Quick Facts About Z Nails Spa & Beauty
Z Nails Spa & Beauty place has both strengths and weaknesses based on the comments above. Starting with the strengths, several customers mentioned positive aspects of their experience. One customer appreciated the cleanliness of the salon, mentioning that it was so clean and the chairs were comfortable. This suggests that the salon maintains high standards of hygiene and provides a comfortable environment for customers. Additionally, another customer mentioned that they loved the service provided by Tony, who did a great job on their nails. This indicates that there are skilled technicians at Z Nails Spa & Beauty place who can meet customers' expectations.
Another strength highlighted by a customer was the longevity of their nails. They mentioned that their nails lasted for 5 weeks between fills without any lifting. This suggests that the salon uses high-quality products and techniques that result in long-lasting nails. Furthermore, the customer appreciated the efficient service, mentioning that they usually call for an appointment on the same day and are attended to without having to wait for a long time. This demonstrates that the salon values their customers' time and strives to provide prompt service.
Moving on to the weaknesses, one of the most common complaints from customers was the poor communication and listening skills of some of the nail technicians. One customer mentioned that despite explicitly stating their preferences, the technician did not listen and went against their desires. Another customer mentioned that their nails were done with gel polish even though they didn't ask for it. These incidents indicate a lack of attention to detail and failure to meet the specific requests of customers.
Another weakness mentioned by a customer was the high price charged for subpar service. They stated that they spent almost $70 on nails that looked horrible and were not worth the price. This suggests that the salon may have inflated prices for their services compared to the quality provided. Additionally, there were complaints about the inability to get nails fixed without paying again. One customer mentioned that they were told they would have to pay for the service again if they wanted their nails fixed, even though they were unhappy with the initial result. This indicates a lack of customer satisfaction guarantee and flexibility in addressing issues with the service.
Furthermore, multiple customers commented on the cleanliness issues at the salon. One customer described the place as dirty, with messy back rooms, dirty floors, and uncleaned equipment. Another customer mentioned that the manicure stations were not wiped clean and there was dirt between the customer and the nail technician. These observations suggest that the salon may not prioritize proper cleaning and maintenance, which can negatively impact the overall customer experience.
In conclusion, Z Nails Spa & Beauty place has some strengths such as cleanliness, skilled technicians, long-lasting nails, and efficient service. However, it also has weaknesses such as poor communication and listening skills of some technicians, high prices for subpar service, and cleanliness issues. These weaknesses can potentially deter customers from having a positive experience at the salon. Therefore, improvements in these areas would be beneficial for the overall success of Z Nails Spa & Beauty place.
Best TL Reviews
i called ahead to verify the cost before i came in and mentioned it was $33. Was charged $55 then tipped $10. Was running late for work and didn’t pay attention to my nails till i got to work. Absolutely horrible. I never asked for gel and was given it. I told him i was okay without the design I wanted because he mentioned he has never done it before and then proceeded to do it anyway. The nails also have bubbles in them. I spent almost $70 on nails that look HORRIBLE. The guy who does my nails has awesome attitude but just didn’t listen to what I said. These nails are not worth $70!
I have come here twice and just love it! It’s so clean and the chairs are comfortable. I request Tony he just does such a great job! He’s not a “chatter” which for me is PERFECT because I want to be in my own world when I come get my nails done! I’ll be back
I spent $40 on my service today the guy that did my nails is awesome with feet but he did not do my nails any justice me and my Mom have been coming to this place on and off for about 2 years now .. I called to express the issue I have with my nails they look terrible and unfortunately I had to leave bc my daughter was sick and needed picked up ASAP otherwise I would have stayed to have them fixed I was told I couldn’t have them fixed by anyone but him and if so I need to repay for service I just had done less then a hour ago literally . How inconsiderate. & if I’m complaining about a specific nail tech why would I want them to redo my nails .. we will not be back I will take my service elsewhere and I Tipped bc that’s what I’m supposed to do bc he really didn’t deserve that .
Came here due to my regular salon being too busy
I was not sure what to expect but was very pleased with my nails when I left The gentleman that did my nails took his time and my French manicure
came out wonderful, it was one of the most relaxing nail experiences I have ever had. It has been 2 weeks and I still dont really need a fill. I will be back and hope for similar next time. Oh amd my cost was less than expected. Thank you ????
Awesome little spot. Owners are very personable which I find important when going to a salon. My nails lasted for 5 weeks between fills without any lifting! I usually don't go that long but was very surprised how well they held up. I usually call the same day for an appointment and they get me right in. My time is valuable just like everyone else's, I can't stand waiting for extended periods of time like other salons. Picture of my natural nails with acrylic overlay and gel polish
Pablo is a very nice person. Works fast and clean. He really does an amazing job.
He pleases me and goes beyond my expectations!! 100% recommended
Very dirty....
I was visiting a friend and we thought it would be nice to get pedicures and manicures. She had been to this business before and said it was okay. We could not have been more disappointed. When we arrived we signed in and everything seemed to be okay. We needed to use the bathroom and this should've been our first clue to just leave. The bathroom was dirty and messy. There were piles of cases of extra items. The two back rooms had chemicals and towels and everything strewn about. The floors were dirty and it appeared as thought the place just had not been cleaned.
We were seated in our chairs for our pedicures and they appeared okay as did the foot tubs. The carts next to each station had layers of filth on them. Jars were not wiped clean and products were spilled about. The pedicure was okay, however the cuticle cutting was a bit rough. Not a very relaxing pedicure.
Next up manicures. Again the manicure stations were dirty. The stations were not wiped clean and on the station I was at there was a plastic guard covered in dirt between myself and the nail technician. The most horrifying part was my friend was cut badly on two of her nails when her cuticles were trimmed. One was cut so badly the bleeding would not stop and the technician superglued it to stop. I asked for the length to be left on my nails and to file square with round corners. My technician cut my nails off below my finger tips and rounded my nails and none of them are even.
Save yourself the injury and disgust...go somewhere else.
A longtime favorite place for my pedis. Gina is the BEST! I will only go to her. Staff is friendly and kind. I recommend making an appointment.
Place Pictures
Z Nails Spa & Beauty Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | Closed |
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Location
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