Quick Facts About Massey's Barbershop
Massey's Barbershop seems to have several strengths based on the comments provided. One of the major strengths highlighted is the skill and expertise of the barbers, particularly Ed. Several customers mention that they have been going to Ed since he first became a barber and consider him the best barber in Plant City and the surrounding areas. This implies that Ed is highly skilled in his craft and is able to deliver quality haircuts, particularly when it comes to fades. The attention to detail and ability to fulfill customer requests is also praised, as customers mention that they always leave happy. This indicates that Massey's Barbershop has barbers who have honed their craft and are able to provide customers with the desired haircut.
Another strength that is mentioned is the warm and friendly atmosphere at Massey's Barbershop. Customers appreciate the welcoming environment and mention that it contributes to a positive experience. This indicates that the shop has created a pleasant atmosphere where customers feel comfortable and valued. The positive environment might also contribute to attracting and retaining customers who appreciate the friendly and welcoming nature of the barbershop.
Additionally, several customers mention that Massey's Barbershop offers quality haircuts regardless of which barber is chosen. This suggests that the other barbers besides Ed are also skilled and capable of delivering satisfactory haircuts. This strength implies that the shop has a team of talented barbers who can consistently provide good service to customers.
On the other hand, there are some weaknesses identified in the comments. One major weakness is poor customer service experienced by some customers. In one instance, a customer mentions being skipped multiple times when it was their turn to get a haircut. The customer alleges that the barbers prioritized other customers who had just walked in. This indicates a potential issue with customer management, as customers should be served in the order they arrive to ensure fairness and satisfaction. This weakness may have contributed to the loss of four customers and negative reviews. It is essential for Massey's Barbershop to address this issue to avoid losing valuable customers and tarnishing their reputation.
Another weakness raised is the issue of inconsistent pricing. Customers mention that the prices for haircuts seem to vary randomly, despite a sign indicating a specific price. This creates confusion and a lack of transparency regarding the cost of services. Inconsistent pricing can lead to customer dissatisfaction and a perception that the shop is not trustworthy. Clear and consistent pricing is necessary to maintain customer trust and satisfaction.
Furthermore, one customer expresses dissatisfaction with their haircut, mentioning that it was not what they had requested. While the staff was described as friendly and professional, the quality of the haircut did not meet the customer's expectations. This indicates a potential inconsistency in the skill level of the barbers or a lack of attention to the specific requests of customers. Ensuring consistent quality and attentiveness in delivering requested haircuts is crucial to maintaining customer satisfaction.
In conclusion, Massey's Barbershop has strengths in the form of highly skilled barbers, a warm and friendly atmosphere, and the ability to provide quality haircuts regardless of the chosen barber. However, weaknesses such as poor customer service, inconsistent pricing, and occasional dissatisfaction with haircuts have been identified. It is important for the barbershop to address these weaknesses to ensure customer satisfaction and maintain a strong reputation.
Best TL Reviews
We have been going to Ed since he first became a barber, he is the best barber in Plant City and in the surrounding areas he is worth the drive from mulberry to Dade City. He is very meticulous when it comes to fades and pays attention to what the customer requests, my boys always leave happy!
I enjoy going to Massey's because it is a warm, friendly atmosphere. No matter which Barber you choose, you will receive a quality haircut. I give them five stars.
I've gone to this barber many times over the years and always had a good experience, but after the way I was treated today I will never be back. I went in with my brother and my kids. We were the only ones in the store. All my family members got their hair cut, but when it was my turn they kept skipping me in favor of other customers that had just walked in.
After the 3rd time we finally said something, and the old man referred to the owner and said "You'd be better off having him do your hair." The owner replied "I'll cut yours after her" referring to a women who came in 20 minutes after me. I replied, "No, you won't. I'm taking my business elsewhere." I also think they overcharged me. They charged $20 for each of my kids haircuts, while my brother was only charged $14 as an adult. The sign said haircuts are $18, so who knows. I think he charged extra because he realized I was no longer going to tip him after that horrible service.
I have no explanation for why I was treated with such disrespect, but they just lost 4 customers for life and earned a 1 star review.
I've been a customer here for five years and I can't believe the way they just treated my brother. After sitting there for over an hour the two guys there kept skipping him. Once we realized he was doing it intentionally after three people cut ahead we spoke up to which the older guy says "Oh...you're better off getting a cut from him" pointing to the owner.
What? You can't handle a simple trim now?
When the owner finally had an opening he told my brother "Nah, I'm gonna get her first..." referring to a woman that had just walked in. They flat out REFUSED to cut his hair! If this how the new owner is doing business they won't be there for long. I certainly won't be back.
Also, what's up with the prices? The last few times I went there it's a random price. I paid 14$ this time, 15$ last time, but the sign says 18$.
My barber was Nate. Did a fabulous job courteous friendly. I'm a woman with short hair he took his time and showed me the results. Very impressed with the professionalism!
Staff was friendly and professional. I even thanked them and gave a tip they were so nice. However I was not happy with my cut. It should have been a flat top but it was not.
This place seems to focus on speed and being inexpensive, great for kids and elderly.
Best barber in town best hair cuts in the state always great service and always customer satisfaction
Place Pictures
Massey's Barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 08:00 AM - 05:00 PM |
| Wednesday | 08:00 AM - 05:00 PM |
| Thursday | 08:00 AM - 05:00 PM |
| Friday | 08:00 AM - 05:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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