Quick Facts About Oak Coco Nail & Spa Inc.
Oak Coco Nail & Spa Inc. has both strengths and weaknesses, as indicated by the comments provided.
One of the strengths of Oak Coco Nail & Spa Inc. is that they always do a great job according to one customer. This suggests that the technicians at the salon are skilled and knowledgeable, producing satisfactory results for their clients. Additionally, another customer mentions that the mini massages included in their services are amazing. This highlights the effort the salon puts into ensuring a relaxing and enjoyable experience for their clients.
Furthermore, one customer notes that they have been going to Oak Coco Nail & Spa Inc. for a couple of years, indicating that they have built a loyal customer base. This suggests that the salon has provided consistent quality service over time, which is a testament to their strength in maintaining customer satisfaction and loyalty.
In terms of weaknesses, price is mentioned several times. One customer states that Oak Coco Nail & Spa Inc. is a little pricey, which could deter certain customers who are sensitive to high prices. Another customer mentions that the price for a gel manicure recently increased, which suggests that the salon may not adequately communicate price changes to their clients. This lack of transparency can lead to dissatisfaction and confusion among customers.
Additionally, there are mentions of poor customer service. One customer describes feeling rushed and uncomfortable, with the technician using physical gestures instead of verbal communication. This lack of professionalism and rudeness can create a negative experience for customers. Another customer mentions feeling like they are being talked about, which implies a lack of kindness and professionalism among the staff.
Furthermore, there are complaints about the quality of the service provided. One customer mentions that their nails looked terrible after getting them done at Oak Coco Nail & Spa Inc. This indicates a lack of attention to detail and skill in executing nail services. Another customer mentions that they had to pay extra to fix their nails, despite the poor workmanship. This suggests a lack of responsibility and accountability on the part of the salon, as customers should not have to pay for subpar work.
In summary, Oak Coco Nail & Spa Inc. has strengths in the form of skilled technicians, a commitment to providing relaxing experiences, and the ability to maintain customer loyalty. However, they also have weaknesses such as high prices, poor customer service, and issues with service quality. Addressing these weaknesses can help the salon improve overall customer satisfaction and attract more clients in the long run.
Best TL Reviews
A little pricey but they always do a great job. Never have any complaints.
Went to get my nails done like I do every two weeks here . Normally I have no problem, but today there was. I thought sns was normally 35 dollars but didn’t realize the price went up to 40 ( they said it was always 40 ) w.e, I gave the lady 40 dollars, After I gave her the 40 dollars she’s looking at me basically like where’s my tip!!! she didn’t even give me a massage after my nails was done and there was a dot on one nail I told her about but didn’t really do anything to it. If u want a tip soo bad I gave her one dollar because she didn’t deserve one. I always tip them good anyways when I’m there but today their mad because I didn’t tip her… my money is not going anywhere near this establishment again. My last time coming here
Very disturbing and uncomfortable experience. I felt rushed the whole time. Instead of the tech using her words she would just grab or tap my hand. I told her that i wanted regular polish with a gel top coat and she told me she didnt have time. (I had an appointment not to mention) Very rude and unhelpful salon. I wont be returning. And since when is it $6 more for lengthy nails and $3 more for quick dry top coat?? Nope!
I got my nails done and they looked terrible. The nails are too wide and thick. Honestly it looks like a little kid did them. I was told I would have to pay $25 to get my nails fixed because they already put gel polish on. I shouldn’t have to pay anything for poor work whether the nails were polished or not. Won’t ever go back there again.
the only salon I go to: I go once every 3-4 weeks for regular gel manicure ($25) and regular pedicure( $15) - amazing prices , mini massages included are amazing and the staff is very friendly and considerate! Cindy is my favorite but I've had service from others at this salon and the service is still amazing. Quick wait times and you can get exactly what you asked for !My nails have never been damaged and I plan to keep it that way so I will only go to this salon. Every visit is a relaxing experience !
Been going here for a couple years very over priced.Gel manicure was $35.They just changed the price recently. I went back and found a nice girl Bella she does a good Pedicure and massage.However,I do not like how it feels like they are talking about you.Not kind or professional.
Want to waste your time? Then this is your place. Made an “appointment” to then sit and wait for 45 mins for Jessi (the nail tech who was so recommend to me by a close friend) for her to then tell me she only has time for a full set not for the pedicure anymore?! I even called an hour before my appointment to confirm, I am not getting anything done for free the least you could do is be honest and say you don’t have time! But have me sit and wait 45 mins for no reason is unacceptable!
Jessie is a gem. And her staff are pleasant. The only place I go to get my nails done. I use SNS now and they are very good at applying it.
Oak Coco Nail & Spa Inc. Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 09:30 AM - 06:30 PM |
How to go there
Location
Places
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