Quick Facts About Mass Flow Salon
Mass Flow Salon has several strengths based on the comments provided. One strength is the ease of booking appointments, as seen from the comment stating that they booked through The Cut app and received a confirmation instantly. This demonstrates that the salon has an efficient and user-friendly booking system in place.
Another strength of Mass Flow Salon is their clear pricing. A comment mentioned that the prices are listed well, which indicates that the salon provides transparency to its customers. Having clear and accessible pricing information helps customers make informed decisions and eliminates any confusion or surprises regarding the cost of services.
The friendliness of the barbers and staff is also highlighted as a strength of Mass Flow Salon. Customers mention being impressed with the quality of the cut and the friendly atmosphere of the salon. This indicates that the salon has a welcoming and comfortable environment, which can enhance the overall customer experience.
Additionally, there is a specific mention of a stylist named Vianney Ann De Leon, who specializes in Black African American hair. This expertise in handling specific hair types is a significant strength for Mass Flow Salon. It suggests that the salon has skilled stylists who can cater to different hair textures and provide satisfactory results. This expertise can attract a diverse range of customers who may have specific hair care needs.
Furthermore, there are positive comments regarding the quality of services at the salon. Customers express satisfaction with blowouts, haircuts, eyebrow services, and more. These experiences reflect positively on the skills and capabilities of the salon's staff. It suggests that Mass Flow Salon consistently delivers high-quality results, which contributes to customer loyalty and positive word-of-mouth recommendations.
On the other hand, there are a few weaknesses that can be inferred from the comments. One customer was unsatisfied with the hair color and styling services they received. The customer expressed disappointment with the stylist not understanding their instructions and not achieving the desired result. This implies that there may be some inconsistency in the skill levels and communication between stylists and clients at Mass Flow Salon.
Another issue mentioned by the same customer was the high price of the services. They felt that the services were overpriced, especially considering the dissatisfaction with the final result. This suggests that the salon's pricing may not always align with the quality of service provided, which can be a downside for some customers.
In conclusion, Mass Flow Salon has several strengths, including easy booking, clear pricing, friendly atmosphere, and expertise in handling diverse hair types. However, there are also weaknesses related to inconsistent service quality and possible pricing issues. It is important for the salon to address these weaknesses and focus on providing consistent, high-quality service at appropriate price points to maintain customer satisfaction and loyalty.
Best TL Reviews
Booked with Karlox through The Cut app.
Received a confirmation instantly.
Prices are listed well and the location is easy to find.
This was our first time in a Dominican barbershop wasn't sure if the barbers were experienced in 4b hair.
We were impressed with not only the quality of the cut but the friendliness of the Barbers.
We will be returning
I been coming here for 6 years and I love the way Vianney Ann De Leon do my blowouts she is the best and also this the only place I will allow to do my hair period thank you so much and I will be there today when y’all open up So the Lady that Do my Hair is Named Vianney Ann De Leon her hands are a gift I been natural for 15 years and she knows how to do Black Aficsn American hair I LOVE IT KEEP UP THE GOOD WORK MAMA
Omg! Words can express how happy and thankful I am for such an amazing job on my eyebrows. She is such a loving caring person, she will keep in touch to make sure you are doing things right!
Love this Salon! All the ladies who've worked on my head each time always do an Amazing job! I always leave out looking & feeling my best each & every time..
I been down here from DC for 6 years been going here since. Love the atmosphere the people who work there. Excellent vibes
LOVE MY! Received a wash, trim, blow out and flat iron.
For almost 5 years no I have been coming to Mass Flow for my haircuts. The barber staff is amazing. All of them and that is no exaggeration! I have had all of them cut my hair over the years but my go to guy is Carlos! Over the years he has never disappointed or given me a bad cut. I even asked him to cut multiple family members hair for my parents wedding and he showed up to our house and did fantastic!
I went here because i was a usual client, i went in with the intentions of getting my hair dyed/colored and blow dried and styled. Firstly I asked for pricing for my specific style and they said it was going to be between 170-190. And mind you my Curly hair is only around shoulder length and i had been natural for well over a year. I explained how i wanted it dyed and she did NOT understand the assignment at ALL. i felt like i had to show her what to do and how to dye it, then she didn't even style it how i asked. i asked for a middle part and she gave me a side part because she thought it looked better but i don't care because it was not on her head it was on mine. and on top of that she said she was clipping my ends and afterwards i realized it was more than my ends that she had clipped. and i had been on a healthy hair journey for a while and for her to make me bangs without my permission highly upset me. I will NOT be coming back here for their overpriced services.
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Mass Flow Salon Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Amenities
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Wi-Fi
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
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| Tuesday | 09:00 AM - 05:00 PM |
| Wednesday | 09:00 AM - 05:00 PM |
| Thursday | 09:00 AM - 05:00 PM |
| Friday | 08:30 AM - 05:30 PM |
| Saturday | 08:30 AM - 05:30 PM |
| Sunday | 10:00 AM - 02:30 PM |
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