Quick Facts About Viva Nail Lounge
Viva Nail Lounge seems to have several strengths based on the comments provided. One recurring theme is the excellent customer service and friendly staff. Helen, the owner, is mentioned multiple times as being kind, personable, and welcoming. The staff greets customers upon arrival and makes an effort to ask about their day and offer them a drink. This level of attentiveness and friendliness contributes to a positive experience for customers.
Another strength of Viva Nail Lounge is their attention to detail and ability to deliver on customer requests. Customers mention that the staff at Viva Nail Lounge is able to recreate the nail designs they show them and that the end results are even better than expected. The ability to accurately interpret and execute customer requests is a valuable skill in the nail industry, and it seems that Viva Nail Lounge excels in this area.
In addition to their technical skills, customers also praise the cleanliness and sanitation practices of Viva Nail Lounge. Multiple comments mention the spotless pedicure bowls and the overall cleanliness of the salon. This attention to cleanliness is an important factor for customers when choosing a nail salon, as it contributes to a safe and hygienic environment.
Viva Nail Lounge also seems to offer a relaxing and pampering experience. Customers mention feeling relaxed and pampered during their visits to the salon. This could be attributed to the friendly and welcoming atmosphere as well as the specialized services offered, such as the cucumber pedicure and the massage chairs. Providing a relaxing experience is important for customers seeking a moment of self-care and relaxation.
Another strength of Viva Nail Lounge is their ability to handle high volumes of customers without compromising on quality. Customers mention that the salon can get busy, especially on Saturdays, but despite the fast pace, the staff is still able to provide good service. The ability to move quickly and efficiently while maintaining quality is a valuable asset in the nail salon industry.
While the comments overwhelmingly praise Viva Nail Lounge, there are a few potential weaknesses that could be identified. Firstly, one comment mentions that the salon gets busy on Saturdays, which may be inconvenient for customers who prefer a quieter and less crowded environment. However, this seems to be a common issue in many nail salons, and it can be mitigated by visiting during less busy times such as on Sundays or during the week.
Another potential weakness is that one comment mentions a need to arrive early on Saturdays to avoid the rush. While this may be seen as a positive by some, it could be a disadvantage for customers who have difficulty arriving early or prefer the flexibility to visit whenever they choose. Additionally, the salon may not have enough staff to handle the high volume of customers during peak hours, leading to longer wait times or rushed services.
Overall, the strengths of Viva Nail Lounge include excellent customer service, attention to detail, cleanliness, a relaxing atmosphere, and the ability to handle high volumes of customers. These strengths contribute to a positive and enjoyable experience for customers. Potential weaknesses include the potential for crowds and longer wait times during peak hours. However, these weaknesses can be managed by visiting during less busy times or ensuring the salon has sufficient staffing.
Best TL Reviews
I needed a last minute nail appointment so I called the only place open and Helen took me right away. She was very kind and personable along with the rest of the staff. I showed her a photo of what I wanted and she did exactly that, better actually! The attention to detail, customer service and all around experience here was like none other. I found my new favorite nail salon and will definitely be back!
I am so very happy I found my new nail salon!! ???? I searched and tried other places, and this nail salon tops it all for me! ???? I had gotten the new Strawberry Special Deluxe pedicure and full set. Alex did my pedi and his wife Helen did my set. They are such wonderful, friendly, warming people. They made me feel very relaxed????, never had wax on my feet before but my feet feel brand new as I walk on them all day and my nails even more gorgeous! If your looking for a great nail salon ????, That can make you feel comfortable and welcomed and wont be disappointed, This is the place to go!! Thank you again Alex and Helen for doing such an amazing job! I will be seeing you again soon ????
I’ve been coming to this salon for about 3 months now and Every single time I’ve walked in and everyone greeted me… asked me how my day was and asked what I wanted to drink. To me that is customer service.
When I got my pedicure, the bowl is spotless.
They just let you relax.
You walk out of there feeling pampered.
Look below at the attached picture. My nails look so pretty and natural. Helen has never let me walk out of that door with me unhappy.
I’m not one for writing reviews. But Helen and her husband are so kind. It’s worth sharing!
Hope you enjoy!
My daughter and I are so pleased with our nails. Helen and her staff are amazing! They always go the extra mile to make sure we are happy with our nails.
Love the cucumber pedicure! Very relaxing! Great massage chairs! Get there early if going on a Saturday. They get busy around 11. I got there at 10:15. Less busy on Sunday afternoon or during the week. Friendly staff. They always do an excellent job!
Always a great experience every time I have visited for service. Any inspiration picture I show them, they are always able to deliver. Everyone is friendly and helpful plus they keep the shop clean and sanitary. They are able to move fast and still give good service, so to me they are one of the best shops in town
This is the 3rd nail salon I've tried and absolutely coming back. They helped pick the perfect color for my skin tone and did an amazing job. I'll definitely be back.
Came to this place for the first time and felt so welcomed…if you stop in ask for Helen!! She did a fantastic job! Definitely will be returning.
Place Pictures
Viva Nail Lounge Info
Amenities
From the business
-
Identifies as women-owned
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places