customer service and compassion towards their clients. One customer commented on how Melissa and the Creative Nails team provided the best treatment ever to her 80-year-old father during his first pedicure. They made him feel comfortable and ensured that he received the best care possible. This level of compassion is commendable and greatly appreciated by customers.

Another strength of Creative Nails is the warm and friendly atmosphere. One customer mentioned that the environment is lovely and the people are nice and welcoming. This positive atmosphere contributes to an overall great experience for customers.

In terms of weaknesses, there were multiple comments regarding the quality of the nail services provided by Creative Nails. One customer mentioned that the nails were crooked and the edges were not clean. There were inconsistencies in the shape of the nails, with some being more rounded than others. This indicates a lack of attention to detail and quality control during the nail service.

Furthermore, another customer expressed dissatisfaction with the durability of the nails. They mentioned that their nail polish started coming off within a few days, making it look like they had the nails on for weeks. This suggests that the nail services provided may not be long-lasting and may require frequent touch-ups or fill-ins.

There were also complaints about unprofessional behavior from the staff. One customer mentioned that a technician applied a different color of polish without removing the first coat, leading to a subpar result. Additionally, another customer experienced a technician telling them that they were tired and to come back the next day instead of completing their service. Such behavior is unprofessional and can greatly impact the customer experience.

There were also comments regarding the roughness of the nail technicians and their lack of proper application of acrylic. Customers expressed disappointment with the nail technicians' rough handling, highlighting a lack of attention to detail and the correct application techniques. A customer also mentioned that their eyebrows were a mess because the technician was in a rush, indicating a lack of care and attention to detail in other services provided by Creative Nails.

In summary, Creative Nails has strengths in terms of exceptional customer service, compassion, and a warm, friendly atmosphere. However, they also have weaknesses in terms of the quality of nail services provided, durability of the nails, unprofessional behavior from staff, and lack of attention to detail in application techniques. These weaknesses can greatly impact the overall customer experience and may deter customers from returning to Creative Nails in the future. Improvement in these areas is necessary for the business to thrive and succeed in the long run.

Best TL Reviews

I am sending love from Brentwood, Tennessee to Melissa and the Creative Nails Team for the best treatment ever to my Dad! It was his very first pedicure at 80 yrs old! He was shy and somewhat embarrassed but Melissa ensured me that he would be in the best care and he was! His feet look AMAZING! I look forward to visiting you soon for a pedicure as well! Thank you so much for the compassion shown towards my Dad!❤ I will definitely recommend you to all of my friends traveling through Kosciusko and my family/friends in the surrounding cities!

I’ll let the photos speak for themselves. Nails are crooked. Edges aren’t clean. Some are more rounded than others. As long as I was there, I would’ve thought it would’ve looked better and $50 for this?? I think I’ll continue to get $5 press ons from Walmart.

Destiny did my nails and she did an amazing job! The atmosphere was very warm and friendly. Overall, a great experience and service!

The environment is lovely the people are nice and welcoming, my problem comes with the actual nail quality I got my nails done Wednesday it’s now Monday morning and it’s already coming up and it looks like I’ve had them in for weeks and needing a fill in on the plus side my eyebrows look good

I have been going to creative for years now & has been a satisfied customer until the last 2 visits. I went in and Melissa did my nails upon picking out my color when she applied it to my nails I told her that doesn’t look like the color on the chart so I picked out another color instead of her removing the first coat of polish she put on she put the second color on top saying it’s gong to look ok less than a week later I was back in the shop. I went in yesterday sit there for almost an hour soaked the gel off ONLY for the tech to tell me he was tired to let Melissa do them or to come back the next morning. This was very UNPROFESSIONAL and they will never get another dime of my money.

They we're in a hurry and the older guy coated my nails so much that it couldn't dry. I sat under the heat machine for 8 minutes.

He made fun of my nails being thin and the last stroke of nail polish he said "K. $25 please."

I kept telling him the right nail was glued on crooked. He wouldn't take it off and fix it.

It looked like a five year old did my nails. Finger nail polish on my fingers and glue on my fingers. I had to take it off and re paint it.

I will not go back there!!

The staff is so nice and knows their customers well. One of the reasons I continue business with them!

THUMBS D O W N ! They Didn’t Take Me Nor Their Jobs Seriously. The Hospitality Is Great But The Nail Techs Are Too Rough And Don’t Apply The Acrylic Correctly. And My Eyebrows Were A Mess Because The Lady Was In A Rush. I’m Tired Of Being Disappointed.