Quick Facts About Miss Nails
Miss Nails, based on the comments provided, has both strengths and weaknesses. In order to meet the minimum requirement of 500 words, we will further elaborate on these points.
Starting with the strengths, one comment mentions that the receptionist at Miss Nails is amazing and helpful in assisting customers in choosing the right color. This shows that the salon has attentive and friendly staff members who prioritize customer satisfaction. Additionally, another positive aspect highlighted is the fact that the nail technician took into consideration the customer's sore nails and small cut, showing care and attention to detail in their work. This demonstrates that Miss Nails values the comfort and well-being of their customers.
Another positive aspect mentioned is the great job done by certain nail technicians, such as Janet and Sunny, who are praised for their skills and attention to detail. Their ability to deliver a satisfying service suggests that there are talented individuals working at Miss Nails who can provide high-quality results. This is further reinforced by a comment about Don, who is described as professional and detailed in his work, ensuring customer satisfaction with their chosen color and nail shape.
Furthermore, Miss Nails is commended for its reasonable prices, which is an important strength for customers who are looking for affordability without compromising on quality. The salon's ability to offer competitive prices reflects its commitment to catering to a wider range of customers.
On the other hand, there are several weaknesses highlighted in the comments. One recurring issue is the negative attitude and unprofessional behavior of the owner, Janet. She is described as trash-talking customers who bring forth complaints and displaying disrespectful behavior. This is a significant weakness as it creates a hostile environment and gives off a negative impression to customers. Additionally, one customer mentions that Janet made a disrespectful comment about another customer while they were still present, which further adds to the poor customer service experience.
Another weakness is the lack of consistency in service quality at Miss Nails. While some customers had positive experiences with certain nail technicians, there are instances where customers have had undesirable outcomes. For example, a customer mentions bleeding fingers and a mismatched color. This inconsistency suggests a lack of proper training or supervision within the salon and raises doubts about the overall expertise of the staff.
Moreover, there are concerns expressed about the qualifications of the staff at Miss Nails. One comment suggests that half the staff may not have the necessary license to perform the services they offer. This is a significant weakness as it brings into question the professionalism and legality of the salon's operations.
Additionally, there is a mention of teenagers working at Miss Nails, which could imply a lack of experience and expertise. This lack of seniority among staff members could lead to inconsistent results and potentially affect the overall quality of service.
In conclusion, Miss Nails has both strengths and weaknesses. While they have friendly staff, reasonable prices, and talented nail technicians demonstrated by positive comments, there are concerns about the unprofessional behavior of the owner, inconsistency in service quality, potential lack of proper licensing, and the inclusion of inexperienced employees. These weaknesses can negatively impact the overall customer experience and reputation of the salon. Therefore, it is important that Miss Nails addresses these weaknesses in order to improve their business and customer satisfaction.
Best TL Reviews
I have been going to Miss Nails for three years now every two weeks. I normally only go to Annie but she no longer works there. Janet (The Owner) is always trash talking any customer who brings forth a complaint about their nails. I was in a rush and gave the young Latina a chance . My nails weren’t good quality but I figured she was learning so I allowed her to finish. I lost two nails the next day and decided to go back in to get them fixed . Janet first told me I would need to wait four days for the young lady to fix it herself. I told her I couldn’t wait four days for a service I had already paid for . She reluctantly accepted I book an appointment with her the following day. As I’m booking the appointment Janet looks at the customer who was next to us and overheard the entire conversation and says “She always complains about something “. I was literally still standing in front of her when she said this. I have never been soo disrespected. I pay good money for my nails and often get designs I was not asking for a hand out. I will post My pictures that she uses on her website as FREE ADVERTISING (Annie did them of course). I doubt half the staff even have a license to perform the services they do. She has teenagers working there now too. Janet clearly cannot keep up with demand and has horrible customer service .
You hear about the horror stories of nail salons and how they talk about you. This is that place save your money . DLuxe Nail Salon is my new go to ???? your welcome.
P.S. Don is a sweetheart though.
The receptionist is amazing and helped me pick a great red color. My nail technician took into account my sore nails and small cut I came in with and was very gentle. He did a fantastic job on the design too! Their prices are so reasonable too! I’ve been going here since high school and loved watching the business grow and change :)
Just started going to Miss Nails. I ask for Janet whenever I get my full sets. She always does an amazing job and asks if everything looks good before moving to the next step. Always happy with my services, definitely recommend.
Sunny was my nail tech and he did a beautiful job. My nails are exactly as the picture I showed him. He was quick, detailed, and friendly. I’m so glad I got to have him as my nail tech today.
I was very happy with my service today! Don was very professional and did an amazing job with the design I asked for. I will definitely be coming back. ????
Got a fill in done by the owner and he made my fingers bleed. I wanted a soft white but I guess it was too complicated and he did my nails pink. Didnt even try to match the color I had so now I have two different pinks on my nails and they look disgusting. He never even apologized for making me bleed he just continued. This place is trash. They rush through customers just to make money.
Don is very detailed and takes his time to make sure you are satisfied with your color and nail shape ????
I usually go to villa nails but was in a rush and tried this place because it was closer. My nails were done by Kevin and he was absolutely amazing. I showed him a picture and at 1st he was not sure he could do it but he gave it a try .. It was his 1st time doing this design (ombre dip) and he did absolutely amazing. He took his time and made every detail perfect on my nails. The customers around me were very impressed and so was I. Kevin is a true artist and if you go and see him I promise you will not be disappointed!
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Miss Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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