Quick Facts About Nick & Van Nails
Nick & Van Nails place has a number of strengths and weaknesses based on the comments provided.
One of the most notable strengths of Nick & Van Nails place is the quality of their work. Many customers mention that they are happy with their nails and that the staff does a great job. They specifically mention Jen and Vin as skilled and talented nail technicians. This indicates that the staff at Nick & Van Nails place have the expertise and ability to provide customers with high-quality nail services.
Another strength of Nick & Van Nails place is their cleanliness. Multiple customers comment on the cleanliness of the salon and how it is spotless. This is particularly important during the COVID-19 pandemic when cleanliness and sanitation are crucial for customer safety. The salon takes precautions to ensure that they protect their customers and reduce the risk of COVID-19 transmission.
Customers also appreciate the range of products available at Nick & Van Nails place. They mention that there are many options to choose from, indicating that the salon has a wide variety of nail products for customers to select based on their preferences. This is a strength as it shows that the salon is well-stocked and can cater to different customer needs and preferences.
Moreover, the artwork at Nick & Van Nails place is highly praised by customers. Some mention that they travel from the city specifically for Jen's fun and creative designs. The salon is commended for its artistic abilities, suggesting that they are capable of providing unique and visually appealing nail designs.
However, Nick & Van Nails place also has some weaknesses based on the comments. One of the major weaknesses mentioned is inconsistency in the quality of service. Some customers complain about certain nail technicians being lazy or rude, indicating inconsistency in the level of service provided by the staff. This suggests that there may be a lack of proper training or monitoring of staff performance at the salon.
Another weakness highlighted is poor customer service. One customer mentions being treated poorly on the phone and feeling unappreciated. This indicates a lack of professionalism and customer-centric approach in dealing with customer concerns. Additionally, another customer mentions that they were turned away when trying to make a future appointment, which could be seen as a lack of flexibility and customer accommodation.
Lastly, there is mention of scheduling issues and mix-ups. One customer states that they were put for a different day than what they requested, indicating a lack of attention to detail in scheduling appointments. This can lead to customer dissatisfaction and inconvenience.
In conclusion, Nick & Van Nails place has several strengths such as the quality of their work, cleanliness, range of products, and artistic abilities. However, there are also weaknesses pointed out, including inconsistency in service quality, poor customer service, and scheduling issues.
Best TL Reviews
I travel from the city to get my nails done with Jen at Nick & Van. Everyone there is very nice. It's clean and everyone is very focused. If you want a fun design, I highly recommend Jen but you need to reserve her month in advance minimum because shes booked and busy! If you're going for a regular manicure, everyone there does a great job and absolutely worth the price compared to the city. I get UV gel and they last me 4-5 weeks with very minimal chipping (to my own fault since I am always on my nails everyday) by the 4th week.
I have heard about Nick & Vans for a while. Several of my friends have gone. They had me follow Jen, who is a manicurist there, on Instagram. Jen does amazing artwork. While I liked the place I have been going to for a long time, I truly missed the artwork I would get all the time when I lived in San Jose, CA. So I decided on a lark to call to get an appointment. I was given an appt time by the owner who was scheduled to do my nails. He called me to let me know he was done earlier with a client and if I wanted I could come earlier. Of course I took him up on his offer.
I was so pleasantly surprised by the covid precautions they were taking and the place was spotless.
They had all kinds of products to choose from which was fantastic.
The owner look one look at my nails that have acrylic on them and he said you bite your nails right? He was 100% correct. I loved how gentle he was while filing my nails. There is a mandatory nominal fee which he brought to my attention before he began that they give you a bag of filing products so that you have your own each time you return. While my other nail place as clean I can't be sure they cleaned the files between each customer so in the respect Nick & Van Nails have taken every aspect of possible covid spread and made sure to protect it customers. I have to say they now have a new customer! Loved the artwork too!
i have five years going here, first they didnt want to take my call, so i thought maybe the number changed, i went to the store to make an appointment, i always go with vin. they’ve had many nail tech that dont do a good job, some are lazy and rude, jen and vin are the only ones who are good, i tried to make a future appointment today i was turned away because vin said he doesnt accept anyone anymore, as he was with another person. This place was so amazing , i literally was taking my whole family there and it has lost its way. We will all now be Finding a new place.
Staff is really nice. Love my nails. Did as I asked.
Love Nick and Van's! So happy to be able to come back here after so long and have the same awesome experience and maybe probably even better. Had to stop nails for a bit bc of kid after kid :-)
Ben is the absolute best. My nails are always perfect.
Amazing choice of colors.
Nick and Vans is a beautiful place. I would say Van is an artist with his skill and technique. His designs are incredible from flames to a unique french manicure and amazing animal prints. The spa pedicures are incredible and the girls always do perfect work!
I hate it how they treat it me on the phone today. Cause I didn’t show up on a Saturday for a a private matter that I didn’t goo. But they care about more money than anything else I have been going there for years and this is how you treating me. By telling me that Ben doesn’t want to do my nails and to go somewhere else. Plus this is not the first time they either put me for a different day then the day I call for that was another time. If you understand where I coming from then they will fix it keep me as a costumer but they didn’t so never going back to them. It’s so sad cause I loved how they did my nails.
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Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 06:00 PM |
Sunday | Closed |
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