Nail Designs

+1 803-739-6622

1410 Charleston Hwy, West Columbia, SC 29169 United States of America

Open Today: -

Quick Facts About Nail Designs

Nail Designs place has a mix of positive and negative comments, which illustrate both strengths and weaknesses of the salon. In this analysis, we will examine these comments to identify the strengths and weaknesses of Nail Designs place.

One of the strengths mentioned is the salon's dedication to customer satisfaction. A customer mentioned that the salon takes their time to ensure the service meets the customer's satisfaction. This indicates that the salon values customer feedback and strives to provide high-quality services.

Another positive aspect is the friendly employees and a clean atmosphere. A customer stated that the employees were friendly and the salon had a nice atmosphere. This indicates that the salon promotes a welcoming environment, which can contribute to a positive customer experience.

Additionally, the salon offers a range of services, including male pedicures. A customer mentioned that they had the best male pedicure and were satisfied with the service. This diversity in services can attract a wider range of customers and cater to different preferences.

On the other hand, there are several weaknesses highlighted by customers. One recurring issue is the quality of the nail treatments. Multiple customers expressed dissatisfaction with the nail paint job and the overall appearance of their nails. One customer mentioned that the nails looked lumpy, while another said that the color-changing polish did not meet their expectations. These comments indicate that there might be inconsistencies in the skills of the nail technicians, leading to subpar results.

Another weakness mentioned is the lack of attention to detail and proper techniques. One customer mentioned that the nail technician did not file the nails properly, resulting in a thick and uneven appearance. Another customer mentioned that the nail technician cut the customer's cuticles multiple times, indicating a lack of precision and technique. These comments suggest that there might be a lack of training or attention to detail among the nail technicians.

The wait time is also a recurring issue mentioned by customers. One customer mentioned waiting for more than two hours, while another customer mentioned waiting over one hour due to the salon having only one employee working. These comments indicate that the salon might have staffing issues or a poor scheduling system, leading to long wait times for customers.

Furthermore, several customers mentioned concerns about the overall customer experience. One customer mentioned that the nail technician was talking to a friend and not focusing on the service. Additionally, there were complaints about unsupervised children running around and causing disruption. These observations suggest a lack of professionalism and the need for better management of customer interactions and child supervision.

Lastly, there were comments regarding the pricing. One customer mentioned being charged extra for various services, such as polish removal and nail shaping. Another customer mentioned being charged an incorrect amount due to the difference in polish types. These comments indicate a lack of transparency or consistent pricing policies, which can create confusion and dissatisfaction among customers.

In conclusion, Nail Designs place has several strengths, including a dedication to customer satisfaction, friendly employees, and a diverse range of services. However, there are also weaknesses, such as inconsistent nail treatments, lack of attention to detail, long wait times, concerns about the overall customer experience, and issues with pricing. By addressing these weaknesses and building on their strengths, Nail Designs place can improve customer satisfaction and attract more clients.

Best TL Reviews

Absolutely one of the best salons in cayce. They take their time to make sure the service is to the customers satisfaction. I am very pleased and will be returning for any future services.

I went there with my boyfriend and I asked for the refill, my shape was the same from my old sets , the lady did a nice job by not cutting me down n bleeding but she just put a thin layer of acrylic on my old set buffed a little bit n work was done , I didn't liked the sparkle gel polish because It can see through my acrylics and the nail paint job was not done properly.

The lady that runs the place was wearing her pajamas but that wasn't the issue. I told her I wanted the same design I had but with a different color and asked if she could do it. She said yes. She proceeded to paint my nails with thinned out gel polish. Took 3 coats to make it look like it was supposed to. When taken out if the uv lamp the Polish had bubbles in it and looked lumpy and uneven. She used polish instead of the gold flakes I wanted which she had. I told her I didn't like them. Got charged $75 for a fill and toe polish change. Absolutely horrible. Looks like a Lil kid did them. I'll never be going back

I went with my mom. I was getting a full set and she was getting a manicure. The man did my full set, and they look awful. I got a color changing polish that he assured me with stay mostly pink. They're white all the time. That is not what I wanted. They are so thick because he did not take the time to file them down he did not even paint them to the edges.He also cut cuticle multiple times. Everything is $5 more. No matter what you want. Take your polish off, $5 more don't want your nails squared, $5 more. I ended up paying $65 for my nails that look terrible.

The woman who did my mom's nails talked to her friend the entire time. Like stops painting her nails so that she could talk to her friend. They had two very sweet children, however they ran around and screamed and yelled and tore up things the entire time we were there. They went outside and around to the back of the building with no supervision at 5 years old. The customers should not be more concerned about your child safety than you. I wish I could give this place zero stars. Also, we went after everything opened up from Covid-19. No social distance, no masks, no hand sanitizer. They Sat us next to another client. Even the nail techs didn't have masks on. I do not recommend this place to anyone.

Had the best Male pedicure... service was great..hours are excellent.... price match service...will return..you have a customer

My nails looked lumpy and the wait time was more than 2 hours. There was only one person working.

Price should have been different than what was charged because I had regular polish and my niece had gel. We had to wait for over one hour because there was only one employee working.

Good service! Friendly employees, very clean, nice atmosphere. Me and my bf came kind of late. Sunday around 7:30 and they didnt rush me at all. I think I left about 8:30. My polish looked pretty and the massage and actual foot scrub and cuticle cleanup was great. Very professional and nice service! I will definitely be coming back