Quick Facts About Lee-Nails
Strengths:
1. Efficiency and reasonable pricing: The salon is described as efficient and reasonably priced, which suggests that customers are able to get their nails done quickly and at a reasonable cost.
2. Attention to detail: Customers have mentioned that the nail technicians pay attention to detail and do their best to ensure a good job.
3. Positive relationships with regular customers: The owners of Lee-Nails are said to have kind relationships with their regular customers, indicating a friendly and welcoming atmosphere.
4. No wait times: One customer mentioned that there was no wait and they were taken in immediately, suggesting that Lee-Nails is able to provide prompt service to customers.
Weaknesses:
1. Lack of spa experience: One customer commented that Lee-Nails is not a spa experience, indicating that they may not offer the luxurious and pampering services typically associated with a spa.
2. Fast service with possible quality issues: While one customer mentioned that the technician went too fast during a service, they still considered it to be good. However, another customer shared their dissatisfaction with the quality of the work, stating that their nails were lumpy and not polished correctly.
3. Cleanliness concerns: One customer described the salon as dirty, with stuff all over, filthy floors, and dusty and dirty stations. They also claim that employees did not clean the stations between customers. This suggests a potential lack of cleanliness and hygiene at Lee-Nails.
4. Poor customer service: One customer had a negative experience with the owner, Helen, who provided a rush job and displayed poor customer service. The customer felt criticized and had their concerns dismissed. Another employee, Emily, also refused to fix the issues and both employees were said to be unprofessional and confrontational. This indicates a potential lack of professionalism and customer care at the salon.
In conclusion, while Lee-Nails seems to have strengths in terms of efficiency, attention to detail, and positive relationships with regular customers, they also have weaknesses including a lack of spa experience, potential quality and cleanliness concerns, and poor customer service experiences. It is important for the salon to address these weaknesses in order to ensure customer satisfaction and maintain a good reputation.
Best TL Reviews
If you are looking for a spa experience, this is not that, it’s more of a nail salon without the frills which makes it efficient and reasonably priced. The nail techs are happy and did an excellent job on my pedicure and gel manicure. They pay attention to detail and do their best. I also loved how the owners have really kind relationships with their regular customers with obvious mutual respect. I will definitely come back.
It was pretty good there we have gone there many times before,today my daughter did a mani and pedi the lady did go a bit fast on her toes but it was still good.
This place is A dump!!! Lazy ppl working. I thought I'd try it. Big mistake. The girl that did my nails was very nice n professional. This place has stuff all over. In the corners, bags of junk. The floor is filthy. No plug covers on outlets. Refill nails on the floor, dropped and never picked up. The station for each person is dirty, dusty n filthy. I never saw one person clean there station in between customers, sad.
The person in charge was sitting inside the door with her feet up, never said anything when I came in. The girl that did my nails was the only one polite an worthy. But they should be shut down until it's cleaned up. Inspections need to be done. Won't recommend this place ever. ????
Everyone was super friendly and professional. There was no wait I was taken in immediately. My nail tech was happy to see me and held good communication. My nails and toes look fabulous and the price was affordable!
They are absolutely amazing! Did my nails in a timely
Manner and look so cute! They made sure to take care of me very well!
This is their work do not go there if you want good quality work my nails were lumpy not polished correctly and they just looked a mess all together!
My first experience was my last. They were absolutely horrible! I was serviced by the owner Helen who had the worst customer service ever. She did a rush job on my service. I came in for fill in on a ombré set I got from a different salon. She took the fill acrylic up so far it didn’t even look the same. When I asked her to fix it back she immediately jumped to saying I came in like that and if she fixed it she would charge me extra for it. Next came the pedicure, she criticized me in multiple ways which is enough in itself. Got to the polish part, she left my sides unpolished and when I asked her to please fill them in she caught an attitude and sloppily added polish to my toe/skin. She acted as if she didn’t see my issue. When I went to get up I told her I didn’t like the way she polished me and she proceeded to yell “ you’re to picky, nobody can please you”. On to the next I asked someone else (Emily) to fix them, she immediately said no, I asked why not she said because I need to ask the person who did them to fix them and if she did them she would charge me again to correct the matter. In the middle of our conversation Helen jumps in yelling Im ungrateful, and hard to please and how I will never be happy. I would not recommend this place. It was a horrible first and last experience!
Absolutely The best service I've had ever!! Very polite. They stayed on forever. Made the nails exactly the way i wanted them.
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Lee-Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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