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Twin Fadez Barbershop

+1 515-718-3591
6804 Douglas Ave, Urbandale, IA 50322 United States of America
Open Today: 09:00 AM - 08:00 PM

Quick Facts About Twin Fadez Barbershop

Twin Fadez Barbershop has received a variety of comments, both positive and negative, which provide insights into the strengths and weaknesses of the establishment. By analyzing these comments, we can identify key factors that contribute to Twin Fadez Barbershop's reputation.
One of the significant strengths of Twin Fadez Barbershop is the overall appearance and atmosphere of the shop. Customers have positively commented on the new remodeling of the shop, indicating that it gives a positive first impression. Additionally, the shop is described as clean, which suggests that the staff maintain high standards of cleanliness and hygiene. A clean and visually appealing environment can create a sense of professionalism and trust for customers.
The competency and skills of the barbers at Twin Fadez Barbershop are also highlighted as a strength. Multiple comments praise the barbers for their attention to detail and their ability to deliver excellent haircuts. The barbers are described as friendly and patient, which contributes to a positive customer experience. These positive interactions foster customer loyalty and may lead to recommendations, thus contributing to the growth of the business.
Another strength of Twin Fadez Barbershop is the satisfaction expressed by customers regarding the quality of haircuts, particularly for children. Parents indicate that their children consistently leave the shop happy with their haircuts. This demonstrates that Twin Fadez Barbershop is capable of catering to different age groups and meeting the specific needs of their customers.
On the other hand, a significant weakness that emerges from the comments is the issue of appointments and wait times. In one comment, a customer expresses frustration at having to wait 30 minutes past their appointment time. In another instance, a customer shares an experience where their appointment was not honored, and they were asked to reschedule. These incidents indicate a lack of proper scheduling and communication within the establishment. Failing to manage appointments effectively can result in customer dissatisfaction and potential loss of business.
Furthermore, there is a specific negative experience mentioned by a customer who had a terrible haircut by a specific barber named Rod. This negative experience highlights the importance of consistency in service quality across all barbers within the shop. It suggests that there may be a lack of standardized training for the barbers or a failure to provide adequate supervision to ensure that all barbers deliver consistent and satisfactory service. Inconsistency in quality can damage the shop's reputation and deter potential customers.
Despite these weaknesses, the positive comments reveal that Twin Fadez Barbershop has employees who are skilled and professional. Customers express satisfaction with specific barbers such as Rob, Tino, and Mel, and highlight their attention to detail, professionalism, and ability to deliver top-notch haircuts. These positive experiences with individual barbers imply that Twin Fadez Barbershop has competent staff members who are capable of providing excellent service.
In conclusion, Twin Fadez Barbershop has both strengths and weaknesses that contribute to its reputation. The shop's overall appearance and cleanliness, the competency of the barbers, and the ability to provide satisfactory haircuts are significant strengths. On the other hand, weaknesses include issues with appointments and wait times, as well as inconsistencies in service quality. These weaknesses need to be addressed and improved upon to ensure a consistently positive customer experience. By addressing these weaknesses, Twin Fadez Barbershop can further enhance its strengths and solidify its position as a reputable barbershop in the area.


Best TL Reviews

The shop looks great with the new remodeling. The barbers are always friendly and always do an amazing job on my children’s hair. They pay attention to detail and take their time. My boys leave happy with their cuts every time!
The first time we booked here we had to wait 30 minutes after the appointment time before my son was even in the chair - no big deal. I understand things happen. We decided to give them another chance and I booked an appointment for 10:00 this morning earlier in the week by phone with the owner. My husband took my son and upon his arrival there was no one in the shop. I called the owner and asked if the appointment was still on and was told we needed to push it back two hours. I understand things happen however I do not feel the situation was handled appropriately.
I've been taking my son (who is 8 now) here for almost a year and a half now. Previously I have always been happy with the shops work; however, I took my son here yesterday and the experience was horrible. They must have either recently hired a new Barber or he's never been there the times my son has got his haircut in the past. I believe his name is Rod (his chair is towards the back of the shop). He did a horrendous job. First, he paid attention to everything and everyone around him (including myself) more then to my son's hair. Secondly, he attempted to over charge me $25 for a kids cut, so $10 over a normal kids haircut. When I questioned him, he said he charged me that because he never knew I had been there before so I wouldn't know prices (really!?). Next, he took forever to give my son a haircut, after 2 hours (with it still looking terrible) I stopped him, and told my son we were leaving, 2 whole hours! The other barber had completed 3 full cuts in the mean time, and trust my son's hair wasn't that long, he had gotten it cut 3 weeks before. I asked for a bald fade on the sides, and to keep the curls on top, and now it looks like my son has a bowl cut (no fade barely), his line up is all over the place, and he cut him several times across his front line up as well as on his neck. It was a terrible haircut, and an awful experience for my son. We're not going back.
I was in the area today and had some time to kill so I searched for a barber shop near me. I called to see if I could just walk in or if I needed an appointment. They told me just to come thru and they would take care of me. From the moment I walked through the door it was a great experience. I only had to wait a couple minutes but every barber in the shop greeted me and was including me in conversation until there was a chair open. It was my first straight razor shave and Rob did a fantastic job. He took his time and made sure everything turned out perfect, from shaving my head and neck, to lining up and trimming my beard. Even trimmed my eyebrows! Great attention to detail! I will definitely be back and would recommend to anyone looking for a great barbershop experience.
My main barber is very respectful and detail oriented. He satisfies everytime I come in or have came in. He is patient and takes his time to make sure his work is of the standards if not more than proud to wear around & show his work off. It's a very positive energetic funny and clean place to relax & get yourself looking good. Thanks to all of you at Twin Fadez Barbershop!
Rob is the business man. Great job on my hair and beard. Would highly recommend Twin Fadez barbershop! I will b back...just as long as Rob don't sing no more lol. I'm just playing. Love this barbershop 5 stars for sure!
Hands down best hair cut I have ever recieved. Tino was very professional and friendly. He did an amazing job on my son's hair as well. Will definitely be a repeat customer
Mel is always professional and kind. He takes his time to make sure his cuts are top-notch. My son's fade is always clean and on-point. Highly recommended!

Twin Fadez Barbershop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 08:00 AM - 05:00 PM
Sunday Closed

How to go there

Location