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Rex Barber Shop

+1 619-988-6469
291 Broadway, Chula Vista, CA 91910 United States of America
Open Today: 09:00 AM - 08:00 PM

Quick Facts About Rex Barber Shop

Rex Barber Shop has received mostly positive comments, highlighting its strengths in terms of customer service, skillful barbers, cleanliness, and reasonable prices. The following analysis will delve deeper into these strengths and weaknesses.
One of the key strengths of Rex Barber Shop is its customer service. Several comments mention the warm welcome and friendly atmosphere, making customers feel comfortable and appreciated. This indicates that the staff are attentive to customer needs and prioritize creating a positive experience. Additionally, the mention of the shop being family-oriented suggests that Rex Barber Shop values building relationships with its customers.
The skill and knowledge of the barbers at Rex Barber Shop is another significant strength. Customers consistently praise the barbers for their expertise in different hair types and styles. The positive experiences with specific barbers, such as Jerry, indicate that the shop employs highly skilled professionals who can deliver impeccable haircuts and grooming services. The mention of specialized techniques, such as shaving with a steamer, further highlights the barbers' expertise and willingness to go above and beyond.
Cleanliness is also a strength of Rex Barber Shop, as mentioned in multiple comments. The mention of the shop being clean and professional indicates that hygiene is a priority. This is crucial in a barbershop setting, as customers expect a clean and sanitary environment. The specific mention of a cool steamer for faces suggests that Rex Barber Shop invests in modern equipment and techniques to enhance the customer experience.
Price is another strength of Rex Barber Shop. Multiple comments highlight the reasonable pricing for the quality of service provided. This suggests that the shop offers competitive pricing that is appreciated by customers. The mention of an ATM inside the shop also indicates that Rex Barber Shop aims to make the payment process convenient for customers.
Despite the overwhelmingly positive feedback, there are a few weaknesses that can be identified from the comments. One comment states that a barber did not listen to the customer's request and had their own idea on how to cut the hair. This suggests a lack of attentiveness to customer preferences and a potential gap in communication between the customer and the barber. Another comment mentions a dissatisfied customer who was charged for a service that did not meet their expectations. This indicates a lack of resolution or understanding of the mistake made by the barber.
Overall, Rex Barber Shop has numerous strengths, including exceptional customer service, skilled barbers, cleanliness, and reasonable prices. These strengths contribute to a positive customer experience and loyalty. However, there are a few weaknesses, such as occasional lapses in customer preference and dissatisfaction with service. To improve, Rex Barber Shop should focus on improving communication between barbers and customers to ensure that customer preferences are understood and met consistently. Additionally, a system for addressing customer complaints and resolving any issues would help mitigate potential negative experiences.


Best TL Reviews

I recently had the pleasure of visiting Rex Barbershop and it was an exceptional experience. From the moment I walked in, I was greeted with a warm welcome and the atmosphere was very inviting. The decor was trendy and modern, but also had a classic barber shop feel.
My barber Jerry was highly skilled and knowledgeable about different hair types and styles. He took the time to understand what I wanted and offered some great suggestions based on my preferences. The haircut I received was impeccable and exactly what I was hoping for.
The customer service was top-notch and everyone there was friendly and attentive. They made me feel comfortable and appreciated as a customer. The price was also very reasonable for the quality of service provided.
Overall, I highly recommend Rex Barbershop to anyone looking for a great haircut and grooming experience. They have set a high standard for professionalism, services, atmosphere, customer service, and price. I will definitely be returning to Rex Barbershop for my future grooming needs.
Clean and profesional barber shop. Been coming for over 10 years. Everyone is talented. Very family oriented and prices are good which is a plus. They have an ATM inside. I recommend coming here.
Best barbershop I have ever been to. Everyone is friendly and they treat you like family. Their shaving techniques is awesome! They really go above and beyond. They use this really cool steamer for the faces and it makes me feel so fresh afterwards! Jerry is the man for the shaves. They also really know how to cut clean fades. I recommend!
I've been getting my haircut here for almost 15 years. Rex and his wife are very good at what they do!! And they're nice people. They're very respectful and peaceful!
WRECKS BARBER.
I asked an older hispanic lady for a low taper #2 for my teen. She gave him a high clipper cut and a come over and said "thats how kids are using it" then she still charged us $15. They should have not charged.
Excelente trabajo profesional al 100%
Owner cut my hair. He had his own idea on how he wanted to cut it. Didn’t listen to a word I said. Start to Finish in literally 3 minutes. “That’ll be $20. Used to got there all the time. Never again. Jamás!
I've been going there for a couple years now never had problems with whichever Barber cuts my hair. Every two month I go back and get a haircut. And when I get home my wife says looking good. Would highly recommend this barbershop.

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Rex Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 08:00 PM
Tuesday 09:00 AM - 08:00 PM
Wednesday 09:00 AM - 08:00 PM
Thursday 09:00 AM - 08:00 PM
Friday 09:00 AM - 08:00 PM
Saturday 08:00 AM - 09:00 PM
Sunday 09:00 AM - 07:00 PM

How to go there

Location