Quick Facts About Kool Nails Design & Spa
Kool Nails Design & Spa has both strengths and weaknesses based on the comments provided. Let's break them down below:
Strengths:
1. Availability and Efficiency: It is mentioned that the salon is quick and always available. This means that customers can easily find a time to get their nails done without having to wait for long periods.
2. Clean and Relaxing Atmosphere: Multiple comments highlight the clean and spacious environment of the salon. This contributes to a relaxing experience for customers, making them feel comfortable and at ease during their visit.
3. Long-Lasting Gel Polish: One customer praises the durability of the gel polish, stating that it lasts several weeks and even longer than recommended. This showcases the quality of the products used in the salon.
4. Friendly and Patient Staff: Several customers mention the kindness and patience of the staff, even highlighting the positive experience of a customer with Down Syndrome. This shows that the salon values customer service and treats all individuals with respect and care.
5. Comprehensive Services: The salon offers a range of services, including sugar scrubs, massages, hot towels, and moisturizers as part of their pedicures. Customers appreciate the thoroughness and attention to detail in the services provided.
Weaknesses:
1. Lack of Enthusiasm for Nail Designs: One customer mentions that the staff seems bothered when asked for nail designs. This suggests that they might not prioritize or enjoy creating unique designs, potentially disappointing customers who want more personalized nail art.
2. Bubbles and Peeling Gel Polish: Another customer complains about the gel polish peeling off and forming bubbles just a few days after getting their nails done. This indicates a potential issue with the application or quality of the products used, affecting the longevity of the nail treatments.
3. Off-Putting Atmosphere: One comment suggests that the atmosphere of the salon is off-putting, although it is not specified what exactly contributes to this negative perception.
4. No Appointment System: While walk-ins can be convenient, some customers might prefer to make appointments to ensure that they will be seen at their preferred time. Not having an appointment system can lead to longer wait times, which may frustrate certain customers.
In conclusion, Kool Nails Design & Spa has several strengths, including availability, cleanliness, and friendly staff. Their long-lasting gel polish and comprehensive services are also appreciated by customers. However, they should address the issue of staff enthusiasm for nail designs and ensure that the gel polish application is of high quality to prevent peeling. Additionally, efforts can be made to improve the atmosphere and consider implementing an appointment system to provide a more efficient and convenient experience for customers.
Best TL Reviews
I've given this place multiple tries in the last few years... They're quick and always available so I'll give them that. But, every time I ask for a design (which I am more than willing to pay and tip for) I get looks like it's a chore and they seem bothered... it's discouraging. Additionally, last time I went, the gel polish started getting bubbles and peeling off in layers just a couple of days after I got my nails done. Don't think I'll be returning again.
I love this nail salon! As much as I want to gate keep, I have to rave!
I’ve been consistently coming for the last year for pedicures and the occasional manicure. Every time the techs and workers are so friendly and thorough and the space itself is clean. The gel lasts several weeks (honestly I probably push it longer than you’re supposed to, but even then, it holds up!). The “basic” pedicure includes sugar scrubs, long massages, hot towels, and moisturizer. It truly is something I look forward to each month and so relaxing. I happily recommend them to all the ladies I know!
We always receive excellent service and ???? nails here! I really appreciate how sweet and patient they are with my daughter who has Down Syndrome <3
Loved this place! They all were so kind and gentle with our feet. On New Year’s Eve they even stayed open for people who came in at 5, after someone said are you sure it’s ok to come in this late, he said “don’t even worry about it, we will take care of you”. They make sure everyone is happy and taken care of completely.
I got the Diamond spa crystal pedicure and couldn’t be happier, he took his time with my feet and made sure everything was clipped, grated, smoothed and softened. Their young daughter entertained us and helped put soap in our baths, she was so cute!
My mom and dad had a deluxe pedicure and my dad said he couldn’t believe he waited 70 years before having one, he’s definitely hooked. They all made sure we were comfortable and relaxed and took such good care of us. The place was clean and spacious, they have 11 manicure tables for regular mani’s and gels. They have 8 massage chairs for pedicures too. It’s a cash only place but they have an ATM so don’t worry about not having any walking in. We all felt taken care of, we definitely will be back soon!
The atmosphere is off-putting, but the prices and employees aren't bad.
After a decent wait a nice gal got me to her table and went to work right away on making some gorgeous black stiletto acrylics. This place always seems to be busy so a wait time is to be expected. They don't take appointments, walk ins only.
OMG this place is the best. I just moved and finding a good nail salon to do my acrylics was a daunting process but they did such an amazing job! They are one of the only places in the area open on Sundays! They were professional and my nails look and feel amazing! Will be coming back again and again!
They did EXACTLY what I asked for. I'm so sad I live 2 hours away but any time I'm in town, I'm going here 100%. Also, the picture is of my nails done about a week before! They've held up so beautifully
Place Pictures
Kool Nails Design & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot