The Nail Lounge and Spa St. Cloud

+1 407-593-0028

1001 N Narcoossee Rd, St Cloud, FL 34771 United States of America

Open Today: -

Quick Facts About The Nail Lounge and Spa St. Cloud

The Nail Lounge and Spa St. Cloud has received a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the place, we will consider the comments left by customers.

Starting with the strengths, several customers have praised the friendly and welcoming atmosphere of The Nail Lounge and Spa St. Cloud. They have mentioned that the staff was accommodating and did not mind if they had limited time. The positive experience and satisfaction of customers with the nail services provided by the nail technicians is another strength highlighted in the comments. Many customers specifically mentioned the great job done on their nails, giving credit to individual nail technicians like Joanna, Kyle, and Glen. The precision, thoroughness, and the time taken by certain nail technicians are also mentioned positively. Additionally, the cleanliness and aesthetics of the salon have also been commended.

Despite the strengths mentioned above, The Nail Lounge and Spa St. Cloud also has some weaknesses. One recurring issue mentioned by customers is the inconsistency in the quality of service provided by different nail technicians. While some customers had a great experience with their nail technician, others were not impressed with the job done on their nails. This inconsistency seems to be a weakness of the salon. Another weakness highlighted in the comments is the pricing. Some customers have mentioned that the services are fairly priced and worth the money, while others have expressed dissatisfaction with the pricing. One customer specifically mentioned being overcharged for their pedicure, which gave the impression of a scam and a rip-off. Another weakness mentioned is the quality of eyelash refills, with one customer stating that their eyelashes fell out right after the service.

In analyzing the strengths and weaknesses of The Nail Lounge and Spa St. Cloud, it can be concluded that their friendly and accommodating staff, along with the excellent work done by certain nail technicians, contribute to the positive experiences of customers. The cleanliness and aesthetics of the salon also add to the strengths. However, the inconsistency in the quality of service provided by different nail technicians, as well as issues with pricing and eyelash refills, are weaknesses that need to be addressed.

In order to improve the overall customer experience and address the weaknesses mentioned, The Nail Lounge and Spa St. Cloud could consider implementing measures to ensure consistency in the quality of service provided by all nail technicians. This could involve additional training and supervision to maintain a high level of work across all staff members. Clear and transparent pricing policies should also be put in place to avoid any potential misunderstandings or overcharging issues. Additionally, any concerns regarding eyelash refills should be addressed promptly, ensuring that the service meets the expectations of customers.

By addressing these weaknesses and building on their strengths, The Nail Lounge and Spa St. Cloud can continue to attract and satisfy customers, ensuring their reputation as a reliable and high-quality nail salon in the St. Cloud area.

Best TL Reviews

Had a great experience here! They were super friendly at check in, they didn’t mind that I didn’t have a lot time. Joanna was so sweet and did a great job on my nails! Kyle gave a great pedi too! I def recommend! Thanks guys!

love this place!! quick, thorough, and rlly kind workers. got my pedi n dip nails done in 1.5 hours

I'm sadly not impressed with the job my nail tech did (Woman). Me and my grandma went this morning. We didn't have an appointment and thankfully they were able to squeeze us in. The spot is super convenient and quick to get to from my place. Once you're there you feel super relaxed. It was very quick, we were in an out in less than an hour. Both of us got gel maninures done. Unfortunately, the job was not well done for me. On the other hand, my grandma's nail tech was amazing (Man)!! She had gel polish already and was charged $10 to get them off and then $25 for the gel polish. Her nail tech got all the spots and her nails came out super nice and smooth. My nails on the other hand, were subpar. I had SNS powder on my nails and got a gel manicure. I got charged $20 for their removal, even though 3 of my nails were already off and then $25 for the gel polish. The nail tech didn't fully smooth out my nails so they came out a little bumpy and there was a lot of room from where the gel started to my nail bed. She only did 2 coats and parts of my nail could still be seen through the polish. I wish she would have taken more time to make sure that my nails were smooth and filed properly and maybe even added a 3rd gel coat to make the nails more opaque. I'm between a 3 and 4/5 on this place because of this. I love the color I chose, but when you look closely the nails aren't as nice as they could have been for $45.

This is a fairly new place which means it was clean, fresh and very pretty. I went to get eyelash refills and Z took care of me. She took her time and was very sweet and considerate. I'm giving them 4 stars ONLY bcuz Z was very sweet and kind. Whn I left, 1 individual lash fell out????. Not only that, they continued to come out throughout the evening. Idk if she was new or what but I will not be returning for lashes. I can't speak for anything else bcuz that's all I was serviced. Everyone there was really nice so it's not a personal thing. I'd probably be back but for mail services. I'm really picky so we will see.

The nail tech Glen… amazing! He took his time and was very precise in on my gel mani pedi.

It took 2 hours but I am not going to complain because my nails are perfect… no flaws. I love that he took his time. I am also an introvert and loved that he kept the conversation to a minimum and really focused on my nails. He made sure I was comfortable and did I mention my nails has no flaws??? I have almost never experienced my nails so flawless so I’m a bit shook and truly satisfied. Thank you and I will be back:))

I'm known as a total pain when it comes to my nails - I need perfection! This is the ONLY nail salon in STC that keeps my nails FLAWLESS!!! They are total perfectionists & are priced just right! I will NEVER go to another salon =)

I'm pregnant, went in there last week on Thursday and got my toes done to ellivate the stress and swollenness of my feet due to my pregnancy, the guy who did my toes ( I'm not from this area, just passing through) did such a terrible job. It was a 50$ pedicure and I gave the guy a ten dollar tip, so it should be 60$. I look at my credit card statement this morning and they conveniently added another 10$ to my bill. This place is a scam and a total rip-off.

I took my 2 little girls (3 & 5 yrs) here to get pedicures for the first time and everything was perfect. I made an appointment early this morning for 11:30 same day. Everyone was very nice and helpful. My girls had so much fun and so did I (I was worried it might be a little stressful but it wasn't at all) ???? It was relaxing and our nails look great! I chose this spot because they have good reviews and they did not disappoint. Highly recommend ❤️