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Smitty's Barber Shop

(425) 774-7555
1916 Filbert Rd Lynnwood, WA 98036
Open Today: 09:00 AM - 05:00 PM

Quick Facts About Smitty's Barber Shop

Smitty's Barber Shop has received a mix of positive and negative comments from its customers. In order to evaluate its strengths and weaknesses, we will analyze these comments and identify the recurring themes.
One of the main strengths of Smitty's Barber Shop is its long-standing presence in the community. Many customers have mentioned that they have been loyal patrons of the establishment for decades. This indicates that the barber shop has built a strong customer base over the years and has successfully maintained relationships with its clients. This loyalty speaks to the quality of service provided by the previous owner and staff.
Another strength mentioned by customers is the low price of haircuts at Smitty's. Several comments highlight the affordable nature of the services offered, with prices mentioned as low as $5.50. This suggests that the previous owner had positioned the barber shop as a budget-friendly option, attracting customers who may not be able to afford more expensive haircuts elsewhere.
Additionally, customers have praised the friendly and polite staff at Smitty's. This positive customer service experience is crucial for any business, as it helps to build rapport and trust with customers. The comments indicate that the staff members were personable and had a good demeanor towards customers, creating a welcoming environment.
However, there are several weaknesses that have arisen from the comments as well. The most significant weakness is the change in ownership and staff, which has led to a decline in the quality of service. Many customers express disappointment with the new owner, mentioning skyrocketing prices and a lack of consideration for loyal patrons. This suggests that the new management may be more focused on maximizing profits rather than maintaining customer satisfaction.
Several comments mention poor haircut experiences, with customers mentioning uneven trims, incorrect styling, and excessive hair removal. These negative experiences highlight a significant decline in the quality of the haircuts provided by Smitty's under the new management. The inconsistency in haircutting skills could deter customers from returning to the barber shop.
Furthermore, some customers have mentioned issues with cleanliness and customer service. One customer mentioned being given an apron that wasn't cleaned off, while another was dissatisfied with the response they received when requesting a change in their haircut. These issues indicate a lack of attention to detail and a disregard for customer satisfaction, potentially leading to a negative perception of Smitty's Barber Shop.
In conclusion, Smitty's Barber Shop has both strengths and weaknesses that need to be taken into consideration. The long-standing presence in the community, affordability, and friendly staff are notable strengths. However, the change in ownership and staff, coupled with a decline in service quality, have resulted in higher prices, poor haircuts, and issues with cleanliness and customer service. These weaknesses may lead customers to seek alternative barber shops in search of a more reliable and satisfactory experience. Smitty's Barber Shop should address these concerns in order to regain the trust and loyalty of its customer base.


Best TL Reviews

To all the guys and gals who have supported Smitty's throughout the decades , I'm sorry to say that it has now changed ownership and staff . With that change came skyrocketing prices . Most prices have doubled if not tripled . It looks like the new owner is part of our society that is caught up in American greed and has disregarded its loyal patrons who have supported the business for decades.
Perhaps it is time for a new Community Barber Shop to open up that will give services at a fair price and will be considerate of the clientele that supports it in our community .
Best of luck to all you patrons who supported Smitty throughout the decades in finding a reasonable loyal barber shop.
Best regards.
MB
Yikes...avoid at all costs. Paid $10 for what has to have been the worst haircut I've ever recieved. I was probably in the chair no more than 7 minutes, the request to scissor cut the top was met with clippers. No parts were trimmed evenly, and far more of my hair was taken off than I requested. Save yourself the time and take your business anywhere but here, unless a terrible, $6 haircut is what your desire.
My first Google review.
The worst experience ever.
1) She used an apron on me that wasn’t cleaned off, I should’ve left immediately but she began within less than a second.
2) I only asked for a lineup, that wasn’t at all what I got.
3) When she brought the mirror out, I requested to take a little off the top as she’d taken way too much off the sides
4) I didn’t notice the sign out front or read the reviews. It was $5 so I handed over my debit card. She’d given me the nastiest look as if I should’ve known, then she kept my card as collateral forcing me to make a trip to the bank on a $5 haircut.
Belinda is magical- not only does she cut hair and provide an amazing service to her community at a low price-
She has the most gentle motherly wisdom and a heart that pours love for all who enter.
Friendly, can't beat $5.50. and a good quality haircut. Good atmosphere without a bunch of noise and kids as well.
Excellent service at an excellent price. The staff is very friendly and polite. Only come here if you need a simple haircut.
Worst haircut I've ever been given. Going today to a different shop to have it fixed. Barber was older female - black hair.
Great place for a great cut. I have never been disappointed. Slight raise in price will not deter me from going back

Smitty's Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Thursday 09:00 AM - 05:00 PM
Monday 09:00 AM - 05:00 PM
Friday 09:00 AM - 05:00 PM
Sunday Closed
Wednesday 09:00 AM - 05:00 PM
Tuesday 09:00 AM - 05:00 PM
Saturday 09:00 AM - 02:00 PM

How to go there

Location