Family & Friends Barbershop

+1 410-764-9822

4143 Patterson Ave, Baltimore, MD 21215 United States of America

Open Today: Closed

Quick Facts About Family & Friends Barbershop

Family & Friends Barbershop, located in Baltimore, has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the barbershop, we will analyze the comments provided.

Starting with the positive comments, it is evident that one of the strengths of Family & Friends Barbershop is their team of barbers. Multiple customers mentioned that the barbers at this establishment are the best in Baltimore. They are praised for their professionalism and honesty, which creates a sense of trust between the barbershop and its customers. Additionally, customers claim that all the barbers give excellent haircuts, which is a testament to the overall skill and expertise of the staff. The fact that some customers have been loyal to this establishment for six years speaks volumes about the quality of service provided.

Another strength highlighted by the comments is the atmosphere of the barbershop. Words such as "great atmosphere" and "family-friendly environment" indicate that customers feel comfortable and welcome when visiting Family & Friends Barbershop. The clean and well-spoken nature of the barbers adds to this positive experience.

The comment mentioning the fast service and hair wash suggests that efficiency is a strength of the barbershop. Many customers appreciate a quick haircut, especially if they have busy schedules. Additionally, the inclusion of services like hair washing shows that Family & Friends Barbershop offers a comprehensive range of services to cater to various customer needs.

However, it is important to consider the weaknesses mentioned by customers in their comments. One customer expressed dissatisfaction with their haircut, claiming it was the worst cut they have ever received. The issue of miscommunication is evident in this case, as the customer clearly stated their desire for a specific hairstyle, but it was not executed to their satisfaction. This indicates that there might be a lack of attention to detail or miscommunication between barbers and customers at times.

Another comment highlights a major weakness: the barbershop's lack of punctuality. The customer had made an appointment but there was a no-show from the barbershop's side. This is unprofessional and can greatly impact the trust and loyalty of customers. Punctuality is crucial in running a successful barbershop, as it shows respect for customers' time and schedules.

While the positive comments mention the skills of both male and female barbers, the negative comments do not specify which barber provided the unsatisfactory service. This lack of clarity suggests that inconsistency in service quality may be a weakness of the establishment. It is essential for any business to ensure consistent service across all employees.

In conclusion, Family & Friends Barbershop has several strengths, such as skilled and professional barbers, a welcoming atmosphere, and a comprehensive range of services. However, weaknesses, including occasional miscommunication leading to dissatisfied customers and issues with punctuality, must be addressed in order to maintain and improve the overall reputation and success of the barbershop. To mitigate these weaknesses, it is recommended that the barbershop focus on effective communication with customers, implement better scheduling systems, and ensure consistent service quality from all barbers.

Best TL Reviews

The best barbers in Baltimore. They are honest and professional The haircuts are reasonable. All the barbers cut good. I been going here for 6 years won't go nowhere else. Ask for X he got you.

Amazing barbers , great atmosphere , clean and well spoken gentlemen and young lady… :))

I was here three weeks ago and got the worst cut ever! I said I wanted to get lined up and a design on the side. Dude screwed my hairline ALL the way up! The pic with earrings is how my hair was before he cut it. The other two are after. The dark pic was from yesterday. I'm STILL waiting for my hairline to grow back.

Not own time & I called & booked an appointment yesterday for 8:30 this morning & no show. They told me I was the first customer for the day. I don't appreciate it at all. I'm surely not coming back it's unprofessional!

Great environment, clean and friendly great atmosphere, talented male and female barbers. Definitely a one stop shop.

Outside of the wait, I had great conversation and my hair cut is awsome, hair dye and all????????

Great service, family friendly environment. Jabari hooked a white boy up!! If u light skin wit straight hair Jabari got u, trust!

Great cut and fast. Even washed my hair check them out.