Quick Facts About African Braiding Center
The African Braiding Center has received both positive and negative comments from customers. In order to assess the strengths and weaknesses of the business, we will analyze these comments in detail.
Starting with the negative comments, it is clear that there have been several complaints about the service provided by the center. One customer claimed that they were refused service because they had short hair due to cancer. This indicates a lack of empathy and understanding from the staff, as they prioritized profit over human connection. Another customer described the staff as extremely rude and unprofessional, specifically mentioning an older dark-skinned lady with a bad wig. This highlights a potential issue with the behavior and appearance of one of the employees. Additionally, the negative comments criticized the quality of the work, stating that it was sloppy and the braids came undone easily. This suggests a lack of attention to detail and skill in executing braiding techniques. The negative comments also mentioned issues with the shop's organization and scheduling. Customers who made appointments were not honored or were not provided with the requested services. This indicates a potential problem with time management and customer service. Furthermore, the negative comments described the staff as loud and obnoxious, suggesting a lack of professionalism and respect towards customers. Finally, one comment mentioned that the staff was rude to Black Americans. If this is true, it would signify discrimination and a lack of inclusivity in the business.
On the other hand, there were some positive comments about the African Braiding Center. One customer praised the service, describing it as wonderful and stating that they would definitely go back. Another customer expressed gratitude for the braiding skills of the staff, specifically mentioning how they were able to work with very short hair. Another positive comment recommended the African Braiding Center, highlighting the caring and friendly attitude of the staff. Finally, one customer had an excellent experience, mentioning that the braids were not too tight and the owner was pleasant.
Based on the comments, it can be concluded that the strengths of the African Braiding Center include the cleanliness of the establishment, reasonable prices, and the ability to work with short hair. The positive comments indicate that there are skilled and caring staff members who can provide high-quality service. However, the negative comments highlight several weaknesses of the business. These include a lack of empathy and understanding towards customers with unique circumstances, rude and unprofessional behavior from certain staff members, issues with the quality of the work, problems with scheduling and organization, and potential discrimination towards certain customers.
In order to improve, the African Braiding Center should address these weaknesses. They should focus on providing excellent customer service, ensuring that all employees are professional and treat customers with respect and kindness. Training should be provided to improve the quality of the braiding work and prevent braids from coming undone easily. The shop should also work on improving their scheduling and organization to honor appointments and provide the requested services. Finally, if there are any allegations of discrimination, it is essential to address the issue promptly and ensure an inclusive and welcoming environment for all customers.
Best TL Reviews
I went to her and expresed to her that I wanted a simple brade as due to cancer I have short hair.
Something that would of taken 10 minutes, she refused to take care of me. I guess she put the $ sign instead of being human. Does not deserve even one star.
If I could give negative stars I would. One of the worst shops I’ve ever been to. Extremely rude and unprofessional staff. Older dark skin lady with the bad wig needs to be fired. Extremely rude and unprofessional. Sloppy work. Unorganized shop. You schedule an appointment with them and they don’t honor the times, or work you asked to be done. A total joke. Take your money elsewhere. They are loud and obnoxious and their work sucks. They are rude to Black Americans. If you don’t want braids that come undone or your hair falling out AVOID THIS PLACE AT ALL COSTS! Never returning to this loss poor excuse of a shop again
My daughter and i went to get our hair braided for the holiday weekend! Wonderful service, great prices, will definitely go again!
These Queens Work ! My hair was like one inch Huja you did your thing Queen thank you would like to schedule for yellow HMU ????
Almost everytime when I get a chance I would go to African Braiding Center I Highly Recommend them... Everyone is Awesome and Caring... Cornrows and Dreads is $60 and up...
I highly recommend this business. I called and Nyaling was able to take me the same day (not typical, you should make an advance appointment). I arrived at 4:30 and left at 9:30 (I came with my hair already washed and blown out). She was quick, neat and the prices were reasonable. I’ll definitely be going back.
My experience was excellent My braids weren't to tight. The length was wht i asked for. The owner did me she's very pleasant. I will recommend her. I'm a satisfied client an I will return????
The reason why I'm giving them three star is because the establishment was clean & the price was right. Let me tell you I absolutely loved my hair for 3 days, my braids just started falling out of my head. My hair is short let me say that, however as a stylist if a customer recommend something that they're not capable of having,do to the fact they have short hair as a professional recommend something else. So this is my dilemma & please notices the huge sign NO Refund.
African Braiding Center Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | Closed |
How to go there
Location
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