Quick Facts About Crown Cutz
Strengths of Crown Cutz Place:
1. Neat and Sharp Haircuts: Lamar provided a neat and clean haircut with a sharp line up, showing that the barbers have good technical skills and attention to detail.
2. Clean Interior: The interior of the shop is well maintained and clean. The barbers take the time to clean their stations after each client, creating a hygienic environment for customers.
3. Positive Customer Feedback: Several customers, including the husband and son of one commenter, were extremely pleased with the results of their haircuts. This indicates that the barbers at Crown Cutz Place are capable of delivering satisfactory haircuts.
4. Friendly Staff: The staff at Crown Cutz Place was friendly and greeted customers upon arrival, creating a welcoming and comfortable atmosphere.
5. Quick Service: Some customers mentioned that they did not have to wait long to get a haircut. One commenter even stated that they were able to get a haircut within 10 minutes of arriving.
Weaknesses of Crown Cutz Place:
1. Unprofessionalism: One customer reported a negative experience with unprofessional behavior from a barber. They were told to come in with their child, but after waiting for 30 minutes, they were told that the barber couldn't take their child. This shows a lack of organization and communication within the establishment.
2. Inconsistent Queue Management: Multiple customers mentioned that the barbers at Crown Cutz Place did not go strictly by the order in which customers arrived. Instead, the barbers appeared to pick and choose who would go next, sometimes allowing people who just arrived to jump ahead of those who had been waiting longer. This creates a sense of unfairness and can lead to frustration and wasted time for customers.
3. Poor Phone Etiquette: One commenter mentioned that they almost decided not to visit Crown Cutz Place based on the unprofessional way their phone call was handled. This indicates that the person answering the phone may not have been trained to provide excellent customer service over the phone, potentially leading to a negative impression of the establishment.
4. Discrimination (alleged): One customer expressed feeling discriminated against based on their race. They claimed that the barbers at Crown Cutz Place prioritized people of a certain race over others. If true, this would be a serious concern and could lead to reputational damage for the business.
5. Long Wait Times: A few customers mentioned long wait times, ranging from 1.5 to almost 3 hours. This indicates that Crown Cutz Place may not have an efficient system in place to manage customer flow and avoid unnecessary waiting.
In conclusion, Crown Cutz Place has strengths such as neat haircuts, a clean interior, positive customer feedback, and friendly staff. However, they also have weaknesses including instances of unprofessionalism, inconsistent queue management, poor phone etiquette, allegations of discrimination, and long wait times. These weaknesses should be addressed in order to improve the overall customer experience at Crown Cutz Place.
Best TL Reviews
Lamar gave me a cut. Not the fade I am used to back home. But was definitely still neat, line up was sharp, clean. Good job
I came yesterday bc I was told to come and then today o called and was told to come in no one took my baby. After we sat there for 30 mins he told my son he couldn’t take him. Just very unprofessional
They pick and who goes next .they don't go by the list .was waiting for an hour . Some random guy goes in and says hey I was here since 11:00. Which was b******* cuz he had just got there. I was literally there for an hour had two people in front of me I was supposed to be the next one. He allow chooses to cut the guy that just walked in there's hair instead. Had multiple people say as well that I should have gone next. Don't bother going here because they're just going to waste your time by choosing who they want to cut first .
Let's start with the positives:
The interior was very clean! The barbers were careful to clean their stations after each client, and the waiting area was well maintained. The staff was friendly and greeted me and my son upon our arrival. We did not wait long at all.
My husband and son were both VERY pleased with the results. This says a great deal as my husband is very picky about his hair. When he came home happy and bragging about his fresh cut, I figured our son would be happy as well. And, he was extremely happy!!
My only suggestion:
The person answering the phone should answer all calls professionally. Please realize the potential of negatively impacting consumer perspective. I almost did not patronize simply by how the phone was answered. It seems minor, but it weighs heavily if new people are exploring options for quality, well priced cuts! That may be the potential consumer's one and only impression, so make the first encounter count!!
Closing with a positive:
Meat Yo Barber (@CutzBy13) did an exceptional job!! When you go, ask for him! My son was comfortable and did not have any complaints by how he was treated. THANK YOU for your high level of customer service! We will return!!
I give a star with ZERO for this business I walked in there at 845am since I had a son who need get a haircut for one hours til 10am. A barbers are just disgrace the other people who arrived there to get a haircut to be first serve before them and caught barbers letting people come first to be FIRST served an disgrace the other white male an a mother with little boys were waiting on barbers call the other ppl instead us smh. A Barber an a few customer folk shouldn't have to be laugh at the hearing imparied people Make sure they need a practice to be professional barber to welcome them get a haircut for other clients with children n adults to be served. I obviously they seems like discrimination the people of color. I dont recommend this location with business in griffin Dont go here to waste a time to sit and wait for an one and a half hour so long
Bad experience here! They don’t have a sign in list. Supposed to be first come, first serve. We waited for bout an hour but then caught on that they were letting people they know walk in and get cut before other waiting customers. Even though I waited all that time I still walked out because I refuse to throw my money away to bad business. So if you come to this establishment be sure to pay attention or you will be sitting there all day and no one will say anything.
I was unable to get an appointment and waited over an hour at Great clips. I called Crown cutz. They had me come in and get a haircut within 10 minutes.
Me and my daughter waited for a while and the man jay acted like he didnt want to do my grandsons hair (4 yr old) we ended up waiting almost 3 hrs and he kpt putting people ahead of us ! He could've said he didnt want to instead he booted us back in line had 4 people in front and became 7
Crown Cutz Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:00 AM - 08:00 PM |
|---|---|
| Tuesday | 08:00 AM - 08:00 PM |
| Wednesday | 08:00 AM - 08:00 PM |
| Thursday | 08:00 AM - 08:00 PM |
| Friday | 08:00 AM - 08:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
How to go there
Location
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