Quick Facts About Payal Beauty Salon
Strengths:
1. Professional and efficient service: Multiple comments highlight the fast and professional service provided by the staff, particularly Vibhu. Customers appreciate the outcome of their services, whether it's waxing or hair color.
2. Good customer experience: Some comments mention a pleasant experience at the salon, with quick service and excellent haircuts. The staff is described as professional and the overall service as wonderful.
3. Expertise in eyebrow threading: Payal Beauty Salon is known for its talent in eyebrow threading. Customers have been coming to the salon for years and are satisfied with the results. The staff is described as talented, professional, and kind.
4. Resolving hair color issues: One customer had a messy hair color situation due to using different products and henna. The salon owner, Payal, was able to fix the issue and provide amazing hair color and care. This demonstrates the expertise and knowledge of the staff at handling complex hair problems.
5. Competitive pricing: While the price of eyebrow threading has increased over the years, customers understand the reason for the increase and still find the salon's pricing reasonable.
Weaknesses:
1. Hygiene concerns: One customer complains about poor hygiene practices, specifically regarding the reuse of waxing sticks for multiple customers. This raises concerns about cross-contamination and the spread of germs. Additionally, the same customer mentions experiencing ingrown hairs and a rash after getting their underarms waxed, indicating potential issues with sanitation and proper technique.
2. Inconsistent results for eyebrow services: One customer mentions that every time they visit the salon for eyebrow threading, they get a different result and the brows never match. This suggests a lack of consistency and skill in providing eyebrow services.
3. Customer dissatisfaction: Some customers express their dissatisfaction with the salon, stating that their requests were not listened to and they received poor results. One customer even had to go to another salon to fix their haircut. These experiences indicate a failure to meet customer expectations and deliver satisfactory results.
4. Unprofessional service: A customer mentions a negative experience with eyebrow waxing at the salon, describing their head being forcefully moved and ending up with burned, irritated, and misshaped eyebrows. The customer also notes the high cost of the service, which adds to their dissatisfaction. This highlights issues with professionalism and customer care.
Conclusion:
Overall, Payal Beauty Salon has strengths in providing professional and efficient services, particularly for hair color and eyebrow threading. Customers appreciate the talent and expertise of the staff, and the salon has been successful in resolving complex hair color issues. Competitive pricing and good customer experiences have also been noted.
However, the salon has several weaknesses that need to be addressed. Hygiene concerns, inconsistent results for eyebrow services, customer dissatisfaction, and instances of unprofessional service all indicate areas where improvement is necessary. These weaknesses can have a negative impact on the reputation of the salon and may result in customers seeking services elsewhere. Therefore, Payal Beauty Salon should prioritize addressing these weaknesses and implementing measures to enhance hygiene, ensure consistency in services, and improve customer satisfaction.
Best TL Reviews
Special call out to Vibhu who not only was fast with her service but also gave me one of the best outcomes. Whether it's waxing or hair color, she was very professional and efficient. She listened to what I needed and delivered it. I got a lot done in almost 2 hours. I would strongly recommend her and this beauty salon.
Worst place ever! They are so disgusting and use the same stick repeatedly on all your areas and put it back in the wax. They do that for everyone. Everyone’s germs are mixed in the wax and there’s so much cross contamination. When I confronted them, they said that the hot wax gets rid of germs. What a joke! Run from this place. I got my underarms waxed and my entire underarms are filled with ingrown hairs which never happens to me. And I have a huge rash and itch now. And I go to the same woman every time for my eyebrows and every time it’s a different result. The brows never match and they simply don’t know how to do eyebrows. Idk how this place is still running
Had a good Experience, got a Haircut from Vibhuti, she did a nice job. Quick service too.
My wife got her haircut done from here . They don’t listen to whatever she had to say. Did exactly what they wanted to do. In simple words the results are horrible and it was a disaster. My wife had to go to some other salon to fix her haircut later. Extremely bad!
Nice place. All staffs are very professional. Excellent hair cut. I had very good experience ????. Thanks much for your wonderful service.
I have been coming here for my eyebrow since I was 17 and they have always done amazing job. Price of service did go up over the years with eyebrow threading but understandable because of inflation. I also have gotten a haircut and I loved it. Although my go to is eyebrow threading service at this salon the girls are all equally talented, professional and kind.
I went to do my eyebrow wax earlier today, I waited my turn and the service was horrible, pushing my head here and there and my eyebrows used to be so thick and nicely shaped and now they are burned irritated and misshaped not to mention THIN. I will never return here and will mention this to all my acquaintances to stop coming to this place as well. NEVER AGAIN, not to mention how expensive it was as well!! Professionalism went out the door.
I started going to Payal in 2021 for hair color after a full year hiatus in covid.
I had a mess of hair using different products and henna of all sorts of colors !!!
Payal came to the rescue and the owner herself did my hair and let me tell you I have not gone elsewhere since.
The friendly but very professional service, the feeling of belonging, the amazing hair color and hair care, the high end products used and the price for which I get it. It's a great place to be
Place Pictures
Payal Beauty Salon Info
Amenities
From the business
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Identifies as women-owned
Health & safety
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Crowd
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LGBTQ+ friendly
Payments
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Checks
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Debit cards
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NFC mobile payments
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Credit cards
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | 10:00 AM - 05:00 PM |
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Location
Places
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