Quick Facts About Tara Nails
Tara Nails Place has received a mix of positive and negative comments, which can provide insights into the strengths and weaknesses of the establishment. To analyze these comments, we will categorize them into two sections: strengths and weaknesses.
Strengths:
1. Quality Eyebrow Waxing: One customer highlights that Tara Nails Place always does an amazing job with eyebrow waxing. The staff is kind and provides satisfactory service in this regard.
2. Professionalism and Patience: Another customer mentions that they have been coming to Tara Nails Place for 20 years and have never had a bad experience. They appreciate the professionalism and patience of the staff, considering it worth recommending to others.
Weaknesses:
1. Poor Nail Service: Several customers express disappointment with the quality of the nail service at Tara Nails Place. They complain about uneven filing, nails not being polished properly, excessive nail polish on the skin, and nails not being polished evenly at the tips and nail bed. These comments indicate consistent issues with the nail service provided.
2. Lack of Customer Satisfaction: Multiple comments point to a lack of customer satisfaction at Tara Nails Place. Customers felt dismissed, disrespected, and unheard when they raised concerns about their service. They report that technicians and the manager refused to correct the issues or provide a refund.
3. Pricing and Value: One customer mentions that the price for their nails was changed once the service was completed, making it more expensive than they expected. Another customer considers the service too expensive for the quality of the nails they received, deeming them "ugly."
4. Inconsistent Availability and Communication: A customer had difficulty reaching Tara Nails Place when they needed to address issues with their nails. It was mentioned that the establishment was closed on a day they had an important meeting. Another comment suggests that the business had a vacation period without notifying customers, leading to confusion.
5. Negligence and Dismissive Attitude: Customers report instances of negligence and a dismissive attitude from the staff. One customer mentions that the technician walked away after being asked to clean polish off their skin, leaving the task unfinished. Another customer describes an incident where they asked for hot water during a pedicure but were denied, resulting in less than accommodating customer service.
Based on these comments, it can be concluded that Tara Nails Place's strengths lie in their eyebrow waxing service and the professionalism and patience of some staff members. However, the weaknesses identified include poor nail service, lack of customer satisfaction, issues with pricing and value, inconsistent availability and communication, and instances of negligence and a dismissive attitude towards customers. Addressing these weaknesses would be crucial for Tara Nails Place to improve their overall business and reputation.
Best TL Reviews
Me and my daughter always go here to get our eyebrows waxed because she always do an amazing job. Always so kind to us also
I went to get my nails done September 22, 2017 fill in and gel nail polish paid $60 gave a $10 tip. By September 25th the name polish was peeling off like plastic. Keep calling no answer apparently they were on vacation until the October 2. Went on the second the woman give me some nonsense reason about me not keeping my finger under the UV light. Fine she redid the 2 thumb and one pointer finger and put some nail polish over the other fingers that had less chipping. By Sunday this is how my nails looked below. Went Monday I had a meeting they were close. I had to get my nails done somewhere else. Went to get partial refund on Tuesday and she refuse saying I did not keep my finger under the UV light the first time and it been 3 weeks. Hello, you just redid the same fingers less than a week ago and the same thing happen this time it was worse. Had to file a dispute with my bank because I want my money back. NEVER will I go there again.
These girls do nail horrible. Worst experience. And changed the price once she was finished. Too expensive for ugly nails. The chick didn’t even polish my toes right. Smh sad
I have come here for 20 years and I have never had a bad experience. They are very professional and patient. I would recommend others to go. Very nice people. Birthday nails was ????Feb 2023
I can see why this place is empty all the time the lady is very dismissive and rude. I went to get a pedicure and asked to get the water a little hotter it was boarder line cold. She advised they Don't do “hot” so I said whatever she begin to talk the gel off and I took my feet out of the water cause it was cold. She then stop and told me to leave if I didn't like the water. Lol customer service nowadays does not exist!
????DO NOT SPEND YOUR BLACK DOLLARS HERE ????
I would actually give no stars but it will not let me.There was excessive nail polish at the tip of my nails. My nails were not evenly filed or polished and there was polish on my skin. When I asked the technician to clean the polish off of my skin, he said it was going to be that way since I wanted my whole nail polished. He then got up from his chair and walked away. Another technician came over to finish but she was just as bad. I will not be returning!!!
The nails were not evenly polished. Excessive nail polish was at the nail bed and the tips of the nail. Polish was on my skin not on my nails Some nails were not fully polished . I told the technician, but she refused to correct the problem. The manager had left the premise on 3/26/2021. I called the manager on 3/29/2020, and he refused to correct the issue . He said that it too late. I would never recommend anyone to this nail salon. I paid $93.00 for poor service, and it is lousy service. The manager does NOT try to satisfy his customers. He had a unprofessional attitude towards the customer. DISSATISFACTION,
DISCONTENT, DISMAY, DISAPPOINTMENT, etc.
My nails looked horrible! They were unevenly filed and not the shape I asked for. He was very stingy with the nail polish. I also had to ask him to clean the polish off of my skin. This was my first and LAST time ever going to this nail shop. They were so bad I had to go somewhere else a few days later. ????
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Tara Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Amenities
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Restroom
Payments
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Debit cards
Today
Opening Hours
| Monday | 11:00 AM - 07:00 PM |
|---|---|
| Tuesday | 11:00 AM - 07:00 PM |
| Wednesday | 11:00 AM - 07:00 PM |
| Thursday | 11:00 AM - 07:00 PM |
| Friday | 11:00 AM - 07:00 PM |
| Saturday | 11:00 AM - 07:00 PM |
| Sunday | Closed |
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