Stumpff's Barber Shop

+1 417-847-4582

609 Main St, Cassville, MO 65625 United States of America

Open Today:

Quick Facts About Stumpff's Barber Shop

Stumpff's Barber Shop, as evidenced by the comments above, has several strengths that make it a popular and well-regarded establishment. These strengths include the skill and expertise of the barbers, the friendly and welcoming atmosphere, and the ability to accommodate special needs or requests. However, the shop also has a few weaknesses that need to be addressed in order to improve customer satisfaction and overall business success.

One of the major strengths of Stumpff's Barber Shop is the quality of the haircuts. Multiple customers commented that they consistently receive great haircuts from Nathan, with one customer even stating that he is the reason they continue to visit the barber shop. This indicates that the barber is highly skilled and talented, and his expertise translates into customer satisfaction.

Additionally, the friendly and welcoming atmosphere of the barber shop is noted as a strength. Customers appreciate the old-school vibe and the old barber apron, which adds to the nostalgic and comfortable experience. The positive and personable nature of Nathan also contributes to a pleasant and enjoyable visit.

Another strength is the shop's ability to handle special needs. One customer mentioned that their son has autism and sensory needs, and the barbers at Stumpff's Barber Shop are able to handle him with care and professionalism. This displays a commitment to inclusivity and a willingness to go above and beyond to accommodate all customers.

In terms of weaknesses, one area of improvement for Stumpff's Barber Shop could be their appointment system. One customer mentioned that they were used to making appointments but had to rely on luck to get a good time slot. This suggests that the shop might benefit from implementing a more organized and reliable appointment system to streamline the customer experience and reduce waiting times.

Another potential weakness is the shop's capacity to handle high demand. One customer noted that by the time they left, Nathan was already pretty busy. While a busy shop can be an indication of popularity and success, it might also result in longer wait times and potential dissatisfaction for customers who value efficiency and a quick turnaround.

Furthermore, although the comments primarily praise Nathan as a barber, it would be beneficial for the shop to ensure that all barbers maintain a consistently high level of skill and service. This would ensure that customers have a positive experience regardless of which barber they are assigned to and minimize any potential inconsistencies in quality.

To further improve customer satisfaction and loyalty, Stumpff's Barber Shop could consider expanding their services beyond haircuts. For example, offering additional grooming services such as facials, shaves, or beard trims, as well as products for sale, can attract a wider range of customers and increase revenue.

To address the weaknesses mentioned, Stumpff's Barber Shop could implement a more organized appointment system. This could involve implementing online booking or a phone application that allows customers to choose their preferred time slot and barber. Additionally, hiring more barbers or adjusting staffing levels during peak hours can help accommodate high demand and reduce waiting times.

Overall, Stumpff's Barber Shop has several strengths that contribute to its positive reputation. By addressing the weaknesses mentioned, the shop can further enhance customer satisfaction and ensure continued success in the long term.

Best TL Reviews

Great place. Great hair cuts. Like the old barber apron. Great guy Nathen is. I recommend him to everyone.

Always get a killer Haircut from Nate. He's the reason I go here. Listening to old music, chatting with my barber and paying for someone who's passion is to cut hair.

Nathan is a good barber and the conversation was good as well. I was used to making appointments, but was fortunate to get it at a good time. By the time I left he was pretty busy.

Nathan cut my son's hair and he said it was the best cut he has had. Cleaned up all the edges so well. Very good barber! Highly recommend!

Nathan always does an amazing job! My three boys won't let anyone else cut their hair! Great price and even better service!

Both hairstylist are amazing nay the best in Cassville

Great cut and beard trim, finished with a warm straight razor on the neck. Highly recomended!

They do great with all little boy hair cuts! Staff is very friendly and professional. My son has autism and sensory needs and they handle him great and do whatever they need to do to work with him and then they get a quarter for the candy machine! Love them they are so great!