Amy's Hair & Nail

+1 503-943-6612

8931 SE Foster Rd # 106, Portland, OR 97266 United States of America

Open Today: -

Quick Facts About Amy's Hair & Nail

Amy's Hair & Nail place has received a range of positive and negative feedback from customers. These comments provide valuable insights into the strengths and weaknesses of the business.

One of the key strengths of Amy's Hair & Nail place is the owner's exceptional customer service. Many customers mention how nice, thoughtful, and helpful the owner is, especially when it comes to accommodating older individuals or those with specific needs. This creates a welcoming and inclusive atmosphere, making customers feel special and valued. Additionally, the owner's attention to detail and precision in her work is commended, with customers walking out completely satisfied. This indicates a high level of skill and expertise in nail services.

The fast and friendly service is another strength of the salon. Customers appreciate the efficiency and convenience of being able to walk in without an appointment and still receive quality service. The fact that the salon is within walking distance for some customers also adds to the convenience factor and makes it an attractive option for regular visits.

The affordability of the services is another strength mentioned by multiple customers. The reasonable prices offered by Amy's Hair & Nail place make it a cost-effective choice for customers seeking hair and nail services. This affordability is particularly important for customers who have been coming to the salon for many years, as it contributes to their loyalty.

The salon's ability to rectify mistakes made by other clinics is also seen as a strength. The fact that the owner noticed and fixed issues from a previous nail service indicates a commitment to quality and customer satisfaction. This attention to detail and willingness to go above and beyond for customers reflects positively on the business.

However, Amy's Hair & Nail place does have some areas of weakness that need to be addressed. One customer's negative experience highlights a lack of organization and professionalism when it comes to appointment setting. Forgetting to ask for the customer's name and personal information suggests a lack of attention to detail and may lead to confusion or dissatisfaction. This is something that the salon should rectify to improve the overall customer experience.

Another potential weakness is the rushed service mentioned by a customer during a pedicure appointment. The salon's focus on accommodating walk-ins without appointments may lead to a lack of time and attention dedicated to each customer, resulting in rushed and potentially subpar service. This could adversely affect the quality of the salon's work and leave customers feeling dissatisfied.

The issue of miscommunication regarding charges and payment options is another weakness that needs to be addressed. Customers should be informed upfront about any additional fees for using a credit card, and the salon should ensure clear communication regarding payment to avoid any misunderstandings that may damage relationships with customers.

Based on these comments, it seems that Amy's Hair & Nail place excels in customer service, affordability, and overall quality of work. However, there are some areas that could be improved upon, such as organizational skills, attention to detail during rushed appointments, and communication regarding pricing and payment options. By addressing these weaknesses, the salon can further enhance its reputation and ensure consistently positive experiences for customers.

Best TL Reviews

The owner was extremely nice and thoughtful and helpful with my 94 year old mother in a wheelchair. Made her feel very special and she loved her nails. We will be going back for sure.

I was a walk in client. I had my natural nails done with a gel as a recommended to keep my nails looking nice for the next 2 weeks. Service was fast and friendly felt comfortable. I'm glad this place is walking distance to my home so I can treat myself.

I will be back to go get pedicure in two weeks along with a refill.

Went above and beyond what I asked for and was very precise in her work. Also price is AMAZING considering her quality of work???? Haven’t had an experience like this where I walked out completely satisfied in a long time.

i went here to get my nails filled from a different clinic, and she caught the mistakes the other clinic had made and did so much better. im happy with how they turned out. she's very sweet, and detailed, seems like she cares how your nails turn out looking. ill go again for sure, there aren't a ton of color options but the quality of their work makes up for that :)

We love coming here. My boys always get the hair cut they want. It's also very convenient to us because it's in our neighborhood. The owner and her staff are very friendly and they make you fell welcome, which is why we keep coming back.

My 1st time there was fine - not great but made me want to come back. 2nd time (today) was not even fine. I called to make an appointment and they didn't ask my name or get any of my info. The pedicure was rushed because they kept having people come in. They told me my nails were dry they weren't. I brought my own nail kit and they tried to charge me for one. Also there was a fee to use my credit card which they didn't tell me until after they ran it. Then as I left one of them ran after me accusing me of not paying when I did. If you go do it during the day and not after 4pm.

Since my first hair cut there, I've been a loyal customer. Both my son and I go there for our hair cuts. The ladies are great and do a wonderful job--they give me exactly what I ask. They are very affordable and offer other services, too. I've been thinking about getting a pedicure there but haven't yet made the time.

I've been coming here for about 10 years. The women are friendly and professional. The prices are great. I highly recommend!