Glamour Nails

+1 610-404-2778

5498 Perkiomen Ave, Reading, PA 19606 United States of America

Open Today: -

Quick Facts About Glamour Nails

Glamour Nails has garnered a mix of positive and negative comments from customers. To assess their strengths and weaknesses, we will analyze the feedback provided.

Starting with the strengths, customers have praised Glamour Nails for their ability to accurately replicate desired nail designs. They are commended for their attention to detail and precision in recreating images brought in by customers. Additionally, the salon's availability and appointment system have received positive feedback. Customers appreciate the ease of scheduling appointments and the minimal wait times. The fact that they can accommodate same-day appointments is seen as a major advantage. The salon's efficiency and speed are highly valued, as customers have reported being able to complete their treatments in a reasonable amount of time. The cleanliness and overall atmosphere of the salon have also been praised, with customers commenting on the nice and clean environment.

Affordability and reasonable pricing are further strengths of Glamour Nails. Customers have expressed satisfaction with the prices charged for services and viewed them as fair and competitive. The presence of a punch card for accruing loyalty points has been a positive aspect for customers, encouraging them to return and receive rewards.

There are, however, a number of weaknesses that have been highlighted in customer reviews. One recurring issue is inconsistent service quality. Some customers have reported positive experiences with skilled and friendly staff, while others have experienced poor service from unfamiliar or unsatisfactory technicians. Inconsistencies in service can lead to problems such as nails not being shaped correctly, uneven thickness, and missing polish. Additionally, customers have reported instances of the staff rushing through their services, resulting in subpar results.

Another weakness mentioned by a customer is the lack of proper communication regarding unexpected closures. Customers have reported instances of the salon closing due to emergencies and not notifying scheduled appointments. This lack of communication can be frustrating for customers, particularly if they have taken the time to schedule and arrive for their appointments punctually.

Some negative experiences have also involved issues related to hygiene and safety. One customer complained about having their cuticles cut too deeply, which resulted in bleeding. Another customer mentioned that their nails were sanded down excessively, causing redness and rawness. Such incidents raise concerns about the salon's attention to safety and proper procedures.

While the majority of customers appreciate the salon's affordability, there have been some criticisms regarding the quality of the services provided. Some customers have mentioned issues with uneven application, smudging, and polish getting on the skin. In addition, customers have reported that their desired requests, such as having a matte top coat, were not fulfilled as expected due to the staff's persuasion.

In conclusion, Glamour Nails has several strengths that include their ability to replicate designs accurately, prompt appointment scheduling, efficiency, cleanliness, affordability, and the presence of a loyalty rewards program. However, there are a number of weaknesses to consider, including inconsistent service quality, lack of communication regarding unexpected closures, potential negligence in hygiene and safety practices, and occasional issues with the quality of the nail treatments provided. Understanding both the positive and negative aspects will allow customers to make an informed decision when considering Glamour Nails as their salon of choice.

Best TL Reviews

Very good with copying a pic of exactly what you want. Never too busy and when I make an appointment we get right in. This was almost 2 weeks out, all powder no polish other than topcoat.

Went here for the first time yesterday and it was a lovely experience! They are appointment only and scheduled me with no problems same day and I was serviced promptly when I arrived. They were fast and efficient. I got an acrylic refill with gel polish and 4 design nails total and was in and out in under an hour. They did an immaculate job for a very reasonable price ($43). The atmosphere is really nice and clean. I will definitely be returning. They also have a punch card!! Can’t wait to come back here.

Great people always take care of my mom.

I have went to this nail salon for years and I never had a problem, they were always so nice and did my nails well for the price. I went this past weekend on Saturday, I had an appointment at 1:30 and they didn’t take me to sit in the chair until 2 o’clock. The lady who did my nails I had never seen before but I figured I would give her the chance considering I liked the nail salon, at first glance i liked the nails but when i got into my car my ring finger nails were pointing upwards, not straight. I let it go because I didnt want to sit there even longer than I already was, she had also cut my skin with the drill three times, then a couple hours later my cuticles itched so so so bad!!! I was waking myself up in the middle of the night from me scratching my fingers because they itched so bad. They itched for days and my pinky is bruised under my nail. I woke up on Tuesday and my pinky (the same pinky that she bruised) had tiny little blisters all over the tip of my finger. I put medicine on it to help it stop itching. I called the store to complain and ask for my money back and he asked me to come in so he can see. I work two jobs, I couldn’t just go in that very moment. It is Friday now and 5 of my nails HAVE BROKEN OFF!!! I was a loyal customer and now im just disappointed.

I had the worst experience here! Let me start out by saying the employees were all very friendly but it seemed as if they did not care about you. I had never gotten my nails done before,not even a simple manicure and I went in asking for a full set and showed a guy the picture of what I wanted and I asked 'do I show you this? Can I get my nails done like this?" He said "yeah" turns out he was absolutely wrong. I asked for a glitter pink ombre and did not receive that. All of my nails were different sizes and thickness and were not shaped correctly AT ALL. All of my nails were missing polish on the sides,it looked horrible. Went back in the next day and got my $45 refund and he completely destroyed my natural nails, my pinky nails are so sanded down that they're bright red and have dents in them, I went to a different salon and the worked said they cant work on my nails until they heal because they have been destroyed too badly. Their exact words were "oh my God I have never seen nails this red and raw before" the worker at glamours nails tried to say it was my fault that my nails didnt turn out right and the he "no like me" so save yourself your time and money and dont come here!!

Waited 30 min for service when he said they could take me right away. He made my cuticles bleed. There's a random piece of glitter on my nail that's not supposed to be there. There's polish all over my skin. And the edges on one or 2 of the nails aren't smooth. I wanted a matte top coat and was convinced otherwise and now I regret it. People were very friendly but i would not recommend for quality.

I went here for the 1st time to get my nails done, n eyebrows.. I got accrylic full set n mood changing gel polish. They did a amazing job!! I am so happy n please with the job they did. They also were very friendly n polite. The girl that did my brows did an amazing job. Definately going back!!

I have been going to Glamour Nails for years and overall have been satisfied. It seems recently they have gotten in the habit of closing due to an "emergency" and don't have the decency to call their scheduled appointments to informed them. On Wednesday, the same thing happened. I called in the morning to get an afternoon appointment. I make it a point to get there on time and once again they closed early due yet another "emergency". How would they like if their customers constantly scheduled appts and not show? I will take my business elsewhere.