Luxury Nails

+1 270-781-1010

Brides Store, 2475 Scottsville Rd #106 Across Greenwood mall movie Theater Behind David’s, Bowling Green, KY 42104 United States of America

Open Today: -

Quick Facts About Luxury Nails

Strengths:

1. Friendliness and welcoming atmosphere: Multiple comments mentioned the friendly and kind employees who made them feel welcome. The atmosphere of the salon was also described as relaxing and beautiful.

2. Quality work: Some customers praised the quality of the work done at Luxury Nails. They mentioned that their nails looked fantastic and they were happy with the results.

3. Ability to accommodate preferences: Despite some negative experiences, a few customers appreciated that the staff at Luxury Nails were patient and accommodating when it came to changing their minds about nail styles, colors, and designs.

4. Long-term customer loyalty: One customer mentioned that they have been going to Luxury Nails for years and refuse to go anywhere else. This suggests that the salon has been successful in building a loyal customer base.

Weaknesses:

1. Inexperienced or untrained staff: One comment mentioned that the owner, who did their nails, was pushy, rude, and potentially not properly trained as a nail technician. This raises concerns about the expertise and professionalism of some staff members.

2. Incorrect or unsatisfactory services: Several customers expressed dissatisfaction with the services they received at Luxury Nails. Complaints included not receiving the desired service (e.g., acrylic nails instead of pink acrylic with black tips), nails splitting or breaking shortly after the appointment, and mistakes in the shape and appearance of the nails.

3. Pricing discrepancies: One customer mentioned feeling overcharged for a fill-in service, stating that the price was significantly higher than expected based on the services they received. This suggests that there may be inconsistencies or lack of transparency in the salon's pricing structure.

4. Durability and longevity of treatments: Another customer complained about the SNS (dipping powder) treatment not lasting as long as expected, with the top coat peeling off after only three days. This raises concerns about the longevity and durability of the salon's treatments.

5. Uncleanliness or poor application: One comment mentioned leaving the salon with polish all over their fingers, suggesting potential issues with cleanliness or sloppy application techniques.

In conclusion, while Luxury Nails has strengths such as friendly staff, a welcoming atmosphere, and the ability to accommodate preferences, there are notable weaknesses including dissatisfaction with services, potential issues with staff training, pricing discrepancies, concerns about the durability of treatments, and complaints regarding cleanliness or application techniques. These weaknesses indicate areas where improvements can be made to enhance the overall customer experience at the salon.

Best TL Reviews

I came in wanting my old nails taken off! My actual nails had grown all the way out so I just wanted pink acrylic with black tips! I sat down an DUC began soaking my nails! He then said fake nails no good for u! Then I realized he wasn’t doing acrylic an he just coated my nails with some sort of hardening polish! You can also see where I still have black polish around my cuticles! This is absolutely not at all what I wanted! I paid 60.00 on August the 11th plus tipped him 10.00 because he said to trust him this was good! Here it is the 17th an two of my nails have split! I work in a factory where I grab boxes an at the time I told him I did not want this! He insisted! I’m not at all satisfied how this has turned out! 60 dollars completely gone! He said this would last for 2-3 weeks! Really bad experience! I just want a good nail salon I can go to an get exactly what I want.

The people was nice but I just got a fill in with a small design on each ring finger that is it and it was $60. Yes the sign said $20 and up but $60 was way to much for what I got. I did not get them cut or extra things. It was regular paint and a web design on both ring fingers only. I could see if I got all fingers with different things but not what I got. Just if you go to them ask exactly what the price will be before you get a bill like I did. I have never spent more then $30 on fill in. I spent more money on a full set with my fill in. Never will go back. Only if the price was good I would but like I said the people was very nice but just the price is CRAZY.....

Nail salons in Glasgow are never open on Sunday so I subjected to researching nail salons in bowling green instead. I came across many but this one stood out because of its rating and now I see why. Upon arrival i was greeted by a lady and the famous "Johnny" who offered me wine, mimosas, and a margarita. I said no simply because im not much of a drinker but WOW I was instantly shocked at that. Then after a short wait i asked question about a style of nail i wanted after looking at some on pinterest and the lady "Kathy" was extremely pleasant and patient with me. After changing my mind twice on the type of full set i wanted and changing the color like 4 times she was still thorough and made the experience amazing. We chit chated and i enjoyed my time. The staff are so friendly i felt right at home. It did cost more then your average fill in in Glasgow but TRUST ME its totallyyyyy worth it! After my experience and the quality work i received, i doubt ill go anywhere else. Ps. I didn't even realize it til she was done but Kathy is the owner lol total face palm moment. lol She is amazing along with her entire staff!

I asked for coffin shaped nails. I got a weird hybrid between almond and coffin. My nails are crooked. The polish looks lumpy and bumpy. I also left with polish all over my fingers.

I am highly disappointed, This place was recommended by multiple people but it did not live up to the hype. I got SNS done, Should last at lest 10 days. I'm on day 3, Three days.....and the top coat is already peeling. come on really. last time I had SNS done at a different place in lexington...it lasted almost 2 months. see pictures below. just sad. i would not reccomend them

This is the best nail salon I’ve been to, and I’ve been getting my nails done for years. Wow. Amazing, friendly, kind employees who make you feel welcome and the atmosphere is relaxing and beautiful. My nails look fantastic! I had a pedicure and my nails painted by Johnny! Lovely experience.

I have been going to Luxury nails for years and refuse to get my nails done anywhere else. I am always so happy with my nails and the staff is so kind. They always do any designs and ensure that you have the best experience with them!!! <333

I've been to this salon a few times. Owner did my nails each time. He was very pushy and rude. I wear extra long nails and spend insane amounts of money. So I expect to get what I pay for. Beginning to wander if he is actually trained as a nail technician. When I asked him to correct a mistake,he flipped out and, called me fat. Well...... me and my money have gone elsewhere. Just a heads up, he serves liquor so you don't complain.