Quick Facts About Sofis Nails Salon Inc.
Sofis Nails Salon Inc. has both strengths and weaknesses based on the comments provided.
Starting with the strengths, many customers appreciate the work of specific nail technicians such as Lucy. They praise her skills and the quality of her work, indicating that she is an asset to the salon. The pedicure service is also highly regarded, with customers loving the end result and the overall treatment.
Another strength mentioned is the cleanliness of the salon. Customers appreciate the clean and fresh-smelling environment, which contributes to a pleasant experience. The staff members are also commended for their professionalism and friendly demeanor, creating a welcoming atmosphere for customers.
Affordability is another strength mentioned by one of the customers. They feel that the prices at Sofis Nails Salon Inc. are reasonable and provide good value for the services offered.
Now turning to the weaknesses, one common criticism is the issue with appointment times and the punctuality of the salon. Some customers report having to wait past their scheduled appointment time or experiencing delays in their service. This can lead to frustration and inconvenience, especially if the customer has other commitments or time constraints.
There are also complaints about the competence of some nail technicians. One customer had a negative experience where the technician was unable to properly remove their UV gel top coating and caused injury to their skin multiple times. In another case, a customer described their nails as being crooked and cut weirdly. This suggests that there may be a lack of consistency and skill among the nail technicians at Sofis Nails Salon Inc.
Additionally, there is a comment about the lack of customer service when inquiring about a service or walking in without an appointment. The customer felt ignored and unwelcome, which can deter potential clients from returning.
One customer also criticizes the lack of attention given during a foot massage, suggesting that the service was not thorough enough.
Lastly, there is a complaint about the wait times at the salon. Although one customer acknowledges being informed about a long wait, they still felt that the overall wait was too lengthy. This indicates that the salon may struggle with managing their appointment schedule effectively.
In conclusion, Sofis Nails Salon Inc. has strengths in terms of the skills of specific nail technicians, the quality of pedicures, cleanliness, friendly staff, professionalism, and affordability. However, there are weaknesses in terms of appointment management, punctuality, competence of some nail technicians, customer service, thoroughness of services, and wait times. Addressing these weaknesses would help the salon improve their overall customer experience and satisfaction.
Best TL Reviews
I love Lucy however the service was terrible yet again. I made an appointment and was told to 30 minutes earlier; I showed up early as I was told and someone who I believe is new could not even remove my uv gel top coating; she did not know how to work the machine. She scar my skin at least 3x. I was told someone else will do my nails. I sat around for another hour to have a color change…just a color change and I still didn’t get it done. Now this is now over an hour. I told them I couldn’t stay much longer because I had to get back to work and asked if I can come back after 430 to get just a color change. They told me their next available appointment isn’t until 6pm. How is this even possible when I was there at my allot appointment time. They have to do so much better with fulfilling appointment time and also find others techs can actually do nails properly. I was so disappointed because I have been going there for so long
I made an appointment for 4:30 and wasn't seated until 5. But after the initial wait, the regular treatment was nice. I got a pedicure, manicure, and my eyebrows waxed. Love my toes and eyebrows. Nails aren't my fave, but that was really my bad choice in coloring. So have a plan when you go in.
Lucy is amazing
Pedicure is awesome
My colors pop ???? ✨️
I wanted to try this nail shop for awhile. I just moved in to the neighborhood and wanted to use ppl in my neighborhood. Stopped by one time just to inquire and hmm it was kind of odd. Like you're telling me oh "we closing we closing." I'm trying to inquire about a service. I'm not trying to keep you guys late, but you got like 5 people still getting services done and you can't answer one simple question. 2nd encounter.... I went on a Saturday because supposedly Saturdays is the walk in day. Walked in and was told I need an appt. I should've just took the hint, but no I went back.
So new day...made my appt ...I show up on time they're setting up cool. Pedi first. Nice pedi, my toenails did look nice, but as far as a nice foot scrub and rub that was definitely lacking. Fl set- I just wanted a short set (which usually my nails go a full two weeks minimum before thinking to break off) she did my nails and when I tell you ????♀️ they were crooked, cut kinda weird, but I'm thinking when she's ready for the shaping, buffing, etc.. she'll fix it...nope. and should I have said something...absolutely,, but first time I wanna see what yall can do. Overall my my bill came oot to like $105 for what...idk. but I paid it gave them tip and I'm sorry, but I won't be returning because for $105 at other spots I could've had all kinds of jewels and 3d work on my nails done, but a simple gel polish and thats it. The more I think about it I was definitely overcharged, because by Tuesday (got my nails done on a Saturday) 2 nails popped off and I just decided to take them all off because they were all lifting and I wanted these to last two weeks because my next appt elsewhere is coming up. They couldn't even make it half way.
This shop is for dainty ppl. If you already have perfect nails and you just need matinence, this spot is for you.
It's so hard now a days to just walk-in and be able to get a manicure or whatever service you might need. This place is always booked. You need an appointment but let me tell you it's worth it. Yes, they are a little pricey but so far I love going there because they take their time with you and they guarantee their work ????. So far I have a great experience going there.
They are simply the best. Customer service is excellent, the staff is pleasant and friendly while maintaining superb level of professionalism. In addition they are super affordable. The salon is clean, smells fresh all the time and the floor plan is well laid out. I would recommend Sofis to any one at any time.
I got my nails done there a year ago it was my first time there very nice, clean, everyone was nice and had great bonds with their customers. I would give it 5 stars but the wait was pretty long but it was definitely worth it. Ps. They did let me know that is was going to be a long wait being I was the last for that day, I felt very comfortable there definitely going back soon.
Clean, quite, environment with friendly staff members wish my foot massage was a little bit longer thou i did a pedicure and refil
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Sofis Nails Salon Inc. Info
Amenities
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
Accessibility
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Wheelchair accessible entrance
Amenities
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Restroom
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Wi-Fi
Payments
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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