Charles & Al's Barber Shop

+1 864-654-3421

391 College Ave # 102, Clemson, SC 29631 United States of America

Open Today: Closed

Quick Facts About Charles & Al's Barber Shop

Strengths:

1. Excellent customer service: The comments mention multiple times how friendly and personable the staff at Charles & Al's Barber Shop are. This indicates that they prioritize providing a positive customer experience and make an effort to make their clients feel welcome and comfortable.

2. Skillful barbers: Several customers praise the barbers at Charles & Al's Barber Shop for their expertise and the quality of their haircuts. This suggests that the staff is experienced and knowledgeable, capable of delivering the desired hairstyles and beard trims to meet customer expectations.

3. Competitive pricing: One customer mentions that the prices at Charles & Al's Barber Shop are the best they have found. This could be a significant advantage, as affordable prices can attract more customers and encourage repeat visits.

4. Convenient location: The comment mentions that the barber shop is located behind Moe's Southwest Grill in the bottom of the office building. This central location could make it easily accessible for customers, increasing the likelihood of walk-in appointments and attracting potential clients who may be passing by.

5. Family-owned and operated: Customers appreciate the fact that Charles & Al's Barber Shop is a family-run business. This can create a sense of trust and familiarity, as customers feel like they are being taken care of by a dedicated and committed team.

Weaknesses:

1. Cash-only business: While some customers may not mind paying in cash, this could be a potential inconvenience for those who prefer to use other payment methods, such as credit or debit cards. It may limit the customer base, as some people may not carry cash or prefer the convenience of electronic payments.

2. Limited visibility: One comment mentions that the barber shop is tucked away on the right side of the building. This lack of visibility could make it difficult for potential customers to find the place, especially if they are not familiar with the area. It might be beneficial for the business to invest in signage or other means of increasing visibility.

3. Appointment availability: While the comment mentions that walk-in appointments are usually available quickly, being busy can also imply longer wait times during peak hours. This could be a drawback for customers who are looking for a quick haircut or might not have the flexibility to wait for an appointment.

4. Limited payment options: Another comment mentions that the barber shop accepts only cash or checks. This could be inconvenient for customers who prefer to pay electronically or may not have access to these payment methods. Offering a wider range of payment options, such as card payments or mobile payments, could cater to a broader customer base.

In conclusion, Charles & Al's Barber Shop has several strengths, including excellent customer service, skilled barbers, competitive pricing, a conveniently located premises, and the appeal of being a family-run business. However, there are a few weaknesses, such as limited payment options, limited visibility, and potential appointment availability issues during peak hours. Addressing these weaknesses could further enhance the overall customer experience and attract a broader range of customers to the barber shop.

Best TL Reviews

Caroline did an amazing job cutting my hair exactly the way I like! The whole staff is extremely personable and the prices are the best I’ve found! I’ll definitely be back!

They are super friendly and give great haircuts. Would definitely recommend.

Classic barber shop provides what you would expect from experienced barbers. Located behind Moe's Southwest Grill in the bottom of the office building.

Great barber. They make you feel like family

A great family ran barber shop, very professional and competent. Caution, this is a cash only business! Also the place is tucked in the right side of the building. The attached photos should help in finding the place.

Great family owned business. I looked into a walk in spot, they did a fantastic job. Highly recommend with an appt. though

What an awesome experience! Terry is amazing and a master barber. I was nervous because I have a very long beard and not everyone knows how to trim and cut a long beard. Not only did I walk in and quickly get service but the entire staff is very friendly and warm. Terry gave me a great hair and beard cut and I am now a customer for life. My schedule makes it difficult to make hair appointments in advance, so I love the walk-in policy. Two thumbs up

Great experience with Terry. Very professional. They have been around Clemson for more than 50 years apparently. They accept only cash or cheque so carry them if you are not used to. They are busy usually but should get a walk in appointment pretty quickly or plan and book ahead.