Xavier's

+1 704-878-6560

1120 Shelton Ave, Statesville, NC 28677 United States of America

Open Today: -

Quick Facts About Xavier's

Xavier's place is a barber and styling salon that has received mixed feedback from its customers. While there are some positive aspects, such as excellent customer service and friendly staff, there are also some negative comments regarding the high price, poor quality haircuts, and lack of skills.

One of the strengths mentioned by a customer is the exceptional service provided to their grandson during his first haircut. The barber, Sterling, showed great patience and took the time to ensure the child was happy and comfortable. This highlights the personalized and attentive service that Xavier's place offers to their customers, especially when dealing with children.

Another strength mentioned by several customers is the friendliness and good manners of the staff. This creates a welcoming atmosphere and makes the customers feel comfortable and at ease during their visit. Additionally, the positive and friendly attitude of the staff members also adds to the overall experience and contributes to the positive reputation of the salon.

A recurring comment from customers is their loyalty to Xavier's place. Many customers have been frequenting the salon for years, which indicates a strong customer base and possibly a high level of customer satisfaction. This loyalty could be a reflection of the consistent quality of service and trustworthiness of the salon over time.

On the other hand, there are several weaknesses that have been mentioned by dissatisfied customers. One of the most significant weaknesses is the high price of the haircuts compared to the quality of service provided. One customer mentioned paying $25 for a 10-minute haircut, which they felt was overpriced. Another customer paid $35 and ended up with a poorly done haircut, leading them to have to find another stylist to fix it. These comments highlight the issue of the high cost and the lack of value for money at Xavier's place.

The inconsistency in the quality of haircuts is another weakness mentioned in the comments. One customer stated that their friend's hair and beard were poorly cut and had to be shaved off. This indicates a lack of precision and skill among the barbers, which is a significant concern for customers who expect high-quality results for the price they pay.

Although there are positive comments about the friendly atmosphere and good customer service, these aspects may not be enough to offset the negative feedback about the high prices and poor quality haircuts. Customers have expressed their dissatisfaction with the value for money and the lack of skill among the barbers, which could lead to a decline in reputation and a loss of customers over time.

In conclusion, while Xavier's place has some strengths, including excellent customer service and a friendly atmosphere, there are also notable weaknesses that need to be addressed. The high price and inconsistent quality of haircuts are significant concerns expressed by dissatisfied customers, which could impact the salon's reputation and success. Addressing these weaknesses and improving the skill level of the barbers could help Xavier's place regain customer trust and loyalty.

Best TL Reviews

We brought my grandson in to get his very first haircut. I was so nervous bc I wasnt sure how Zamare was going to react to the clippers near his head. So I went and got Zamare chips to keep him calm. Sterling was absolutely amazing with Zamare. He put cartoons on for Zamare and let him eat his chips in the chair. He was so patient with him and took his time to ensure Zamare was happy and comfortable. I highly recommend going there for any of your hair cutting needs. Thank you Sterling you were amazing and did a great job on my little buddy.

They are always so friendly and do a great job with my son.

Way overpriced. I paid $25 for a 10 min haircut and had to get someone else to fix it. My friend paid $35 and his hair and beard was all chopped up. Had to shave it off.

Love this place, everyone is so very friendly and of good mannered.Thank God for the Barbers there.

My husband loves going to get his haircut there they does a good job on cutting her face your hair and everything they are friendly always smiling make you laugh and we just love going there on Saturdays keep up the good work y'all guys

The best place for cuts ans talks... Honestly you can gain alot of knowledge, experiences and friends here..

I love Xavier's Barber and Styling. It's the only place in Statesville that cuts my kids hair. I bring my teenage son and toddler nephew here for haircuts about every two weeks. I've been coming here for the last 10yrs now.

Most amazing place on earth.