Quick Facts About Gossip Nails
Strengths:
1. Friendly and helpful staff: Many comments praise the staff at Gossip Nails for their friendliness and willingness to assist customers. Lee, in particular, is mentioned for going above and beyond to help customers, including those who require extra assistance.
2. Accommodating walk-ins: One customer mentions that Gossip Nails accepts walk-ins and was able to accommodate them even though the salon appeared busy. This demonstrates their ability to provide efficient service and cater to customers' needs.
3. Skillful nail technicians: Multiple comments express satisfaction with the quality of the services provided, including nail gel manicures, pedicures, and acrylic sets. Customers praised the skill and attention to detail of specific nail technicians, such as Ashley and Linda.
4. Reasonable pricing: The salon is deemed reasonably priced by one customer, suggesting that they offer competitive prices for their services.
Weaknesses:
1. Inconsistent service: While many customers had positive experiences, there are a few negative comments regarding rushed service and unsatisfactory manicures. One customer mentioned feeling rushed, and another mentioned that their nails looked awful and required fixing elsewhere. These comments indicate a lack of consistent service quality.
2. Lack of communication: One customer complained about a lack of communication from the staff, stating that they only spoke when it was time to pay. This implies that the staff may not be engaging or attentive to customers throughout the service.
3. Nail damage: One negative comment mentions that the nail technician filed the customer's nails instead of soaking off the gel polish, resulting in damaged nail beds. This suggests a lack of attention to detail and proper nail care protocols.
4. Long wait times: One customer had to wait for nearly an hour past their scheduled appointment time before their service began. This indicates a potential issue with managing appointments and customer expectations.
5. Neglected safety protocols: A customer mentioned that the staff did not offer masks to customers, which could indicate a lack of attention to health and safety measures.
In summary, Gossip Nails has several strengths, including a friendly and helpful staff, the ability to accommodate walk-ins, skilled nail technicians, and reasonable pricing. However, there are weaknesses in consistent service quality, communication, nail care practices, appointment management, and safety protocols. These areas for improvement should be addressed to enhance the overall customer experience at Gossip Nails.
Best TL Reviews
This is my go to for manicures and pedicures. They always try to accomplish what I ask for and are all really nice. I especially appreciate the way Lee is always so helpful, not just to my family members who need more assistance but to everyone who comes in there. Sue, Ashley, Judy and Linda (who completed my latest tye die nails) are all so great. I think they are reasonably priced as well.
Ashley did a great job on my nails. Thank you so much. The color is DND strawberry ???? wine ???? and the procedure is nail gel manicure. I paid $35 for gel manicure and $10 for removing the dip powder and the previous gel polish. Ashley did a great job of cuticle removal and shaping my nail. The other employee also did a great job of removing my dip powder.
I read the reviews on other people’s experiences, and here’s my take -
I didn’t have an appointment, but I read that they do walk ins, which was amazing. They looked busy and still managed to get me in within 20 minutes. Amazing service for that.
You can say no if they want you to get a more expensive pedicure, of course they’re going to try and sale you the more expensive products, they’re a business. Just say no!
My pedicure was was very well done. They did an amazing job.
My acrylic set is absolutely beautiful. I was man handled a little lol, but she listened, asked questions, and gave me exactly what I wanted. When I accidentally smacked my hand into the table and ruined the paint, she fixed it fast and without a fuss.
Getting your nails done can sometimes be expensive. If you’re worried about prices, make sure you know how much everything cost beforehand.
I’m giving them five stars because they were respectful, got me in without an appointment, and did an great job on my toes/ hands. Be kind to your nail tech and communicate in a respectful way, and they’ll do the same for you. My only complaint is when I was getting my nail set on, she hit my nail bed on accident, which hurt. Aside from that, I really do think you guys should give this place a chance. Make your own opinion. People will always have hit or miss experiences with businesses.
I went here yesterday last minute to get a set done. I’ve only been here one other time and last time enjoyed their service and how my nails came out but I only got a French tip last time so I was skeptical about coming back with a design idea but- THEY POPPED TF OFF. they did AMAZING!!!!!!!! The shape?! Beautiful. Everyone in there is always SO sweet and it’s a very relaxed and fun environment. I am genuinely so impressed and so proud of my nails. I recommend this place to any & everyone. They took the time to do what I asked, and did the design and shaping beautifully. 10/10!! I will be returning for sure!
I came here for regular gel polish removal. I had no acrylic nails nothing. And I had asked the lady to soak it off. She soaked my nails for barely 5 mins and then used the filing whizzing thing to scrape of the polish and my nail beds were completely ruined in the process. Even though I stopped and asked about the soak off, she just filed them off and then asked if I needed a manicure. Some of my nails broke after coming home. So disappointed ????????
Currently at the shop I had a appointment at 5 and is currently 5:55 and in still not sure when there going to start called on the phone and was yelled over the whole time
after I got home I realized she SAWED OFF MY NAIL TO MY NAIL BED!
What a great job! They've always done good work with us. Not sure why staff doesn't offer us masks to wear.
Literally the worst service. I felt rushed and my nails looked awful. Only reason why I stopped in was due to my car being serviced at Belle tire... Called my regular nail girl for an appointment to fix the hack job they did. Will never go back! If you value your time and money go somewhere else. The only time they speak to you is when payment is due. They literally jump out of there chairs..
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