Quick Facts About Kim Le Nails
Kim Le Nails place has a mix of positive and negative comments that can help us analyze its strengths and weaknesses.
One of the strengths mentioned in the comments is the friendliness of the staff. Several customers mentioned that the lady who attended to them was nice and friendly, which creates a pleasant atmosphere for customers. Friendliness and good customer service can enhance the overall experience and encourage repeat visits. Additionally, another comment mentions that the technicians are very professional and friendly, specifically mentioning Matthew as an amazing nail tech. This indicates that the salon has skilled and dedicated staff who provide quality service.
Cleanliness is also mentioned as a strength in the comments. It is noted that the salon is very clean, which is important in a nail salon to ensure hygiene and safety. Cleanliness can create a positive impression and attract customers who prioritize cleanliness in the places they visit.
Reasonable prices were mentioned as a positive aspect. Customers appreciate when nail salons offer reasonable prices because it allows them to enjoy the services without breaking the bank. This attracts price-conscious customers and can result in repeat business.
There are also some weaknesses mentioned in the comments that need to be addressed. One customer had a negative experience where their cuticles were cut too far and they bled as a result. This indicates that the salon needs to be more careful and ensure that their technicians have proper training to avoid such incidents. Another concerning factor is that the technician tried to stop the bleeding with a drop of nail glue, which is unprofessional and suggests a lack of knowledge. This incident might make customers question the expertise and skill of the technicians.
One customer mentioned that their acrylic nails fell off effortlessly within a week, indicating a problem with the durability and longevity of the service. This can be a significant weakness as customers expect their nail enhancements to last for a reasonable amount of time. If the salon fails to deliver on this aspect, it can lead to customer dissatisfaction and potential loss of business.
Another weakness highlighted in a comment is the negative behavior of the new owner and worker, who are described as being dramatic and talking behind the old workers who have left. This suggests a lack of professionalism and a potentially toxic work environment. Customers might not want to support a salon that has such negative aspects, leading to a loss of business.
Overall, Kim Le Nails has strengths such as friendly staff, cleanliness, and reasonable prices. However, improvements are needed in terms of carefulness during services, knowledge of proper techniques, durability of nail enhancements, and professionalism among the staff. Addressing these weaknesses can help the salon provide a better experience to customers and improve customer satisfaction, leading to increased business.
Best TL Reviews
The lady was nice and friendly, I got a nice dipping powder color. But they need to do it more carefully because I ended bleeding because she cut extra cuticle. Also she tried to stop the bleeding with a drop of nails glue ???????????? I don’t think It was a good idea ????
Found my new Nail Salon. Very clean. You can relax without overly loud televisions or music. Matthew is an amazing Nail tech, very professional and friendly. Prices are very reasonable. I will be back.
This is a great place to get your nails done!! I got Eagles nails!!????????
I have been going here for years and it’s always great. Recently started seeing Mathew and he’s wonderful as well as the other girl I’ve been getting as well. Definitely recommend!
I got acrylics and they last less than a week when they effortlessly fell off. It was really expensive for it to fall off
I don’t know what happened to the old workers and owner. But the new owner and worker in there just so dramatic. They talk behind the old workers, but they already left. Im not comming back to this salon.
My regular place was closed so I decided to try Kim Le Nails and boy am I glad I did.! Beautiful shop with very friendly technicians. I love the color polish that my tech helped me pick out. Not sure if they are a well kept secret but I'm letting everyone know how great they are there.
Store is under new ownership. Kim and Matthew are fabulous. Salon is very clean.
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Kim Le Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
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