Rose's Nails

+1 731-886-8888

Union City, TN 38261 United States of America

Open Today: -

Quick Facts About Rose's Nails

Rose's Nails place has received a mix of positive and negative comments, providing insights into their strengths and weaknesses. This analysis will explore these comments to identify the key strengths and weaknesses of the salon.

Starting with the strengths, multiple comments highlight the friendly atmosphere and good service provided by the staff at Rose's Nails place. Customers appreciate the warm and welcoming environment, which enhances their overall experience. The salon is commended for its accommodating nature, as seen in the comment where a customer walked in and asked for a pedicure, and the staff was able to promptly assist them without a long wait. This demonstrates good customer service and the ability to meet customer needs efficiently.

Another strength of Rose's Nails place is the quality of their gel paint job, as mentioned by one customer. Consistently delivering excellent gel paint jobs showcases the expertise and skill of the staff in providing long-lasting and aesthetically pleasing results. This positive feedback could attract customers who prioritize quality nail services.

Furthermore, some customers express satisfaction with their overall experience at Rose's Nails place, leaving the salon feeling awesome and planning to return in the future. This indicates that the salon succeeds in creating a positive and enjoyable experience for customers, leading to customer loyalty and repeat business.

Now let's discuss the weaknesses identified in the comments. One common complaint is related to the quality of the nail services provided. In one instance, a customer mentions that they had a fill-in that was not the best, as the old acrylic was still visible under the new application. This suggests inconsistencies in the skill levels of the staff or possible negligence in providing thorough and high-quality services.

Another weakness highlighted is poor customer prioritization and time management. In one instance, a customer mentions feeling overlooked and rudely treated when their service was interrupted by the staff attending to another customer who arrived after them. This lack of attention can lead to frustration and dissatisfaction among customers, which may eventually drive them away.

Additionally, there are instances where customers complain about staff behavior and lack of professionalism. One customer reports that a technician criticized them for doing their nails themselves, displaying inconsideration and judgment. Such behavior can make customers feel unwelcome and disrespected.

Lastly, there is a comment regarding the lack of attention to customer preferences. A customer mentions that their desired nail length was not followed, and instead, they were focused on criticizing their previous DIY nail job. This lack of attention to detail and customer preferences can be seen as neglectful and indicates a weakness in their service.

In conclusion, Rose's Nails place has several strengths and weaknesses based on the comments provided. Their strengths include a friendly atmosphere, good service, and providing a positive overall experience. On the other hand, weaknesses include inconsistencies in the quality of nail services, poor customer prioritization and time management, unprofessional behavior, and a lack of attention to customer preferences. Identifying these strengths and weaknesses can help the salon make improvements and enhance the customer experience.

Best TL Reviews

I had a fill-in, which was not the best. You can see the old under the new acrylic, which I don't like.

when i went here around 10 months ago, i asked for blue coffin nails with a simple design. i waited a reasonable amount of time and i got nothing i wanted minus the color blue. the entire time the guy was watching the tv and more than once did he drill the sides of my finger which caused bleeding. the gel was also put on top of the bleeding which caused me pain for over a week. i would not recommend this place AT ALL. you can clearly see my nails weren't even fully covered.

Always get a great gel paint job here every time. The girl usually does mine

I walked in and asked for a pedicure. They were very accommodating. I didn't wait long. Everyone was so nice and the atmosphere is very relaxing. The service was excellent. I will definitely go back.

I really like the friendly atmosphere. I have always had good service there. The 3 is because don't sit me at your station and then go away just to wait on the next customer who came after me. That is so rude. You wait long enough without being overlooked like you weren't there first. Do one customer at a time instead of trying to do two at once!!! That process is slowing down ppl in a hurry..

Usually better service did not listen on how long I wanted the length. To busy criticizing me because I had done my nails myself instead of coming in never mind the fact I was on bed rest.. I thought that was very inconsiderate. Next time will make appointment with the one that does better job.

Absolutely loved it! It was my first time experience becauae i usually just do my own but they were so fun and welcoming I'll definitely be back EVERY 2 weeks????

Staff is wonderful. I will definitely recommend this salon. I left feeling awesome. I will be going back.