Quick Facts About Amina African Hair Braiding
Amina African Hair Braiding has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, let's break down the comments and evaluate how they reflect on the business.
Strengths:
1. Amazing hair braiding: Multiple customers have praised the quality of the hair braiding services provided by Amina and her team. This indicates that the salon has skilled stylists who can create beautiful and neat braids.
2. Availability and flexibility: Many customers appreciate the fact that the salon is open on both weekdays and weekends, making it convenient for individuals with busy schedules. This shows that Amina African Hair Braiding values customer satisfaction and aims to accommodate their needs.
3. Friendly and professional staff: The majority of customers have mentioned the friendly and respectful attitude of the staff. This indicates that the salon has a positive and welcoming atmosphere, creating a comfortable experience for customers.
4. Affordable prices: Several comments highlight the affordability of the salon's services. This implies that Amina African Hair Braiding offers competitive prices, attracting customers who are looking for quality braiding at a reasonable cost.
5. Involvement of the owner: One customer specifically mentions the involvement of Amina, the owner, in the salon. This suggests that the owner takes an active interest in the operations of the business, ensuring that customers receive satisfactory service.
Weaknesses:
1. Inconsistent pricing: One customer had a negative experience with the pricing at Amina African Hair Braiding. They mentioned that the price quoted initially was different from the final price, leading to confusion and dissatisfaction. This inconsistency in pricing can be seen as a weakness and may undermine the salon's credibility.
2. Tight braiding leading to hair loss: Another customer complained about having their hair braided too tightly, resulting in hair loss. This reflects negatively on the salon's technique and attention to the comfort and safety of their clients.
3. Lack of communication on pricing: One comment mentioned that they were not informed about the price change during the appointment. This indicates a lack of transparency and communication on the part of the salon, which can lead to customer frustration and dissatisfaction.
Based on these comments, it is clear that Amina African Hair Braiding has several strengths, such as their skilled stylists, availability, friendly staff, affordable prices, and the involvement of the owner. However, the salon needs to address the weaknesses related to inconsistent pricing and lack of communication to ensure a positive customer experience.
To improve the salon's reputation and address these weaknesses, Amina African Hair Braiding should consider the following actions:
1. Transparent pricing: The salon should ensure that the prices displayed are accurate and consistent. Any adjustments to the price should be clearly communicated to the customer before the service begins to avoid confusion and dissatisfaction.
2. Consistent braiding technique: It is important for the salon to prioritize the comfort and safety of their clients. Stylists should be trained to ensure that braids are not done too tightly, as this can lead to hair loss. Regular training and monitoring of braiding techniques can help improve the overall customer experience.
3. Clear communication: The salon should establish clear communication guidelines with their clients. This includes informing customers about any changes in pricing or service before proceeding with the appointment. Clear communication can help manage expectations and avoid misunderstandings.
4. Continuous training and development: Amina African Hair Braiding should invest in ongoing training and development for their stylists to ensure they are up to date with the latest braiding techniques and trends. This can help maintain the salon's reputation for delivering high-quality services.
Overall, Amina African Hair Braiding has several strengths that contribute to a positive customer experience. By addressing the weaknesses mentioned in the comments and implementing the suggested actions, the salon can improve its reputation and continue to attract loyal customers.
Best TL Reviews
They do hair AMAZING here. My only problem is that on the board it said 250 for knotless but once I am done with my appointment suddently it goes up to 350 bc of the length of my hair?? (Which is three inch pass shoulder) And the sign says "no refunds" When I sit in the chair I should be told a price if it is different than stated on the board..They come up with prices from who knows where :/
I love Amina and the ladies at her salon; they all do a great job on my hair and my daughters hair. They are always available any week day or weekend we need our braids done. The atmosphere is calm, relaxing and COVID safe. Thank you all for taking care of us ladies!
I’ve been going here for about a year to get my braids done and baby I’m NEVER disappointed! The ladies are friendly, fast and affordable! I would definitely recommend! ????????????
Great service, neat braids, great price and professional staff.
Braided my hair so tight, I had to take them down same day and I had hair loss
horrible. I came to get my hair braided. They first told me the price was $200. I wanted it smaller they then said 220 and then i they told me it wa 250. they started braiding my hair and then processed to braid my hair in bigger braid and then said it would be more it i wanted like the picture.
I just moved out here from Jersey for the army and I was worried that there would be no good hair shops to really get me right! I’m glad I was mistaken. Amina was very nice and constantly keeping checking on me to make sure I was comfortable and okay. The employees are also very friendly! You get exactly what you pay for. Also one thing that I loved she understood that I needed a style within army regulations and I needed to be able to put into a bun properly. I am 100% satisfied. They’ve gained a loyal customer.
Seriously will never go to anyone else to get my hair braided. Been here 4 times and Amina and her team are THE BEST IN TOWN. Very respectful staff, clean salon and the owner is very involved. They always produce fast and beautiful work. THANK YOU ❤
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Amina African Hair Braiding Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
Today
Opening Hours
| Thursday | 08:00 AM - 05:00 PM |
|---|---|
| Monday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Sunday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Tuesday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 05:00 PM |
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