Quick Facts About Savannah Nail Lounge
Strengths:
1. Excellent customer service: The salon is praised for its great customer service, with Hasha, Meng, Mia, Emily, and Ava all receiving positive mentions for their service.
2. Skilled technicians: Many customers appreciate the quality of the nail services, praising the technicians for their expertise, especially in nail designs and using dip powder.
3. Positive recommendations: The fact that many customers were referred to the salon by friends or family members speaks to the positive reputation and satisfaction of existing customers. This indicates that the salon has built a loyal customer base.
4. Spacious and well-equipped salon: Customers mention that the salon is spacious and clean, with clean tools and work areas. This shows that the salon prioritizes cleanliness and hygiene.
5. Safety measures: Despite a minor incident where nail glue spilled and started smoking, customers generally feel safe at Savannah Nail Lounge and appreciate that the staff maintains a clean and safe environment.
6. Affordable prices: The salon is praised for its reasonable prices, which customers perceive as good value for the quality of service provided.
Weaknesses:
1. Incidents with nail glue: One customer mentioned an incident where a lady spilled nail glue, which started smoking. While this seems like an isolated incident, it indicates a potential safety concern or lack of attention to detail.
2. Limited availability: One customer mentioned not being able to get a service done on the day they wanted, suggesting that the salon may have limited availability or a busy schedule. However, it's worth noting that the customer appreciated being accommodated for the next available appointment.
Overall, the strengths of Savannah Nail Lounge clearly outweigh the weaknesses. The salon is highly praised for its customer service, skilled technicians, positive recommendations, spacious and clean environment, safety measures, and affordable prices. These aspects contribute to a positive customer experience, leading to a loyal customer base. However, it is important for the salon to address the incident with the nail glue spill to ensure that safety and attention to detail are consistently maintained. Additionally, the salon may need to review its scheduling and availability to better accommodate customers' preferred appointment times. With these improvements, Savannah Nail Lounge has the potential to further solidify its position as a top-notch nail salon.
Best TL Reviews
Hasha was great at Customer service. Though I wasn’t able to get the service done today due to my reason. However, she accommodated the next appointment earliest. Great
I was recommended by my sister whom gets her nails done here. I must say this was the best nail service I’ve gotten. My first time getting dip. My nails were done by Meng, he is amazing. I will most certainly make this my nail salon.
Mia kills it everytime! She always does the best nail designs. Great customer service, very spacious, lots of color options. Lifelong customer.
amazing but a lady spilled the nail glue and it started smoking but other than that its great
Absolutely love this place! Emily is the absolute best & super nice! She’s amazing & understands anxiety & is really genuine. I always request her to do my nails because she always does them so perfect! I’ll forever be a customer here if Emily is here!
Ava did my nails this time and they came out amazing! I will be going to her every time and if you need someone for good nails she’s your girl.
It was very nicely done. Enjoyed my pedicure. Would highly recommended this place.
Super nice people and they did a great job on my nails. Clean tools and work area. Zero nicks or burns, I've had issues at other places cutting or burning me. This place rocks. Prices were good too
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Monday | Closed |
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