Quick Facts About Tip & Toe Nail & Spa
Tip & Toe Nail & Spa place has several strengths and weaknesses based on the comments provided.
One strength mentioned is the availability of gel polish. While it may come at an extra cost, the presence of gel polish as an option can be appealing to customers who want longer-lasting and more durable nail treatments.
However, one weakness is the inconsistency in pricing. Customers reported that the prices varied each time they went, and in some cases, they were charged more than anticipated. This lack of transparency can be frustrating for customers and may lead to a feeling of being ripped off.
Another weakness is the lack of attention to detail and poor customer service. Multiple comments mentioned instances where the technicians did not properly complete the service or were rude to customers. This lack of professionalism and attention to customer needs can significantly impact the overall experience and satisfaction.
The quality of the service provided is also a weakness identified in the comments. Several customers complained about crooked or uneven nails, thin acrylics that were prone to breaking, and nails that did not resemble the desired design. These issues indicate a lack of skill and attention to detail in the nail technicians, resulting in unsatisfactory outcomes for customers.
Communication barriers present another weakness. Some customers mentioned that the nail technicians had difficulty understanding English, leading to misunderstandings and incorrect outcomes. Effective communication is essential in the service industry, and the inability to communicate properly can lead to frustration and disappointment.
The owner's behavior towards customers was also mentioned as a weakness. Customers expressed feeling disrespected and ignored when the owner prioritized phone calls and other guests over their services. This kind of behavior not only negatively impacts customer experience but also reflects poorly on the overall professionalism of the salon.
Lastly, the lack of accountability and refusal to rectify mistakes was another weakness noted. Customers mentioned occasions where their nails were not what they requested or where mistakes were made, but the salon refused to fix or compensate for the errors. This lack of customer satisfaction and unwillingness to take responsibility diminishes the overall reputation of the salon.
In conclusion, Tip & Toe Nail & Spa place has several weaknesses that outweigh its strengths. The inconsistency in pricing, poor customer service, lack of attention to detail, communication barriers, and unprofessional behavior of the owner all contribute to a negative customer experience. It is evident from the comments that many customers have had unpleasant encounters and have chosen to take their business elsewhere.
Best TL Reviews
Worst set of nails I ever got. Donna didn't ask me what shape I wanted until it was too late. Then got made when I said I wanted coffin instead of square. Ontop of that they put the acrylic on your nails and then cut your nails with SCISSORS! She cut my cuticles twice and the shape is so crooked and not straight at all. They also charge 15$ extra for a centimeter longer nails. Also, it's 15$ extra for gel polish instead of regular polish. That's half a set of gel polish. The prices are outrageous and the nails aren't even work it. The nails are so thin they are going to break off within a week.
Nails will come off somewhat easily. Prices will vary each time you go. They swiped my card for $60 and I see that they actually took $69 off my card!! Owners have been on vacation and the girl left in charge is SUPER RUDE!!! I have found a new nail salon where the nails stay on and they are way cheaper!! Also this place acts like they can’t do the new age designs and stuff.
This place is horrible! You need to verify the price with them at least 3 times before they start! The $42 pedicure I paid for was half done! The tech I was dealing with only scrubbed 1 foot and I had to tell her 3 times that she didnt do the other foot! This place will rip you off at any given time
VERY DISAPPOINTED!!! Never using this place anymore! Came in on a Saturday afternoon ordered black gel on my toes paid $22 and Sunday went to the beach and noticed toe nails dark purple came back on a Tuesday explained to the same man he applied wrong color and thought I wouldn’t be charged due to their mistake and still charged me not only $22 but $28!!! WAS ROBBED!!! Will NEVER DUE BUSINESS WITH THEM AGAIN!!!
I asked for a basic set with a 1 finger design on each Ring finger of my Hands. The Man couldn’t Understand English @ all. I’m not trying to be rude but English is King in America. Plus I asked for a nice crisp set not too much u know. Didn’t understand the assignment. Never coming back sorry ????????????.
I WISH I COULD GIVE ZERO STARS! THE OWNER WAS VERY RUDE AND DISRESPECTFUL! I ASKED FOR FRENCH TIPS AND This is what I got he kept getting up to answer the phone and greet guests as they came in which was fine but rushed on my nails and did not give me what I want it he refused to fix. His exact words were I can’t do anything else for you! I WAS ALSO A PAYING CUSTOMER! ID HATE TO USE THE TAXE CARD BUT I WAS DEFINITELY STEREOTYPED! DO NOT WASTE YOUR TIME AND MONEY HERE.... GO TO THE OTHER SIDE OF THE PLAZA... THEY ARE BAD FOR BUSINESS !!!!!
Daughter had her nails done and it was nothing like the picture she showed. It was white tip with jewel and silver line across. The white tips looked all lumpy as if it did not settle. When asking about it he acted ignorant and said it was the shape.
I requested a manicure. I went to a man in the back of the salon. He stuck my hands in cold water and then removed my cuticles and began painting my nails. Several times I voiced my concern of how they were looking. He would simply say "one more coat". He gave up and said "you're done". It looks like a 5 year old did my nails. I paid $28. I'll never go back.
I went to Hollywood nails and they fixed my nails and they look beautiful now.
Tip & Toe Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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