Quick Facts About Top Nails
Top Nails has received mostly positive comments from customers, highlighting several strengths of the salon.
One of the main strengths mentioned is the skill and talent of the nail technicians. Both Cooper and Dylan are highly praised for their work, with customers stating that they are able to do anything and that their nail work is amazing. This demonstrates that the salon employs skilled and knowledgeable staff who are able to deliver high-quality manicures. The fact that they are able to educate customers on proper nail hygiene and how nails should look and feel when done properly further showcases their expertise and commitment to customer satisfaction.
Another strength of Top Nails is the positive atmosphere. Customers appreciate the friendly and welcoming environment, describing it as great and spotlessly clean. This suggests that the salon pays attention to creating a pleasant and comfortable atmosphere for their customers, which can contribute to an overall positive experience.
The efficiency and quickness of the nail technicians are also mentioned as strengths of the salon. Customers appreciate the fact that Dylan was able to provide a good manicure in a short amount of time. This efficiency can be appealing to customers who are looking for a quick but quality service.
The affordable prices offered by Top Nails are another strength mentioned in the comments. Customers appreciate the fact that they are able to get high-quality manicures at reasonable prices. This affordability can attract and retain customers, especially in today's competitive nail salon market.
Based on the comments, it seems that the salon has built a strong reputation over the years, with customers mentioning that they have been going to Top Nails for a long time without any negative experiences. The fact that they are repeat customers suggests that the salon consistently delivers good quality work and meets customer expectations. This loyalty and positive word of mouth can be seen as a strength for the salon.
Despite the overwhelmingly positive comments, there is one negative comment that highlights a weakness of the salon. The customer describes an incident where the owner, Cooper, exhibited rude behavior towards a customer and seemed unprofessional. This suggests that there may be issues with customer service and professionalism within the salon. Although this is only one negative comment, it raises concerns about the consistency of customer service at Top Nails.
In conclusion, Top Nails has several strengths that contribute to its positive reputation. These strengths include the skill and talent of the nail technicians, the positive atmosphere, the efficiency and affordability of the services, and the overall positive experiences reported by most customers. However, the negative comment regarding the owner's behavior highlights a potential weakness in customer service and professionalism. To maintain and improve their reputation, Top Nails should address these concerns and ensure that all customers receive a consistently excellent experience.
Best TL Reviews
I’ve been going here for years. Amazing work!!! I’m never disappointed! Cooper is the best!! He can do anything !! Halloween nails ????????
I had a wonderful experience! Dylan did my nails and he was phenomenal. The atmosphere was great My nail work was amazing and I definitely will be going back.
Dylan did a wonderful job on my nails! I'm obsessed with looking at them. He also educated me on proper nail hygiene and how my nails should look and feel when they are done properly. He was also funny and great to chat with during the process. I will be coming back!
DO NOT GO HERE! Cooper, the owner, has been on some kind of power trip lately. My mom had a emergency while getting her nails done (they had just started cutting her nails) and had to come back two hours later and she intended on tipping handsomely for the inconvenience. Cooper decided to do her nails when she came back and proceeded to take a cigarette break every two minutes and constantly be on his phone for 5 minutes after every nail he put on and while polishing the no-cup polish. He was blatantly rude giving dirty looks to a woman who highly recommends cooper to everyone all the time, for him doing a good job usually. I asked what he was doing and why he was being rude to my mom and he said because she had to leave while she was getting her nails done and earlier and made his nail tech “wait” when the whole day that my mom was there, it was no busy and his staff were watching football and on their phones. Let’s just say he got the tip he deserved and we will no longer be giving him our services. Every time I have been there it has been an awful experience and heard cooper says multiple time that he asks if we recommend people to him to have no crazy people or ugly people come to his shop.
I got a no chip and woman who did my nails did a fantastic job! I will be coming here again!
Dylan did a really good job and he was super quick, he also educated me on how to keep my nails looking nice and pretty! Definitely recommend!!
Best manicure I've ever had! Place is spotlessly clean, employees are friendly. Prices are great. Love this place!
Absolutely love Top Nails, have been going for about 3 years now and have yet to have a negative experience. I always get exactly what i ask for and high quality work.
Place Pictures
Top Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 06:00 PM |
| Wednesday | 10:00 AM - 06:00 PM |
| Thursday | 10:00 AM - 06:00 PM |
| Friday | 10:00 AM - 06:00 PM |
| Saturday | 10:00 AM - 06:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
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