Quick Facts About Nails Bar & Spa
Nails Bar & Spa has both strengths and weaknesses based on the comments provided. It is important to note that these comments represent the experiences of different individuals and may not reflect the overall quality of the establishment.
One strength mentioned in the comments is that the staff at Nails Bar & Spa is described as kind and great. This is a positive attribute as it contributes to a positive customer experience and creates a welcoming atmosphere. Additionally, the pedicure service is praised for being good, indicating that the quality of certain services is satisfactory. The staff's creativity and patience in achieving customers' desired looks are also highlighted as strengths, suggesting that they prioritize customer satisfaction.
However, there are also weaknesses mentioned in the comments. Several individuals reported issues with the quality of their nails and the application of polish. One customer mentioned that the nail polish was applied unevenly and took a long time to dry. Another mentioned that their nails were crooked and jewels were also applied incorrectly. These inconsistencies in service quality demonstrate a weakness in the attention to detail and overall skill of the technicians.
Furthermore, there were complaints about the rushed service and feeling like the technician was in a hurry to leave. This indicates a lack of professionalism and attentiveness to the customers' needs. Additionally, there were instances of customers experiencing pain or being cut during the service, which reflects a lack of care and safety precautions on the part of the technician.
One major weakness that stands out is the dissatisfaction with the longevity of the nails. Multiple customers reported that their nails fell off within a couple of days, which is significantly shorter than their usual nail lifespan. This suggests a weakness in the quality of the products used or the technique employed by the technicians.
Another potential weakness is the inconsistency in service quality. While the majority of customers had positive experiences, there were instances where customers were disappointed with the services they received, such as with the full set mani. This indicates a lack of consistency in delivering a high-quality service across all technicians.
In terms of recommendations for improvement, Nails Bar & Spa may benefit from conducting additional training for their technicians to ensure they can consistently deliver high-quality services. It may also be important to evaluate the products being used to ensure they are of good quality and do not contribute to nails easily falling off. Addressing these weaknesses can lead to improved customer satisfaction and loyalty.
Overall, Nails Bar & Spa has both strengths, such as its friendly staff and positive customer experiences, and weaknesses, including issues with service quality and nail longevity. By addressing these weaknesses, the establishment has the potential to provide consistently excellent service and enhance their reputation in the industry.
Best TL Reviews
I always come here when my normal lady isn’t available and it’s always just sub par. The lady who did my nails today piled SO many layers of this nail polish on that it’s SO uneven and STILL NOT DRY and it’s been hours since I left. I ended up taking off the polish on the right big toe and purchasing the matching polish myself and redoing my big toe. Unless you have specific lady you like, I wouldn’t just randomly go in. They are so kind there, but not worth $40 :/
I am using my boyfriends account to write this as I usually do not write reviews. I came in to get a fill on my nails, I came in around 5:15 and was told it would be a 30-45 min wait. I was fine with this and waited, when it was my turn I sit down they start to close up which I understand as they were not busy at all and it was raining. The woman who was doing my fill was then rushing to leave. I walked out with the tips of my nails crooked and not fully painted in some areas as well as the jewels on my nails also crooked. I felt rushed as she was the only one left in the salon, other than the woman waiting with her to leave. After the rushed service it did not feel like there was any reason to complain at this point. If you looked at the nails from far away they looked okay and honestly I am not that picky and didn’t feel the need to make a big deal. The problem I have is 2 days later one of my nails fell off, 2 days after that another nail fell off. It has been a little over a week and I am now missing 3 nails. Mind you my nails normally easily last me 3 weeks. I will not be coming back here, I was extremely disappointed in my fill. I will give 2 stars as everyone here was extremely kind unfortunately the services are just not on point.
The people were nice enough and the pedi was good. The full set mani was not. I told the gentleman technician applying the full set that they were too long. He said he was making them even. He handled my hands in a very rough manner, pintching me with his thumb nail several times when filing, shaping and painting. When he was done, they were still too long, way to wide (think duck bill widening to the end) and the simple french polish had the white tip finishing far to short from the end of my finger leaving a strange shadow. Should I have said something then, yes, but they were closing, and I was tired and just wanted to go home. The last thing I wanted was to have him pintching me any more. I also should have said something when I was charged extra for them being "extra long".
As soon as I got home, I filed them shorter, filed away the duck bill flare and painted them to cover up the bad french.
Will I give them another try? Yes, for a pedi. Maybe for a full set or fill, just not with the same technician.
I found this salon about 2 weeks ago. I went to just get a full set and I don't remember the name of the girl who did my nails, but she did great! I went back today to get a fill in and had the pleasure of meeting Tina. I had my old clear set on, and asked for a fill but I wanted ombre so I asked if it was possible. Tina did phenomenal on my new set! I've been to plenty of salons in lakeland, and this is by far the best! Of course you can't always please everyone, but I will definitely be a reoccurring customer! Thank you Tina for your patience and creativity in giving me what I wanted even without having to do a new set!
Great people , Very busy and they do a great job. Definitely will return and Recommend them to everyone . Make an appointment it is the smartest thing to do. My daughter and her friend both had their nails done for Homecoming.
I got my nails done on Friday. It was a nice place. I was happy with the place and the service, only the guy cut me like 3 times and here it is 3 days later and I'm still hurting. I don't think I'll be returning though. The last photo is of how my finger looks today. :(
I’ve been bringing my daughter here and I’ve been getting my Pedicures here for about 3 years off and on. This family of people are really great people and have a great staff that offer the best service you could ever ask for! Never had a bad experience and I will continue to visit them.
Very nice, chic atmosphere.. Tom is the best....I recommend him.
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Nails Bar & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | Closed |
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