Leslie's Barber Shop

+1 352-245-3120

16920 US-441, Summerfield, FL 34491 United States of America

Open Today: -

Quick Facts About Leslie's Barber Shop

Strengths:

1. Reasonable Price: One of the positive aspects of Leslie's Barber Shop is its reasonable price of $14 for a haircut. This makes it a more affordable option compared to some other barber shops in the area.

2. Appointment Availability: The comment mentions that customers can make appointments at Leslie's Barber Shop. This is a strength as it allows customers to plan their visit in advance, minimizing waiting times and ensuring convenience.

3. Great Staff: Some comments highlight the great staff at the barber shop. The positive experiences with Caroline and Mavis indicate that there are talented barbers available who consistently do a wonderful job.

4. Convenient Location: Mavis, a barber at Leslie's Barber Shop, is praised for her quick service and the shop's location being conveniently situated near a busy road and shopping plaza. This convenience factor may attract more customers who are looking for a nearby barber shop.

5. Friendly Customer Service: The comment suggests that the barber shop provides outstanding customer service. This is a strength as it contributes to creating a welcoming and positive atmosphere for customers.

Weaknesses:

1. Inconsistent Haircuts: The comment mentions that the quality of the haircut varied between visits, with the first one being terrific and the second one not as good. Inconsistency in service can be a weakness as customers may prefer a barber shop with consistently good results.

2. Negative Experience with a Specific Barber: The comment warns customers not to let the "old man" cut their hair. This negative experience suggests a lack of skill or proficiency by that specific barber, which can be a weakness for the establishment.

3. Missed Hair and Bad Haircut: Another customer expressed dissatisfaction with their experience, stating that the barber left them with missed hair and it was the worst haircut they ever had. This is a significant weakness as it indicates poor attention to detail and lack of skill in delivering the desired haircut.

4. Lack of Passion and Skill: Two comments highlight an overall lack of passion and skill in the haircutting process at Leslie's Barber Shop. This can be a weakness as customers may prefer barbers who are passionate about their work and can deliver quality haircuts consistently.

In order to overcome these weaknesses, Leslie's Barber Shop could consider the following strategies:

1. Training and Skill Development: The establishment could invest in regular training and skill development programs for its barbers. This would help ensure consistent quality in haircuts and address the issue of missed hair or bad haircuts.

2. Improve Communication and Customer Feedback: Encouraging customers to give feedback directly to the management and addressing any concerns promptly can help in resolving issues and improving the overall customer experience. This would help in identifying specific barbers who may lack skills and preventing negative experiences in the future.

3. Evaluating Staff Performance: Regularly assessing the performance of the barbers and taking necessary actions, such as reassigning or providing additional training, can help in maintaining a high standard of service and ensuring customer satisfaction.

4. Enhance Passion and Professionalism: Creating an environment that promotes passion and professionalism among the barbers can help in improving the overall quality of haircuts. Recognizing and rewarding barbers who consistently deliver good results can foster a culture of excellence.

5. Consistency in Service: By addressing the issue of inconsistent haircuts, Leslie's Barber Shop can strengthen customer loyalty and attract repeat business. Assigning specific barbers to regular customers or ensuring that all barbers are trained to deliver consistent quality can help in achieving this.

In conclusion, Leslie's Barber Shop has several strengths such as reasonable prices, appointment availability, great staff, convenient location, and friendly customer service. However, the weaknesses lie in inconsistencies in haircuts, negative experiences with specific barbers, missed hair, and a lack of passion and skill. By implementing the suggested strategies, the barber shop can address these weaknesses and enhance its overall reputation and customer satisfaction.

Best TL Reviews

Been here twice. First time terrific haircut. Second time not as good. Same barber. We'll see what happens the next time. Reasonable price at $14 and you canake appointment

Do not let the old man cut your hair.

Got to my car, it was horrible. Went back to get it fixed immediately. Get home and can't believe how much hair he STILL missed. Worst haircut I've ever gotten...at 40 years old

I had the exact same experience with this place. There was no passion for the cut. Not a smooth fade and without skill.

Great staff! We always request Caroline, she consistently does a wonderful job

Mavis at Leslie‘s barbershop is great! Mavis can usually get you in quickly and is conveniently located right off 441 towards the end of the shopping plaza.

Outstanding! Highly recommend both for the quality of the haircut and for the friendly customer service.

Got right in and got a great hair cut

Good price

No passion what so ever to cut hair! Wayne cut my hair and left bald spots????????