Luxe Nail Lounge

+1 779-803-3325

426 E Lincoln Hwy, New Lenox, IL 60451 United States of America

Open Today: -

Quick Facts About Luxe Nail Lounge

Strengths: 1. Good customer service: The staff at Luxe Nail Lounge is described as friendly and helpful, ensuring that customers feel comfortable and satisfied with their services. 2. Precise and meticulous work: Customers appreciate the attention to detail and precision exhibited by the nail technicians at Luxe Nail Lounge, resulting in beautiful and long-lasting nails. 3. Clean and neat salon: The salon is consistently described as neat and clean, creating a pleasant and hygienic environment for customers. 4. Variety of services: Luxe Nail Lounge offers a range of services, including manicures, pedicures, acrylic nails, and gel nails, providing customers with various options to choose from. 5. Long-lasting nails: Many customers mention that their nails at Luxe Nail Lounge last for weeks without chipping, indicating the quality and durability of the services provided.

Weaknesses: 1. Inconsistent quality: One customer mentions that the powder used for their full set was dirty, suggesting a lack of cleanliness in some aspects of the service. 2. Overpricing: A customer complains about being overcharged, stating that they and their family paid a total of $270 for regular polish, a full set, and a manicure. This indicates a potential issue with pricing transparency and affordability. 3. Lack of expertise: One customer had a negative experience with a nail technician who drew over their actual finger and created lines that were not desired. This suggests a lack of skill or attention to detail on the part of the technician. 4. Rushed service: Another customer expresses dissatisfaction with the speed of the service, claiming that the manicure took less than 10 minutes in total, leaving the nails poorly cared for and the polish looking terrible. 5. Insensitive comments: A customer mentions receiving a snide comment about their short nails due to previous health issues. This highlights a lack of empathy and professionalism on the part of the staff member.

In conclusion, Luxe Nail Lounge has several strengths, including good customer service, precise work, a clean salon, a variety of services, and long-lasting nails. However, there are weaknesses such as inconsistent quality, overpricing, lack of expertise, rushed service, and insensitive comments made by staff members. It is important for the salon to address these weaknesses and strive for improvement in order to provide a consistently positive experience for all customers.

Best TL Reviews

Came here with a simple idea for my full set, the powder was dirty and the nail tech it was going to be fine with obviously wasn’t, I was over priced along with my sister and mom. we had regular polish for the pedicure and my sister and I had a full set, my mom had regular polish for her manicure and the total was $270

My sisters nails had a simple design and the nail tech drew over her actual finger and the lines were like the picture we showed her

Definitely don’t recommend

I love Luxe Nail Lounge! The technician chose to help with the acrylic nail polish color for me and making them for a long time and they still look perfect. They have a beautiful salon and we can always count on them to do a fantastic job. They took their time, was so precise and made sure I felt comfortable. GREAT experience! I'm not from this area so I just went here because it was the only nail salon with reviews.

GREAT experience! I'm not from this area so I just went here because it was the only nail salon with reviews. Great Job to all for having such a great establishment. Luxe Nail Lounge is the best. Shop always neat and clean! As always, the gel nails are beautiful and one of the best manicures I have had in a long time.

It was awful. The pedicure was anything but relaxing. She did the entire massage with a scrub which felt like rubbing sandpaper on my legs, but yet my feet still have dry cracked heels. She rushed through the manicure - I’d say under 10 minutes including paint time. Soaked my nails for all of 5 seconds each hand, didn’t clean the nails at all, trimmed them, then painted them. Also, making a snide comment on how short I like them (they are very brittle following chemo therapy last year). And as you can see, the polish looks terrible.

They did a great job with my nails and I love how they came out. Not fast but sure, meticulous and in-depth Staff very helpful and friendly. By far the best nails I've ever had, my sister and I both absolutely love our work at Luxe Nail Lounge Always love coming here! My new favorite place to get a manicure.

I love Luxe Nail Lounge! I love this place I go every moth cant live without my dipped nails The man who did my nails took the time to make sure each nail was even and beautiful. They really take the time to make sure you're happy with your nails. I went to different Salons looking for the best manicurist, and in the end I am satisfied.

This is the best overall pedicure I have ever had. I was expecting a basic pedicure with a light calf massage. Instead s lengthy, deep professional massage of the feet and calves. The shop was clean and the owners are very friendly and professional. The pedicure was also very good. Your feet will love you for going here!100% recommend Luxe Nail Lounge!

Very friendly, saves time, staff is meticulous and nails last for weeks without chipping.!! They offer all kinds of services with a staff that aims to please Love Luxe Nail Lounge, I wouldn't go anywhere else! My toes are ready for winter.???? I got acrylic nails for the first time and they lasted so long!