Quick Facts About Lads & Dads Barbers
Lads & Dads Barbers place has received a variety of comments, both positive and negative. In order to provide a balanced assessment, I will discuss the strengths and weaknesses of the barbershop based on the feedback provided.
Starting with the strengths, it is clear that the barbershop excels in providing a welcoming and child-friendly environment. One customer mentioned that their 4-year-old son had a fantastic experience and felt comfortable in the all-male team. The use of an iPad to keep children entertained and the barber's consideration in checking with the parent about the program choice demonstrates a customer-centric approach. This strength is further supported by another customer who mentioned that their 18-month-old son was treated patiently and kindly by the barbers.
Another strength of Lads & Dads Barbers place is the customer service. Multiple comments mention the friendly staff and courteous treatment received. The barbershop is commended for its customer-focused approach, making clients feel welcomed and valued. This positive perception of the barbershop is likely to contribute to customer loyalty and positive word-of-mouth referrals.
Pricing is another strength mentioned by customers. Lads & Dads Barbers place is considered reasonably priced compared to other establishments in the area. This is highlighted by a customer who specifically mentions the affordability of their son's haircut. The value for money perceived by customers may attract price-conscious individuals and families.
Moving on to the weaknesses, there are consistent complaints about communication issues with the barbers. Multiple comments mention language barriers and difficulties in effectively conveying haircut preferences. This is a significant weakness as clear communication is essential for a successful haircut experience. Customers express frustration when their instructions are not understood or when their desired style is not achieved. Addressing this weakness would require the barbershop to ensure effective communication between all barbers and customers.
In addition to communication issues, there are also complaints about the quality of haircuts. Customers mention experiences where their haircuts were not satisfactory, resulting in odd shapes or cuts that did not meet their expectations. One customer specifically mentions having to go elsewhere to fix their beard after an unsatisfactory experience at Lads & Dads Barbers place. These comments suggest a lack of consistency in the quality of haircuts provided, which is a weakness that the barbershop should address to improve customer satisfaction.
Another weakness highlighted by a customer is the long waiting time, particularly when coming with children. While this issue was mentioned only once, it can still impact the overall customer experience, especially for those with little ones who may be impatient or fidgety. Addressing this weakness could involve implementing a more efficient appointment system or ensuring adequate staffing during peak times.
In conclusion, Lads & Dads Barbers place has strengths in providing a welcoming and child-friendly environment, excellent customer service, and reasonable pricing. However, weaknesses in communication, inconsistent quality of haircuts, and potential waiting times can detract from the overall customer experience. Addressing these weaknesses can help Lads & Dads Barbers place improve and provide a more consistent and satisfactory service to its customers.
Best TL Reviews
Fantastic service for my son's first real barber experience I had booked 2 days previous. My 4 year old son and I and we were welcomed in with big smiles and a hi five for my boy. The staff were very friendly and being around an all male team I thought my son may find it daunting and be slightly nervous but they were great and offered the use of an iPad. When he chose a program to watch the barber checked with me first to see if it was suitable which I was very impressed by.
Overall a great experience and my son loved his new haircut, as did I. My son is already asking to go back there next time and would definitely recommend their great service to anyone.
There’s a reason you can walk into this barbers, it’s cxxp. One of the guys speaks hardly any English and he doesn’t understand basic barber cutting. The senior guy left him to it until it was almost too late, he had buzz cut nearly over the top of my head even though I had asked for them to leave it be. He couldn’t do much with it. Beard was left wonky had to go elsewhere to get it sorted. Not worth asking for my money back, damage was done. I can’t stick the pounds back on my head, just got to wait now. DO NOT USE THIS BARBERS.
Went there first (and last time).
2 barbers were available. The senior one was busy so i had to go to the other one. To be honest, that barber does not know how to hold the scissor. And really made the weird round shape of my hairs from back side. Also, the beard line, i was not too satisfied.
Thanks God, the senior one got free and he did some final touch so that weird shape became acceptable.
No doubt, the staff was too courteous and welcoming. But in my opinion , not too professional.
Thanks
Appalling..One of the worst haircuts I’ve ever had. The barber I was directed to did not speak English and after having to explain to another barber what I wanted. The non English speaking barber then proceeded to clipper my hair. I had to stop him as he had no idea what he was doing. Another barber took over and vitually gave me a Mohican….I’m 61 yrs old! It will take at least 2 months before I can go elsewhere.Never again will I go here!
Only barber available in reigate when I went for my haircut. Great customer service, they cut my four yo hair also and he loved it as they have a little chair that looks like a car ride and a telly above to keep him from fidgeting. Ok experience overall but its a bit dear and I wasn't pleased with my final product (fade wasn't right).
My new favourite place to get my hair cut. Reasonably priced (£14 at the time of writing), my haircut wasn't rushed so it looks much better than other places in the high street that just want to get you out of the door quickly. My son also goes and sits in the two different kids chairs they have. I couldn't recommend this place highly enough. If you're a customer of the Barber Shop in Reigate then I urge you to give this a go as I don't think you'll be disappointed
Worst barber shop ever i advice you to don’t go there
I've taken my little boy (18 months) here a couple of times and they're great, really patient and kind with him. They use a razor to cut with as well as scissors which I find makes the cut last longer and grow out better than other places I've taken him locally. It's cheaper than other places too (£10 for his hair cut) and they have great child seats to help keep them entertained. If you can go in mid week with little ones when it's quieter you're likely not to have to wait, I've been three times and only once have I had to leave it that day because there was going to be a bit of a delay. Would recommend to anyone with children
Lads & Dads Barbers Info
Amenities
Today
Opening Hours
| Monday | 08:45 AM - 06:30 PM |
|---|---|
| Thursday | 08:45 AM - 07:00 PM |
| Friday | 08:45 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
| Wednesday | 08:45 AM - 06:30 PM |
| Tuesday | 08:45 AM - 06:30 PM |
| Saturday | 08:00 AM - 06:00 PM |
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