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Thee Elite Barber

(509) 423-1479
511 Valley Mall Pkwy East Wenatchee, WA 98802
Open Today: 11:00 AM - 06:00 PM

Quick Facts About Thee Elite Barber

Thee Elite Barber place has both strengths and weaknesses based on the comments provided.
Starting with the strengths, one common positive aspect mentioned is the prompt and friendly customer service. Multiple customers mentioned being greeted and helped right away, indicating that the staff pays attention to their customers and ensures they feel welcome. This is an important strength as it creates a positive first impression and makes customers feel valued.
Another strength mentioned by a few customers is the quality of the haircut. Customers stated that they received fresh haircuts and were satisfied with the results. In particular, one customer praised Miguel for fixing a botched haircut, highlighting the skill and competence of the barbers at Thee Elite. Additionally, the customer mentioned the straight razor work, which defines their facial hair, eyebrows, and hairline, indicating that the barbers pay attention to detail and provide specialized services that enhance the overall haircut experience.
Thee Elite Barber place also received positive feedback for the skills of specific barbers. Customers mentioned OC, Jack, and an older gentleman with a gray ball cap as barbers who did an amazing job on their haircuts. This suggests that there is a level of consistency in the quality of service provided by these particular barbers, which is a strength in terms of establishing a loyal customer base.
Moving on to the weaknesses, one major complaint mentioned by multiple customers is the inconsistency in the quality of haircuts. One customer expressed disappointment with a particular barber who gave a subpar haircut, mentioning that they could do a better job themselves. Another customer mentioned that although they loved the work done by OC, they preferred to have others cut their hair, suggesting that there may be some inconsistency among the barbers in terms of skill and expertise.
Customer service is another area of weakness highlighted by some comments. One customer mentioned a 15-minute wait despite having an appointment, while another mentioned feeling skipped by a barber in favor of someone who walked in. These experiences reflect poor customer service and can leave customers frustrated and dissatisfied. Additionally, not answering phone calls was mentioned as a challenge for scheduling appointments, which negatively impacts the convenience and accessibility of the barbershop.
Another weakness mentioned by a customer is the long wait times experienced at the barbershop. One customer commented that they had to wait for an hour to get a haircut, while another mentioned needing to have a few hours to spare for a visit. Long wait times can be a deterrent for potential customers, especially those who value efficiency and convenience.
The decline in the quality of service was also a concern raised by one customer who mentioned that Thee Elite Barber place used to be great but has recently suffered a decline in standards. This suggests a lack of consistency and potential issues in management or training.
In conclusion, Thee Elite Barber place has strengths in terms of prompt customer service, quality haircuts, and skilled barbers. However, there are weaknesses related to inconsistency in the quality of haircuts, poor customer service experiences, long wait times, and a decline in overall service standards.


Best TL Reviews

Greeted and helped us right away. Gave me a fresh haircut. ????????????
Do you really think this is a hair cut? A lady with short blond hair did it to my husband. I don't know her name. She was done with the hair cut and I was like: Really? I can do this better than her. We moved to another chair with a nice guy who fixed what she did. Another thing was that she was smelling like weed and not all people like this, I don't! This was our first time here and we are very disapointed.
By the way, thanks to the guy who fixed the mess! His name is Miguel and he did a great job.
I love the job OC does but have others cut my hair
I have been going to Thee Elite for my last three haircuts. I have had a terrific time and excellent cut at every visit. OC, Jack and a younger man with long red blonde hair (sorry can't remember the name) have all done a great job! I love the straight razor work that defines my facial hair, eye brows, and hairline. I leave there looking great, smelling great, and feeling great and you won't get this cut anywhere else and this cut is worth the price everytime!
Normally when I go in there I get lined up in my eyebrows. Charge me 5$ I went in there asking to line them up there’s still a lot of hair in between the lines and there was already lines in there all they had to do was go over the lines already there and they shortened them bad an was charged 10$
The guy did an amazing job. Was my first time in the shop and I now have a new place to go. I can't remember the barbers name but he was the older guy with a gray ball cap. Amazing job guys. Thank you for taking your time and doing a great job. I'll be seeing you guys again soon. Thanks!
Not sure if an hour wait is worth the cut. Not sure if the non existant customer service is worth it either.
The poorest experience I've had with a barber shop. Might as well tell your customers to leave and give them a recommendation for a better shop.
I would recommend scheduling an appointment however they won't answer their phone.
If you have a few hours to kill sitting in a chair, this is the place to go.
The frustrating part is this place used to be great. Not sure what happened with it recently.
Service was slow had a appointment and didn't get seen for 15 minutes. Got skipped by a barber for someone who walked in. Haircut turned out well. Took longer than expected. Maybe better next time.

Thee Elite Barber Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended
Amenities
  • Restroom

Today

Opening Hours

Thursday 11:00 AM - 07:00 PM
Monday 11:00 AM - 07:00 PM
Friday 11:00 AM - 07:00 PM
Sunday 11:00 AM - 06:00 PM
Wednesday 11:00 AM - 07:00 PM
Tuesday 11:00 AM - 07:00 PM
Saturday 11:00 AM - 07:00 PM

How to go there

Location