Quick Facts About Fancy Nails
Fancy Nails, based on the comments provided, has a mix of strengths and weaknesses. Here is a detailed analysis of their strengths and weaknesses:
Strengths:
1. Expertise in Coffin Style Nails: One customer mentioned that Fancy Nails did an excellent job in providing exactly the coffin style nails they were looking for. This indicates that the salon has expertise in this particular nail style, which can be a significant strength for attracting customers who desire this specific look.
2. Friendly and Reliable Service: Several comments highlight the friendly and reliable service provided by the staff at Fancy Nails. Customers appreciate the small-town atmosphere and the fact that the salon makes an effort to build personal relationships with their clients. This positive customer service experience can lead to customer loyalty and word-of-mouth recommendations.
3. Timely Appointments: One customer mentioned that they were able to secure a last-minute appointment and were in and out of the salon within an hour. Efficient service and quick turnaround time can be valuable to customers with busy schedules, attracting them to choose Fancy Nails for their nail services.
4. Reasonable Pricing: A customer mentioned that the pricing for nail refill and gel polish at Fancy Nails is very reasonable. Affordable prices can be a significant strength in attracting price-conscious customers, especially in competitive markets.
5. Excellent Pedicure Work: Another customer expressed their satisfaction with the pedicure work done at Fancy Nails. This positive feedback highlights the salon's ability to deliver high-quality service for pedicures, potentially attracting customers who are specifically seeking this type of service.
Weaknesses:
1. Inconsistent Quality and Application: One dissatisfied customer mentioned that the top coat on their nails turned yellow the day after their appointment and that the shape of their nails was also unsatisfactory. Additionally, another customer mentioned that they never received what they asked for despite providing a reference picture. These comments suggest inconsistencies in the quality and application of nail services provided by Fancy Nails.
2. Poor Time Management: One customer mentioned that their appointment time went longer than expected, resulting in them feeling unable to enjoy their time at the salon. Furthermore, the same customer noted that Fancy Nails had only one person working, causing delays for other clients with appointments and turning away walk-ins. This suggests a weakness in time management and staffing, potentially leading to frustrated customers and a negative overall experience.
3. Difficulty Accommodating Groups: A customer mentioned a negative experience when visiting the salon with a group of five people. Despite calling ahead and being informed that there was enough staff, the salon appeared to be understaffed, leading to extended wait times and subpar results for all group members. This indicates a weakness in the salon's ability to efficiently accommodate larger groups, potentially disappointing customers who expect a smooth and enjoyable experience.
4. Paint Quality Issues: One customer mentioned that their polish started coming off shortly after leaving the salon, and another mentioned that their pedicure was messed up the next day. This highlights a potential weakness in the salon's nail polish application and longevity, which can negatively impact customer satisfaction and repeat business.
In conclusion, Fancy Nails has several strengths, including expertise in specific nail styles, friendly and reliable service, timely appointments, reasonable pricing, and excellent pedicure work. However, they also have weaknesses related to inconsistent quality and application, poor time management, difficulty accommodating larger groups, and potential issues with paint quality. By addressing these weaknesses, Fancy Nails can further improve their customer satisfaction and retention.
Best TL Reviews
They did exactly the coffin style of nails I was wanting. Perfect! ????
Always friendly and reliable! A small town get to know you atmosphere!
Last minute appointment, I arrived there 10 minutes later and was back home before the hour was up! Staff very friendly, caring and happy. Pricing for nail re-fill and gel polish VERY REASONABLE $
Day after & the top coat is turning YELLOW! Shape of my nails is horrible. Awful application. Won’t be back.
I never get what I ask for even tho I have a reference picture. I feel like they do what they want to do with your nails I’ve went here about 5 different times and it’s just not worth my money anymore. Service is not good due to only one person working and making the other clients with appointments wait and sending most walk ins away… I felt bad when my appointment time was going longer all I wanted to do was enjoy myself with my friend and I couldn’t I called 3 days in advance and told them what I wanted done over the phone just horrible experiences for me.
The staff here are always very nice and I've never had a bad experience!
I absolutely love the work done on pedicure. The staff are so friendly and welcoming. I 100% recommend Fancy Nails. ????
I went in with my sisters and daughters. Five of us in all. I called ahead and they said they had plenty of help, which they did not. They were so nice, but after 2 and a half hours my polish was coming off before I left. Every one I went with pedicure was messed up the next day. It was pretty terrible except their friendly and funny personalities.
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Fancy Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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