Quick Facts About Dog Gone Gorgeous
Dog Gone Gorgeous is a dog grooming salon that has garnered positive feedback from its customers. The comments highlight the strengths of the establishment, such as the caring and considerate staff, attention to detail, personalized service, and quick turnaround time. However, there are also a few weaknesses mentioned in the comments, including issues with price transparency and uneven cuts. Here is a detailed analysis of the strengths and weaknesses of Dog Gone Gorgeous:
Strengths:
1. Caring and Considerate Staff: Multiple comments mention the caring and considerate nature of the staff members at Dog Gone Gorgeous. They are described as warm, welcoming, and showing genuine care for the dogs they groom. This demonstrates the establishment's commitment to providing a positive and comfortable experience for both the dogs and their owners.
2. Attention to Detail: The comments emphasize the attention to detail exhibited by the staff at Dog Gone Gorgeous. They are commended for their thoroughness in grooming and for going the extra mile to accommodate specific needs or conditions of the dogs. This attention to detail ensures that the dogs receive a high-quality grooming session tailored to their individual requirements.
3. Personalized Service: Several comments express appreciation for the personalized service provided by Dog Gone Gorgeous. The staff members take the time to get to know each dog on a personal level, becoming familiar with their preferences, allergies, and any special needs. This personalized approach allows for a more tailored and comfortable grooming experience for the dogs.
4. Quick Turnaround Time: One customer comments on the relatively short time it takes for Dog Gone Gorgeous to groom their dog. The quick turnaround time is seen as a positive aspect, as it minimizes the stress and discomfort that can come with spending extended periods at a grooming salon.
Weaknesses:
1. Lack of Price Transparency: A couple of comments express frustration over the lack of full disclosure regarding pricing. Customers mention being surprised by extra charges or price increases upon picking up their dogs. This lack of transparency can create confusion and dissatisfaction among customers, as they may feel misled or taken advantage of.
2. Uneven Cuts: One comment mentions an uneven cut, specifically regarding the duclaw that was not trimmed despite being mentioned to the staff. This inconsistency in the quality of grooming can be seen as a weakness, as it indicates a potential lack of attention to detail or communication breakdown between the customer and the groomers.
In conclusion, Dog Gone Gorgeous receives praise for its caring and considerate staff, attention to detail, personalized service, and quick turnaround time. These strengths contribute to a positive grooming experience for both dogs and their owners. However, the establishment faces criticism regarding the lack of price transparency and occasional uneven cuts. Addressing these weaknesses would further improve the overall customer experience at Dog Gone Gorgeous.
Best TL Reviews
Today, January 28, 2022 I got my first haircut ever, I’m not a little pupster anymore I’m just a pupster and a handsome one at that. My friends at Doggone Gorgeous in Syosset especially Victoria have taken great care of my brothers who crossed over the rainbow ???? and now me. I wuv them just as much as Bailey and Dylan did. You can find them on Instagram @doggonegeirgousli and you can find me too @bizy_buzz. They are the most caring and considerate dog beauty spa anywhere!
Today was Buzz’s first appointment with crew at Doggone Gorgeous, and he looked like a movie star!! Everyone there is so warm, caring and welcoming as soon as you walk in. Next year will be my 20th anniversary with D.G.G. and it’s been a super relationship!
Thank you, for taking good care of my spiritual brother.
Dylan
Dog Gone Gorgeous has been taking care of my dogs since 2002 and under no circumstances would I ever go anywhere else then to Victoria and Lauren for Dylan's baths. They couldn't take care of him in a kinder fashion. There have been instances where they feel he should go to the vet to have a skin lesion checked out etc. Dylan is always thrilled to see them and he's treated wonderfully! Thank you both!
As you can see I've posted before, but I need to post again. My buddy Dylan is now 13 years and 3 months old and in the last 3 months his arthritis has really flared up so walking on certain surfaces has become a challenge in addition standing still for an extended period of time for his daily brushing or his every 4th Saturday grooming is not so easy. Victoria and Lauren take the extra steps to make sure he's accommodated with his issues and to make him look like the handsome devil he is. If I could award an extra star for kindness, thoughtfulness and caring Dog Gone Gorgeous would get in a millisecond. We thank you from the bottom of our hearts.
Love Dylan and family
Very disappointed with the lack of full disclosure in regards to the price. On the phone they tell you it starts at $70 but when you go pick up your dog they add a $10 “2023 price increase charge” that they never tell you about until you’re about to pay. Why not just say the price starts at $80 then. Also charge another extra $15 for having matted hair. You can tell if a dog is matted at initial consultation instead of surprising customers with another fee at the end. Also not to mention the uneven cut with the duclaw that wasnt trimmed when I had specifically mentioned it to them.
Was charged more than a $100 per dog initially thinking it would be around $70. Please fully disclose your price to customers instead of being sneaky. CUSTOMERS HAVE THE RIGHT TO KNOW WHAT THEY'RE GOING TO BE PAYING.
Dog Gone Gorgeous has been taking care of my dogs since 2002 and under no circumstances would I vere go anywhere else then to Victoria and Lauren for Dylan's baths. They couldn't take care of him im a kinder fashion. There have been instances where they feel he should go to the vet to have a skin lesion checked out etc. Dylan is always thrilled to see him and he's treated wonderfully! Thank you both!
Unbelievable service!! My mini doodle looks spectacular!! I couldn’t be more pleased…I also love that this isn’t an all day affair for my dog. Dropped him off and he was ready 2 hours later. My pup was so happy too, no signs of stress. Smells amazing, the cut is amazing!! You will not be disappointed going here. My groomer Victoria is number one!!
This was my first time using Dog Gone Gorgeous to groom my Havanese dog.
My experience with them is excellent! They are professional, kind and caring.
I felt that they really cared about my dog and her experience there. They did a great job grooming her and she seemed really happy too!! And she looks adorable!!
I highly recommend them!
My dog Chewy has very bad allergies. Everyone here has been amazing, and take extra care. I highly recommend this facility. Each groomer gets to know your pet on personal level. Everyone is so caring and I wouldn't trust bringing my little one anywhere else!
I brought my dog, Romeo, to Dog Gone Gorgeous for a bath today. They were great! Romeo looked and smelled great. Making an appointment was very easy and he was done very quickly. I will definitely recommend Dog Gone Gorgeous to my friends and family. Thank you!
Thank you Lauren, Yogi loved his blow out ???? we cannot wait until our next groom appt!
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Monday | Closed |
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Sunday | Closed |
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