Quick Facts About Chyles Classic Cuts Barbershop
Chyles Classic Cuts Barbershop has both strengths and weaknesses, as indicated by the comments. These comments provide valuable insights into the overall customer experience at the barbershop.
One of the strengths of Chyles Classic Cuts Barbershop is the skill and expertise of certain barbers, specifically Christina and Kayla. Multiple commenters mentioned that these barbers did an excellent job on their haircuts and were able to fix any mistakes made by other barbers. This is a strength because it shows that the barbershop has talented individuals who can provide customers with quality haircuts.
Another strength highlighted in the comments is the family-friendly atmosphere of the barbershop. One commenter noted that it has an "old style family friendly atmosphere" and mentioned that the kids love the vacuum and warm shave. This is a positive attribute of the barbershop as it creates a welcoming environment for families and ensures that both children and adults feel comfortable during their visits.
Additionally, the punctuality and easy scheduling of appointments were praised in the comments. Customers appreciated that the barbershop was on time and could easily accommodate their schedules. This is important as it shows that the business values its customers' time and strives to provide efficient service.
However, there are also weaknesses that need to be addressed by Chyles Classic Cuts Barbershop. One significant weakness highlighted in the comments is the negative experience with a specific barber named Ashley. Customers mentioned that Ashley butchered their hair and did not listen to their requests. This is a major issue as it demonstrates a lack of professionalism and care on the part of the barber. It is essential for the barbershop to address these complaints and ensure that all barbers are properly trained and attentive to customer needs.
Another weakness mentioned in the comments is the customer service provided by the owner, who is believed to be Ashley. Commenters noted that the owner refused to give her name and did not make an effort to resolve the issue. This reflects poorly on the barbershop as it shows a lack of accountability and customer care from the management. It is crucial for the owner to address these concerns and make improvements in customer service.
Furthermore, there were a few comments expressing dissatisfaction with communication and appointment rescheduling. One customer mentioned that they had to go to another barber to fix their haircut, and when they couldn't make an appointment due to COVID, they were told they would be charged for missed appointments. This suggests a lack of flexibility and understanding from the barbershop. It is important for the barbershop to improve their communication and be more accommodating to unforeseen circumstances.
In conclusion, Chyles Classic Cuts Barbershop has strengths such as skilled barbers, a family-friendly atmosphere, and punctuality. However, there are also weaknesses in the form of poor customer service, unprofessional behavior from certain barbers, and inflexibility with appointment rescheduling. It is crucial for the barbershop to address these weaknesses and make improvements to ensure a positive customer experience.
Best TL Reviews
I was just at this barbershop and I got a haircut and it was by Ashley. I woul not recommend booking with her. She butchered my hair, cut most of it off when I asked for a light trim. Before the cut, she asked me what a trim was and i didnt realize i needed to tell her, so I let her know I just wanted the hair trimmed and out of my eyes. I was extremely disappointed and mad my hair was messed up beyond repair. I had planned to dye my hair but now that is not going to happen because of what Ashley did. I would recommend booking with Christina and Kayla. They are amazing and they did my brother's hair extremely well and did what they could to fix mine. I am content with my hair and happy with what the other two workers did. Once again Ashley was rude and so spiteful to the point where she absolutely ruined my hair and my plans for my hair.
Took my kids to chyle’s to get their hair cut in honesdale and probably will never come back again. I’ve been taking my 4 year old there for a while now and I’m ALWAYS 20+ minutes early because I KNOW their time is short and valuable. I understand they have a “tight” schedule and book every 15 minutes but I didn’t deserve to be disrespectfully crucified by Ashley Chyle for being 5 minutes late and then when I said I was sorry and would reschedule I was told I would be put down as a no show with eyes rolling and major attitude.
AND THEN Ashley butchered my 15 year olds hair… butchered is an understatement. I would hope she didn’t do it out of spite because I was 5 minutes late, but I’m honestly not sure..
I’m thankful for Kayla who did a wonderful job on Logan’s hair and I’m very VERY thankful for Christina Olsommer who did her best to fix my Jacob’s hair.
According to the internet, Ashley is the owner but when my husband asked for her name she refused to give it to us and made no attempt to let us know she was the owner or try to help resolve the issue. Christina spoke up and asked for me to bring him back inside and she would do her best to fix it. And she did. Much better than it was but it’s still sad to see all his hair gone…
I did not give a 1 star because of Kayla and Christina. Thank you Ladies for being phenomenal!! Happy Thanksgiving!!!
Awesome barber shop! Especially Ruth
???? . Punctual. On time. A true old style family friendly atmosphere! Kids love the vacuum and warm shave! Highly recommended
Great place to get a cut, easy scheduling great at their craft..
Went here for my first time three weeks ago right after I got the haircut had to go to another barber to get it fixed and I had already scheduled an appointment to return then they called me three weeks later asking if I was coming back and I postponed it for another week ended up getting Covid couldn’t show up so then they told me if I wanted to ever come back to get a haircut they would have to charge me for the appointments I missed. I would not recommend this place to anyone
Excellent customer service, amazing prices, great haircuts. I grew up in Honesdale but moved away. The town has grown immensely but this still has that old barbershop feel with a modern twist. Take the time to stop in, even for a trim. You won't be disappointed.
My 3 year old threw a tantrum while getting his haircut. They handled it like professionals and the haircut came out great! I was impressed to say the least. Would definitely recommend.
Amazing experience every time! Very professional and friendly!
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Tuesday | Closed |
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Sunday | Closed |
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