Great Clips

+1 336-786-4550

692 S Andy Griffith Pkwy Ste 109, Mt Airy, NC 27030 United States of America

Open Today:

Quick Facts About Great Clips

Great Clips is a popular chain of hair salons that offers affordable haircuts and styling services. Despite some positive comments, there are also several weaknesses that are worth considering before choosing Great Clips as your go-to salon.

One of the strengths mentioned in the comments is the professionalism of the staff. Despite being short-staffed, customers still felt that the salon maintained a professional environment. Additionally, the option to check-in online and experience minimal wait times is another strength. This convenience can be a major advantage for customers who are looking for quick and efficient service.

Another strength highlighted in the comments is the expertise of specific stylists. Some customers specifically mentioned stylists like Joy and Patti who did exceptional jobs with their haircuts. This highlights the fact that Great Clips has talented stylists who can deliver satisfying results.

In terms of weaknesses, one common complaint in the comments is the inconsistency in service quality. While some customers had great experiences with certain stylists, others had extremely negative experiences with different stylists. This inconsistency is a major weakness and can lead to uncertainty for customers in terms of the quality of their service.

Another major weakness mentioned in the comments is the lack of kid-friendly environment. One customer expressed disappointment in their experience with their 4-year-old grandson, stating that the salon was not suitable for children. This can be a significant drawback for families with young children who are looking for a welcoming and comfortable environment for their kids.

Furthermore, the comment about the salon's handling of masks is concerning. The customer stated that they were not provided a mask and were not able to ask for one. This lack of adherence to safety protocols can be a major weakness, especially considering the ongoing COVID-19 pandemic. It is essential for salons to prioritize the safety and well-being of their customers and staff by implementing proper safety measures.

Another weakness mentioned in the comments is the issue of missed appointments and poor communication. One customer claimed that they signed in online but had to wait for an excessive amount of time and were not properly informed about their turn. This points to a lack of organization and communication within the salon, which can be frustrating for customers who expect a smooth and efficient process.

Additionally, the comment about the drastic haircut done by Patty raises concerns about the skill level of some stylists at Great Clips. Inconsistencies in the results of haircuts can be a major weakness as customers rely on stylists to deliver their desired look. The negative experience described by the customer suggests that some stylists at Great Clips may not have the necessary skills or attention to detail.

While Great Clips has some strengths, such as professional work environment, convenience, and talented stylists, the weaknesses mentioned in the comments highlight some concerns. Inconsistency in service quality, lack of a kid-friendly environment, failure to adhere to safety protocols, poor communication, and potential skill gaps among stylists are significant weaknesses to consider before choosing Great Clips as your preferred salon.

Best TL Reviews

Professional work place even though they are short staffed. Checked in online and had little to no wait time to get haircut. Manager was super nice and did a great haircut. Will definitely be using them going forward..

Love Joy!!! Does an amazing job on our hair!!! Couldn't ask for a better stylist!!! Highly recommend asking for her when you go there!!! Only bad experience ever had was my daughter went to get her bangs cut and happened to get Patty who apparently is the manager and completely wrecked her hair and wasn't even cut straight or the same length across!!!! Great place but will only get Joy!!!

The haircut was fine but never have I ever experienced a worse experience in a salon. The cut was for my 4 year old grandson and I will just say this was definitely not a kid friendly establishment. Also, don’t forget your mask and don’t ask if they have one if you don’t have one. First time there and last time.

Staff is great. The wait is usually not long. You can make appointments online, by phone, or just walk in. They have great deals on haircuts sometimes. You can get a family of four haircut when they have their special for less than thirty dollars. Some places charge thirty dollars for just one haircut. They also carry a large selection of hair care products.

I decided to give it a try, despite the negative reviews. ASK FOR PATTI. Best haircut of my life. She was super nice, and actually LISTENED to me about what I wanted. She cut my hair as well as my 4 year old daughter. She asked me questions every step of the way to make sure i was happy. I live over an hour away and I will be making the drive to see her in about 6 weeks!

They've already done a good job with my haircuts, but what I really appreciate is the excellent service for my fiancee every week. She had eye surgery recently and can't get any water or soap in her eyes. Beverly at Great Clips shampoos and styles her hair for her every week and does a wonderful job, going above and beyond for us.

I was a walk in they told me i had two sign in online and couldnt make an appointment. Two haircutters 0 customers. I signed in online 2 and 1/2 hours wait ok I got lunch

The website stated it will notify u 15 min before ur scheduled time. I showed up at my time still two haircutters one customer outside waiting his turn. 0 customers inside. I told them I was checking in and they told me I must have missed my turn. I told them u never texted me. They told me sorry thats not their department. Wow

I showed Patty a picture of a cut with LONG layering. My hair in the top was 12" long when she started.nonow have hair that is 4" to 6" with no continuity from one spot to the next. Three different haircuts on one head. DO NOT let her cut your hair.