Quick Facts About Buy and Save Hair and Beauty
Buy and Save Hair and Beauty place has several strengths that are mentioned in the comments. One of the main strengths is the kindness and helpfulness of the staff. Many customers commend the staff for their willingness to assist, even if they are not from the local area. This speaks highly of the customer service and the level of attention given to customers.
Another strength is the wide selection of merchandise and the great prices. Customers appreciate the variety of products available, ranging from hair and beauty items to clothing, electronics, and more. The affordability of the products is also mentioned as a positive aspect of the store.
The store is also praised for its understanding and flexibility when it comes to customer exchanges or returns. One customer mentions that they needed to exchange hair because of a mistake made by their husband, and the staff were accommodating and understanding. This demonstrates good customer service and a willingness to work with customers to resolve any issues.
The helpfulness of specific employees is also a strength mentioned in the comments. Customers appreciate the assistance provided by individuals such as Mrs. Marie and another lady, who are mentioned by name. These employees are praised for their problem-solving skills and their ability to address customer issues effectively.
However, there are also some weaknesses pointed out in the comments. One customer mentions feeling rushed while shopping and not being able to browse at their own pace. This suggests that the store may have a fast-paced and somewhat chaotic environment, which can be off-putting for some customers who prefer a more relaxed shopping experience.
Another weakness mentioned is the lack of attention given to certain customers. One customer remarks that while waiting for assistance, a male customer was asked if he needed anything, but the female customer (the commenter) was ignored until much later. This suggests a potential bias or lack of attention towards certain demographics, which can create a negative experience for some customers.
One major weakness highlighted in a comment is the discrepancy in pricing and the lack of action taken by the staff to rectify the issue. A customer noticed that the same product had different prices, and despite bringing it to the clerk's attention, the problem was not immediately resolved. This highlights a lack of attention to detail and potentially shady practices, which can erode customer trust and loyalty.
Another weakness mentioned is the difficulty in getting help from associates. Some customers complain about being ignored or receiving poor service from certain employees, such as a rude younger foreign man at the register who is always on the phone. This indicates a lack of accountability and professionalism on the part of some staff members, which can negatively impact the overall customer experience.
In conclusion, Buy and Save Hair and Beauty place has several strengths, including helpful and kind staff, a wide selection of merchandise, great prices, and flexibility with exchanges. However, weaknesses such as rushed service, potential bias in assisting customers, pricing discrepancies, and difficulties in getting help from associates are also mentioned. These weaknesses can undermine the positive aspects of the store and potentially drive customers to seek alternatives.
Best TL Reviews
Very Kind and Helpful staff, even if you aren't from this area. You'd be hard pressed not to find what your looking for here.
Love the service, the extra help while shopping was nice, however it would have been nice to shop for what I needed and not felt like I was being rushed... Great prices and good selection of merchandise ????
I needed to exchange some hair because my husband got the wrong length and they were very understanding. Great place for anything you need..clothing, hair, makeup, phones, uniforms, sanitizers and so much more!! Thank you!
Always a pleasure to go there. Mrs Marie an the other lady are always so helpful.They fix my problem every time.
The women in the electronic section cater to the men. A man who was waiting on his daughter was asked if he needs anything. He said no but she (me) does. And no one helped me until 20 minutes later.
When I'm in town, I normally purchase products here; however, after my last visit, I will probably visit another beauty supply store. After placing product into my cart, I turned around and noticed the same product across the aisle with a higher price. I immediately brought it to the clerk's attention and he stated (supposedly jokingly) that he would charge me an even higher price. After noticing my look of displeasure, the clerk returned to the register stating that he would change the price on the higher cost item. I remained in the store another 10-15 minutes noticing that the clerk never attempted to make the price adjustment. As I proceeded to the register, the clerk departed for lunch. I reminded him that he had not made the adjustment. He said that he would as he proceeded to the back. Be very mindful of the prices you pay at this store because it may be priced differently on another shelf and the workers may know about the discrepancies and deliberately not make the adjustment.
Friendly, helpful service. I love this place!!! Always go there to get my daughter's and my hair care and maintenance products!!! Between the two locations, they always have what I need!!!
Very difficult to get help around here associates say they will be back to help you and never does younger foreign guy at the register is very rude he’s on the phone and doesn’t even acknowledge your presence just continues his conversation
Place Pictures
Buy and Save Hair and Beauty Info
Amenities
Service options
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In-store shopping
Health & safety
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Mask required
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Staff required to disinfect surfaces between visits
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Safety dividers at checkout
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 08:30 AM - 07:00 PM |
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| Tuesday | 08:30 AM - 07:00 PM |
| Wednesday | 08:30 AM - 07:00 PM |
| Thursday | 08:30 AM - 07:30 PM |
| Friday | 08:30 AM - 07:00 PM |
| Saturday | 08:30 AM - 07:30 PM |
| Sunday | 11:30 AM - 05:00 PM |
How to go there
Location
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