Highland Nails & Spa

+1 225-755-8055

17002 Jefferson Hwy D, Baton Rouge, LA 70817 United States of America

Open Today: -

Quick Facts About Highland Nails & Spa

Highland Nails & Spa place has received mostly positive reviews, indicating several strengths that set it apart from other nail salons in the area. These strengths include convenient location, speedy service, friendly and polite staff, cleanliness, and beautiful nail work. Additionally, the salon is commended for its ability to help customers choose colors, shapes, and gems that suit their preferences.

One of the strengths of Highland Nails & Spa is its convenient location. Being close to the customer's house makes it easily accessible and saves time and effort for them. Convenience is an essential factor for customers when choosing a nail salon, as they want to minimize travel time and make their visit as efficient as possible.

Speedy service is another strength of Highland Nails & Spa. Several reviewers mentioned the fast service provided by the salon, which is crucial as customers usually have busy schedules and appreciate efficient and quick nail services. This aspect allows the salon to cater to a larger customer base and potentially attract more customers.

The friendly and polite staff at Highland Nails & Spa contribute to the positive customer experience. Customers appreciate being treated with respect and kindness, and these qualities are apparent in the staff's interactions with them. Friendly service creates a welcoming environment that encourages customers to return and recommend the salon to others.

The cleanliness of the salon is also mentioned by a customer. Maintaining a clean and sanitary environment is crucial in a nail salon to prevent infections and ensure the safety of customers. Highland Nails & Spa's dedication to cleanliness demonstrates their professionalism and commitment to providing a safe and hygienic experience for their customers.

The salon's ability to help customers choose colors, shapes, and gems that they love is another strength. This personalized approach adds a touch of customization to the nail service and enhances the overall customer experience. By understanding and meeting customers' preferences, the salon can ensure customer satisfaction and build a loyal customer base.

However, there are a few weaknesses mentioned in the comments, which provide areas for improvement. One reviewer had a negative experience with slow service and a rushed nail job. This indicates that there may be inconsistencies in the quality of service provided at the salon. It is crucial for the salon to address such issues promptly and ensure that all customers receive the same level of quality and attention.

Another negative comment mentioned that the gel polish lifted up after only three days. This indicates a potential issue with the quality or application of the gel polish. Nail salons must ensure that their products and techniques are of high quality to maintain customer satisfaction and reputation.

In conclusion, Highland Nails & Spa has several strengths that make it a preferred choice for many customers. These strengths include a convenient location, speedy service, friendly and polite staff, cleanliness, and beautiful nail work. The salon's personalized approach to helping customers choose their nail designs is also mentioned as a positive aspect. However, the salon should address the weaknesses mentioned in the negative comments, such as inconsistencies in service quality and the longevity of gel polish, to further improve customer satisfaction and retain its reputation as a reliable and trustworthy nail salon.

Best TL Reviews

10/10 I’ll be back to see Ball. I’ve been trying to find a new nail salon since I moved to the are and was disappointed with my first two choices. This is so close to my house so it’s convenient, so I decided to try. I was NOT disappointed! This is going to be my regular go to place. Speedy service, friendly staff, polite, clean, quick, and beautiful work.

hannah did an amazing job helping me choose my color, shape and gems!! this is my favorite time i’ve ever gotten my nails done!

Today was the first time I had my nails done in many many moons due to just taking care of my girls. I absolutely love everyone that works here. They were very patient and generous. I love mine and my younger daughter's rainbow french tips so much!! Gorgeous art skills!!! I definitely recommend this salon to anyone.

My favorite nail spot! Ball and his crew always do a great job on my nails ????????

I am so happy to have found this place! They did a great job on my nails at a great price. Friendly, fast service. Will definitely be back.

They were gentle and made me feel welcome I recommend to all I frequently go there lashes are great too

3/10 wouldnt recommend . my first time here they moved extremely slow yet still found a way to rush my nails . its been about 3 days and my gel polish literally lifted up . this has NEVER happened to me in my years of getting gel polish & im extremely dissappointed i spent $60 just for a repolish & toe polish . just for my nails too look like this .

Highland Nails is the only place I trust in town. They’re always consistent with their work and always do a great job & prioritize your needs well!