Quick Facts About City Nails
City Nails place has a number of strengths and weaknesses based on the comments provided.
One of the strengths mentioned is the owner's expertise and high demand. The fact that the owner has been doing nails for 14 years and consistently provides excellent service is a positive attribute of the salon. Additionally, the place is described as neat and professional, which contributes to a positive overall experience for customers. The quality of the work done by the staff is also highlighted, with many commenters praising the outcome of their nails and receiving compliments from others.
Customer service is another evident strength of City Nails. Multiple customers mention being greeted upon arrival and feeling treated nicely by the staff. Friendly and helpful service can greatly enhance the overall experience for customers.
Another strength mentioned is the availability of walk-in appointments. Commenters state that they can easily walk in and sit down without having to wait for a long time. This convenience can be appealing to customers who may not have made prior appointments or who are pressed for time.
However, there are also some weaknesses identified in the comments about City Nails place. One of the weaknesses appears to be inconsistency in service. Some customers mention having a great experience with skilled nail technicians, while others express disappointment with the quality of the work done. This inconsistency suggests a lack of uniformity in the skill level and training of the staff, which can undermine the salon's reputation.
There are also some negative comments about the communication barriers with certain staff members who do not speak English well. This can lead to misunderstandings and frustrations for customers who are unable to effectively communicate their preferences or concerns. This language barrier may contribute to the issue of the nail technician repeatedly asking about gel, even after the customer had made it clear that they wanted a regular pedicure. Poor communication can have a negative impact on the overall customer experience and may lead to customers seeking services elsewhere.
Another weakness mentioned is the pricing inconsistency. In one comment, a customer states that they were quoted a certain price for a pedicure but ended up being charged more. This can be seen as unfair and unprofessional, potentially leading to a loss of trust and dissatisfaction.
In conclusion, City Nails place has strengths in terms of the owner's expertise, overall neatness, positive customer service experiences, and convenience of walk-ins. However, there are weaknesses in terms of inconsistent quality of work, communication barriers, and pricing discrepancies. Addressing these weaknesses could help improve the overall customer experience and reputation of City Nails place.
Best TL Reviews
The owner dose the best job on my nails he is always in high damand been going for 14 years ! Now that's a rating.
The gentleman there did an amazing job. The place isn't flashy but it was neat. I've received soooo many compliments about my nails and it was just a simple look. I'll definitely be back. He was very professional.
Ever time I go I am greeted by someone the service is great. Got my nails done by a Spanish lady and she did a great job. Every time I go I can walk right in and sit. Showed her a picture and she was on point
Absolutely terrible!!!! Definitely NOT the quality work I expected from a licensed professional!!! Will be getting them redid somewhere else
Great customer service!! They treated me very nice???????????????????? super amazing!!!!????Clear Gel nails..Simple and beautiful ????
It’s ok but the guy in the front picks and chooses when he wants to do your nails
Got nails done by Vincent. Did an awesome job 2 days before Christmas ???? .
I walked in at 5:30pm. I askedhow much a regular manicure and pedicure is. I was told $40. I said okay just a pedicure. I was asked if I wanted gel 6x. I said " SO I'M GETTING A REGULAR PEDICURE. " assertively.
No one is soaking my feet or anything.
Now it's 6:10pm I ask if I can soak or should I leave? They soak my feet. My nail tech doesn't speak English at all, but knows the word gel, and asked me TWELVE more times about gel. This is rude. I am never coming back and she charged me $25 instead of $20 for my pedicure
Place Pictures
City Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 10:30 AM - 05:30 PM |
| Sunday | Closed |
How to go there
Location
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