Royal Nails

+1 586-443-6909

26527 Little Mack Ave, St Clair Shores, MI 48081 United States of America

Open Today: -

Quick Facts About Royal Nails

staff. Would definitely recommend!

After reading the comments, it is clear that there are both strengths and weaknesses at Royal Nails place. To provide a thorough analysis, we will begin with the strengths of the salon.

One of the strong points mentioned by a customer is the quality of the nail shaping and design. The customer states that they prefer a specific shape for their nails and are often nervous about finding salons that can do it correctly. However, at Royal Nails place, they were impressed with how the technician, Emmy, was dedicated to getting the shape and size perfect for them. This indicates that the salon has skilled technicians who understand their customers' preferences and are capable of delivering the desired results.

Another strength mentioned by a different customer is the longevity of their gel and shellac manicures. They mention that after four weeks, their nails had not experienced any lifting or chipping. This demonstrates that the salon uses high-quality products and employs techniques that ensure long-lasting results. In addition to the durability of the manicures, the comment also praises the cleanliness of the salon and the friendly staff. This suggests that Royal Nails place maintains a clean and hygienic environment for their customers while providing excellent customer service.

Availability and convenience are also strengths of the salon. According to a customer's comment, they were able to get an appointment on the same day they called. This indicates that the salon is responsive to customer demands and can accommodate last-minute appointments. Additionally, the availability of appointments suggests that the salon has a capable and efficient staff who can handle a substantial number of clients without compromising on service quality.

Despite these strengths, there are also weaknesses that need to be addressed to improve the overall customer experience at Royal Nails place. One common complaint mentioned by several customers is the pricing. One customer mentions feeling overcharged for a design on their nails, while another comments on the high cost of the overall service. These pricing concerns indicate that the salon may need to re-evaluate their pricing structure to ensure it aligns with the expectations of their customers.

Another significant weakness highlighted by multiple customers is the cleanliness and hygiene practices of the salon. One comment mentions being dissatisfied with the lack of soap in the water basin during a pedicure. Another comment states that two shellac nails came off within a few days after the service. These hygiene concerns suggest that the salon may not be adhering to industry standards for cleanliness and sanitation. Addressing these issues is crucial to ensure customer safety and satisfaction.

There are also complaints about the professionalism and attitudes of some staff members. One customer mentions a technician dismissing their concerns about bumpy nails, while another customer reports being treated rudely by the workers and owner. These instances indicate a lack of professionalism and customer service skills among some staff members. This weakness can be addressed through training and improving communication skills to ensure a positive and pleasant experience for all customers.

In conclusion, Royal Nails place has strengths in terms of skilled technicians, long-lasting manicures, availability, and convenience. However, there are weaknesses concerning pricing, cleanliness, and hygiene practices, as well as professionalism and attitude of some staff members. By addressing these weaknesses and building upon their strengths, Royal Nails place can enhance their reputation and provide a better overall experience for their customers.

Best TL Reviews

Just want to start out by saying the pricing here is absolutely ridiculous. They claimed I had to get a gel manicure for a design on my nieces nails then charged an additional $12 for said design. How are you gonna charge $12 for a design on 10 fingers?? Not to mention my manicure chipped immediately after getting my nails done there this evening. They’re lucky my niece was with me or I would’ve made a fuss about them charging me $127. SAVE YOUR MONEY AND GO SOMEWHERE ELSE.

I like my nails shaped somewhere between stiletto and almond, and get super nervous trying new places because not every place is good at doing shapes besides square. Not the case here at all! Emmy did my nails and she was fantastic! She was so dedicated to getting my shape and size perfect for me! I recently moved over an hour away from my previous nail place, so I was really nervous about finding a new salon. All of my anxiety is completely gone and I’m 100% in love with my new set, as well as this nail salon. They deserve all the praise as well as the business!

I’ve been to many nail salons in and around St Clair Shores and this is hands down, the best place around! I get gel and shellac and after 4 WEEKS I still have zero lifting or chipping. The place is immaculate, staff is friendly, and you can usually get an appointment the same day. Highly recommend!

Terrible! DONT COME HERE, SERIOUSLY. I don’t even think it’s safe to be frank.

Saturday 2/5/23 around 230p, I received a shellac pedicure. I called ahead for a spot and still had to wait for service for my husband and I (that’s okay, it happens). When we were sat for the pedicures, they were using plain warm water lol. Not a stitch of any soap or foot solution. The basin felt greasy and dirty which was gross under our bare feet. The woman who was cutting my toe cuticles cut me and it hurt and was unpleasant the entire time. Further, the top of my foot had an odd itch after our service. I poured low strength hydrogen peroxide directly on my foot and was able to get rid of the itch but it has never happened to me before, not personally or after any other pedicure service.

Finally after only 3 days, the shellac on 2 of my toes popped off!!! No I wasn’t being especially active. I was hanging out at home with my husband. All in all, a huge waste of $45+tip. Go somewhere cleaner and with staff that cares.

Looks can be deceiving... Upon walking in I felt excited, as there is an abundance of shellac and dip colors on display. I came in for a dip manicure and toenail polish. Apparently only the wife is "a pro" at dip although, with the abundance of dip colors it seemed like the entire staffed would be experienced. Turns out the wife wasn't a "pro" after all, her dip job left my nails looking thick and bumpy. Not at all satisfied with the job that was done. When I asked the technician to smooth out my nails, as some were bumpy she said they looked fine. It should look fine to me! These are my hands! Not a pleasant experience. I will not return. I do not recommend this salon if you are looking for a quality nail job, with a pleasant nail technician. My experience was a less than mediocre nail job with a technician with a poor attitude. Quality is not job one here. Skip it.

This place is awful. The water in the basin had no soap. How can you clean without soap? Additionally, 2 shellac nails came off within a couple days of being at home.

I went in to get acrylic on my natural nails with shellac polish. The workers and owner rudely told me they dont do acrylic on natural nails. My family goes to this shop and get acrylic on their natural nails. This is why I came here. They were so rude, I will not be back.

Made an appointment and they were ready for us! I don't get a manni peddi often and I was very happy with my technician. I was impressed how great my fingers and toes looked afterwards. Very friendly and patient